SUMMARY

• Senior Management Professional with more than 25 years of information technology experience as a senior manager, senior project manager and program manager.
• Professional experience spans various industries such as Healthcare, Pharmaceutical, Telecommunication, Insurance and Financial Services industries.
• Extensive knowledge of PMBOK project management methodology and best practices.
• Proven track record managing multimillion dollar domestic and international projects, completing projects on time and within budget. Established governance and best practices for project/program management, portfolio management, change management, vendor management, outsourcing and offshore management, budget management, I.T. governance and FDA quality systems regulations.
• Successful Enterprise PMO portfolio lead prioritizing and negotiating capital and expense funding for projects totaling $26M capital and $16M expense budgets. Thought leader providing leadership and strategic direction for business process and system integration initiatives for merger and acquisitions.
• Extensive knowledge and experience managing RFP process and negotiations attributing to selecting the most qualified and cost - effective vendors. Effective leader with the ability to articulate business requirements from business partners within multiple business units ensuring technical work streams deliver technology solutions meeting business objectives.
• Ability to navigate matrixed environments to deliver high value technology projects using waterfall and scrum SDLC methodologies.
• Demonstrates exceptional oral, written, and communications skills which contributes to the development of status reports, dashboards and scorecards for communicating accurate and timely project status to project teams, project sponsors, project stakeholders and C-Level executives.

TECHNICAL SKILLS

• Global Project Management
• Program Management
• Risk Management
• Change Management
• Communications Management
• Stakeholder Management
• Financial Management
• Resource Management
• Project Governance
• Portfolio Management
• Demand Management
• Enterprise PMO Lead
• Project Delivery
• Status Reporting
• Military Veteran
• JIRA
• ROI Analysis
• PMBOK
• Business Partnership
• MS Project
• Word, Excel, PowerPoint
• Software Development Life Cycle
• I.T. Governance
• Water Fall Methodology
• Scrum Methodology
• Use Case Development
• Business Process Modeling
• Application Development
• Application Production Support
• Data Migration
• Infrastructure Design and Build
• Infrastructure Qualification
• Datacenter Migration
• Network Service Delivery
• Offshore Development
• System Testing
• Software Validation
• FDA Regulation CFR 21
• IQ, OQ, PQ protocols
• Clarity PPM
• Healthcare Information
• Capacity Planning

PROFESSIONAL EXPERIENCE

Senior Program Manager

Confidential

Responsibilities:

• Managed the successful production deployment of Data Visualization system enabling Regulatory and HSCS to measure division performance using KPI’s
• Oversee the strategic planning for a multiyear program to deliver a data analytics platform, enabling diagnostic, descriptive and predictive analytics
• Led the redesign, development and deployment of the Express Refill application enabling CVS Specialty Pharmacy customers to refill high volume prescriptions via SMS text messaging; reducing operational cost, improving customer experience and improving operational efficiency by 35%
• Managed design, build and implementation of the $3.5M Epic Electronic Health Record system; enabling Specialty Pharmacy to achieve workflow automation, direct access to patient medical records and electronic communications to patient’s care team

Senior Manager/sernior project manager

Confidential

Responsibilities:

• Led global SQL LIMS implementation for the US, Europe and Asia regions eliminating spreadsheets, paper lab notebooks, improving quality and operational efficiency
• Led global integration of Gambro acquisition into Baxter corporate infrastructure
• Managed global Open Lab ECM project centralizing data storage and archiving of R&D studies
• Managed successful implementation of PathTox application enabling R&D to efficiently conduct pre-clinical studies on materials used in pharmaceutical and medical device products
• Led systems integration of MS Project Server and Hyperion improving financial reporting enabling Corporate Finance to pull planned, actual and forecasted hours real-time
• Led the successful design and buildout of a $5M datacenter providing network infrastructure, SAN storage, application and database servers for new R&D facility in Suzhou China

Mobilization Director

Confidential

Responsibilities:

• Led upgrade to LINUX servers reducing hardware, software and maintenance cost savings
• Managed day to day operations of all file server, application server, email server, database server, storage, backup and recovery operations achieving 98% system availability
• Established a governance model providing a framework for managing projects
• Defined and standardized budgeting process enabling accurate project planning and forecasting
• Led website redesign following organization rebranding campaign

senior project manager

Confidential

Responsibilities:

• Implemented SPLr4 electronic submissions solution eliminating paper submissions to the FDA
• Led implementation of a Global Content Management solution enabling the global labeling organization to manage pharmaceutical product labels for U.S and European health authority in a central repository improving operational efficiency
• Managed the infrastructure design and environment buildout of Sandbox, Development, Performance, UAT, QA and Production environments for all validated applications
• Automated pivot tables to capture financial data achieving 99% accuracy for financial reporting

senior program manager

Confidential

Responsibilities:

• Implemented PMO governance model which led to improving program and project efficiency
• Managed and achieved 100% project completion on enterprise network remote access and information security ARMS projects
• Oversaw project to implement information security solution reducing network vulnerability