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Program Manager Resume

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SUMMARY:

Assertive, results - oriented Information Technology professional with experience managing all phases of software development for concurrent projects with a strong record of achieving or surpassing corporate objectives. Successfully built and restructured Information Services organizations in Distribution, Retail, Health Care Services, and Manufacturing businesses. Admired and respected for being flexible yet firm and calm under pressure. Able to build lasting relationships with vendors, peers, and customers.

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager

Responsibilities:

  • Manages programs / projects for Confidential ensuring they are in alignment with the business strategy and their overall success.
  • Responsibilities include: development/management of integrated program plans, capital and expense budget management, communicating program health up to top executive level, IT systems integration, supply chain transition, and working with outside vendors.
  • Responsible for developing project plans, managing project resource allocation tracking project goals, communicating program goals, and managing budget,
  • Successfully led legacy changes to support SAP ERP application
  • . The work included roughly 800 applications using 25 different programming languages.
  • Guided an emerge candidate (entry level PM) through the project management process.
  • He is successfully led one of the development teams.
  • Readied 100+ systems to support new Oncology business,
  • Conducted an SAP Assessment for Specialty Distribution whose results were used as input for the Pharma SAP assessment,
  • Collaborated with the Specialty Distribution business and led daily meetings to identify and resolve issues that were causing us to lose or not win new customers,
  • Interim Manager, IT Program/Project Management team - In addition to PM duties, directed, supervised, supported and coordinated a team of Project Managers,
  • Led the requirements gathering for the Warehouse Request for Proposal and Selection as part of the Pharm business modernization preparation. This included RFP creation, vendor demos, and final selection of the warehouse management software that would replace the current Pharma distribution center systems.
  • Developed goals and plans for the architectural team to ensure their success and help them focus on their goals.

Confidential

Consultant - Project Manager / Business Analyst

Responsibilities:

  • monitoring and lifestyle coaching to manage members most likely to incur the greatest health care costs with goals to reduce or prevent additional health care costs.
  • System designed to work with the current Case Management and Utilization Management systems.

Confidential

Director, Information Systems

Responsibilities:

  • Responsible for overall direction of the systems design and development function for this nationwide, managed care and health care cost containment company that coordinates care for workers' compensation, auto-no-fault and personal injury protection cases.

Confidential

Director of Information Services

Responsibilities:

  • Instrumental in selecting, planning, and installing the Intrepid Retail Systems to support all retail divisions and introduce Purchase Order management and SKU (stock keeping unit) tracking for the company resulting in improving inventory turns and saving over $5 million annually.
  • Installed front-end processing for a new warehousing / distribution systems into the Odd Lots division, that automated the receiving, put-away, and locator functions.
  • Selected and oversaw the installation by an outsourcing firm, the PeopleSoft Payroll and Human Resources package to replace our in-house system. Allowed us to pay up to 55,000 employees and manage the benefits for the company.
  • Created due diligence questionnaire as part of advanced team reviewing potential acquisitions.
  • Installed a Data Warehouse system utilizing TeraData and MicroStrategy technologies.
  • Selected and installed Lawson Materials Management system to manage our Wholesale division.
  • Responsible for maintaining and enhancing all corporate systems on the AS/400 platform including: Merchandising, Financial, and Distribution systems.
  • Developed new job descriptions and career paths.
  • Oversaw the development of departmental standards and methodologies.
  • Collaborated with Confidential and Confidential accounting firms to ready the company Sarbanes-Oxley compliant.

Confidential

Director of Information Systems

Responsibilities:

  • Responsible for overall direction of the data processing function for this national provider of commercial and residential lawn care with annual gross sales in excess of $300 million.
  • Managed Applications Development, Computer Operations, Technical Support, Quality Assurance and Hotline areas.
  • Management Consultant/Marketing Representative with this privately held technology-consulting firm.
  • Responsibilities included providing management consultation, creating general systems designs, developing proposals for contract bids, and recruiting new clients and staff.

Confidential

Sr. Project Manager, and Project Manager

Responsibilities:

  • Held positions of increasing responsibility including Director of Information Systems, Sr. Project Manager, and Project Manager for this $1 billion division of Confidential.
  • Responsible for providing management direction, leadership, motivation, and planning skills necessary to achieve company technology objectives.

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