SUMMARY

• Senior Project Manager with 17+ years of experience delivering enterprise - wide IT solutions and Programs to Fortune 500 companies spanning several industries including Banking, Financial, Manufacturing, Energy, Human Resources, and e-Commerce.

TECHNICAL SKILLS

Methodologies/Delivery Models: Project Management (PMBOK), Agile/Scrum, PMO Governance, IT Service Management (ITSM), Software Development Life Cycle (SDLC for Waterfall, Iterative, OOAD), Systems Integration Testing (SIT), Business Process Modeling (based on best practices using BPMN), Epics/Story Estimation Methodologies, Quantitative Data Analysis (QDA), Capability Maturity Model (CMM), Quality Management (Six Sigma), SEO, SEM and SERP Marketing Techniques (positionly.com and mention.net)

ERP, E&P and Technology Implementation Experience: SharePoint Server (2013, 2010, 2007, 2003), MS Office 365, Microsoft Dynamics (HCM, Financials, CRM, Procurement), Oracle ERP (HCM,CRM, Procurement, Financials), SAP( Financials, HCM,CRM, Procurement), Landmark E&P Modules (Drilling, Production, Well Mgmt., Cost Mgmt., Reporting), JIVE 7 Social Forum, SecureWorks, WebLogic, WebSphere, Oracle Database (8, 10g, 11i), ODA, Microsoft SQL Server (2008,2005,2000), Windows Server (2008, 2003, 2000),IVR

Tools: Microsoft Project/Server, JIRA (confluence plug-in), Team Foundation Server, Microsoft SCM, MS AX Dynamics ERP, Rally, Remedy, Clarity, IBM Rational Suite (RTC), Salesforce, CRM, SharePoint 2013, Congo’s (Report Net, Impromptu, Powerplay), WBS Pro Chart, Plainview, Primavera (now Oracle), TOAD, WordPress, IQ Reports, Hyperion Reporting Tools, MSDN Reporting Services

ERP: HIS, SAP, Microsoft AX, Oracle/Fusion, SharePoint, File.Net, Salesforce CRM, Microsoft Team Foundation Server, MS Dynamics/AX 2012 R, Hyperion Reporting, SAP Reporting, MS Objects, Tableau

PROFESSIONAL EXPERIENCE

Senior IT Project Manager/Analyst

Confidential

Responsibilities:

• Facilitating daily stand-ups as Scrum Master; ensuring team addressed remaining points on story assigned to update burn down chart and determine velocity to plan upcoming sprints
• Managing on-shore and off-shore developers, QE testers, technical architects, application administrators and business analyst; Accountable for budget forecast, actuals and accruals
• Implementing Agile/Scrum framework with feature team (grooming sessions, Sprint planning, burn down/velocity, Retrospectives)
• A total of 7 projects under Program Umbrella; tools used to support metric tracking, resource allocations and tasks were Changepoint, SharePoint, Remedy, TFSS
• Scrum/Agile methodology used for all effort under program
• 100% responsible for vendor management with regard to SOWs, POs and Invoices and partnering with vendor PM
• Introduced new metrics to newly developed PMO which were adopted. Only Program Manager to be on governance team
• Hiring, mentoring, termination of all project resources a key responsibility
• Release Manager for project launch weekends with pre-planning across all vertical lines of business the Release Calendar and sign-off
• Oversaw post Go-Live implementation and warranty period and responsibility for escalation plan and iterative testing of any defects found
• Actively participated in the planning of retiring a legacy financial application and migrating to Microsoft AX
• Oversaw the newly assigned security roles in the application by performing business process best practices
• Identifying the impact of all ancillary source systems and downstream impact of the current data warehouse
• Facilitated planning for redesign of current data warehouse to accommodate Microsoft AX data; gaps in data population and resolution
• Design oversight for merging legacy and new data for reporting
• Partnered with client to determine cut-over timeframe and system adjudication
• Developed comprehensive knowledge transfer content and approach to production support team

SharePoint Developer

Confidential

Responsibilities:

• Performing gap assessment between software “current state” and “future state” for Financial, Procurement, Project, HR, and Marketing modules
• Selecting third party vendor and developing SOW for requirements needed to migrate from legacy ERP application
• Facilitated data mapping between current application MS 365; worked with developers and SMEs on data clean-up, addressing gaps between systems and developing new naming conventions used by Microsoft
• SharePoint 2013 implementation and Microsoft 365 for 1,900 employees with key deliverables below:
• Off-loading Exchange, Lync and installing SharePoint servers onsite
• Restructuring MS Licensing
• Configuring ADFS (Active Directory Federated Services)
• Build out of new intranet on Office 365 using Metalogic to migrate content from old on premises due to cloud hosting
• Migrating exchange to the cloud; relied on tech leads but documented bumps in the road; the tools used to perform migration required a learning curve impacting schedule
• Band width/time to perform migration slower due to band width metering by Microsoft had limitations because of band width throttling

Senior IT Project Manager, Contractor

Confidential

Responsibilities:

• Facilitating working sessions with the key business stakeholders in developing epics and user stories and assigning points on Fibonacci point estimations for sprint implementations
• Documenting current state from the key applications of origination and understanding conversion/extraction/load process needed; documents created using Visio and BPMN best practices
• Used confluence plug-in with JIRA in order for the team to see where they were with productivity and meeting SPRINT deliverables
• Maintaining burn down charts to determine project team velocity to meet delivery expectations
• Overseeing report developers; working with business analysts to develop report prototypes and performing demos to ensure customer satisfaction prior to deployment
• 100% responsible for managing the project teams, budget, schedule and quality; key to our successful implementation was meeting the business stakeholders’ definition of “success”
• Release Calendar developed and business stakeholder sign-off obtained (as well as IT sign-off)

Confidential - Fort Worth, TX

Responsibilities:

• Implemented virtualization to achieve cost efficiencies; used cloud based model specifically virtualization model to gain expected efficiencies during data migration
• Performed numerous test on virtualization and time to build by database administrators; ran time reports before and after migration to cloud
• SaaS contract negotiations and sign-off
• Developed cloud-based service level agreements regarding application availability, DR and data retention policies
• Requirements gathering and current/future state business processes using Visio based on best practices; obtained Business Stakeholder sign-off
• Oversaw design, test and user acceptance of software and ETL with financial institutions and adherence to PCI standards
• Testing with SaaS provider
• Training on reporting tools

Confidential - Houston, TX

Responsibilities:

• Product Owner overseeing team comprised of 16 developers (on and off-shore), 3 QA, 3 BA, 2 SMEs.
• Worked with team to develop epics, user stories, story point estimations and back log prioritization
• Developed and mentored project team in challenge areas; had direct impact on all raises and promotions for staff.
• Key project deliverable areas were emphasized in business epic development and story breakdown by gathering risk and understanding design impact on timeline.
• Held daily standups to understand velocity of team, assessing burn rate and using confluence to ensure the team was on the same page
• Implemented industry standards to improve all projects going forward; recommendations included using B PMN, and PMBOK where appropriate for the organization
• 3rd Party contract monitoring and management; dashboard reporting on all projects to key stakeholders

Confidential - Fort Worth, TX

Program Manager

Responsibilities:

• All Scrum Master duties in holding ceremonies, developing and maintaining burn down chart, reducing risks/impediments the team experienced, partnered with Product Owner in developing, assessing points and refining backlog
• Developed training course on Scrum due to team’s lack of knowledge on the process; worked with teams and or team members one-on-one
• Facilitated POS business requirements gathering and documentation iEPICs, features and stories for total delivery of 6 SPRINTS. Ensured team was on the same page in assessing points to each story and assigning to Sprints.
• Key focus on security roles and changes required due to migration to new POS platform.
• 3rd Party contract monitoring and management of SOW (EPC, Certegy)