Ecommerce Delivery Manager Resume
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Chicago, IL
PROFESSION SUMMARY:
Project Manager with a proven track record of superior management performance utilizing Agile and Waterfall methodologies. Knowledge and expertise in eCommerce, Software Implementation, Operational Optimization, Relationship Management, Needs Assessment, and Compliance.
EXPERTISE:
- Budget Planning/Administration
- Business Plan Development
- Performance Management
- Project/Delivery Management
- Strategic Direction/Alignment
- Strategic Reporting
- Team Collaboration
- Vendor Management
- PMP Methodologies
- Agile
- Waterfall technology
- Adobe Acrobat
- Clarity
- Google Apps
- Jira
- Microsoft Suite
- OneNote
- Project
- SharePoint
- Teams
- TFS
WORK HISTORY:
eCommerce Delivery Manager
Confidential, Chicago, IL
Responsibilities:
- Manage the project schedule through the implementation of agile methodologies while focusing on meeting project deliverables and goals.
- Communicate project plans, prepare and distribute project reports, and proactively manage issues to ensure adherence to project schedule and plan
- Effectively manage projects by working with and coordinating across a cross - functional team of various disciplines including Product Management, Information Architecture/User Experience, Front-end Development, Visual Design, Software Application Development, QA, Enterprise IT and Business Resources
- Identify project issues and roadblocks that impede project progress, and work with appropriate stakeholders across the organization to effectively resolve issues and ensure project delivery success
Project Manager
Confidential, Park Ridge, IL
Responsibilities:
- Lead and deploy complex, cross functional Microsoft Dynamics AX and 365 projects and ensure alignment with minimal impact on existing business processes
- Prepare cost estimates, change requests, statement of work, track timeline and budget, coordinate subject matter experts to achieve results, monitor scope and ensure business requirements are met within the forecasted schedule
- Facilitate local and virtual team meetings to identify project key milestones, discuss deliverables, drive workflow, and overall progress.
- Create reports summarizing overall status and highlighting issues/delays/course of action for resolution
Project Manager
Confidential, Chicago, IL
Responsibilities:
- Identification and realization of process efficiencies, best practices and standardization
- Facilitate local and virtual team meetings to identify project key milestones, discuss deliverables, drive workflow, and overall progress. Create reports summarizing overall status and highlighting issues/delays/course of action for resolution
- Partner with the appropriate staff to resolve project-related issues, and escalate to supervisors when appropriate
- Own and maintain project schedules, project briefs, cost estimates, project financial management, and all relevant project documentation
- Redesigned product review methodology, converting qualitative data into quantitative data, enabling the ability to measure the impact of breakdowns and identify trends
Chief operating officer
Confidential, Chicago, IL
Responsibilities:
- Draft contracts for business partnerships, launch party, and networking events
- Planned and organized Confidential launch party and PR event, securing media ( Confidential ) and local Blogger attention (Billy Dec) to create new relationships with potential partners
- Created and executed marketing plans, resulting in successful negotiation of exclusive contract deals with 25 boutiques and small businesses
- Increased client business by 5% and revenue by 3% for 15 boutiques and small businesses
- Worked with Website developer to design site outlining desired look and needed functionality. Performed ongoing site maintenance (content changes, code updates/corrections)
