Quality Assurance Resume

PROFESSIONAL EXPERIENCE

Confidential

Quality Assurance

Responsibilities:

Certified in Tapestry ( Confidential ’s managed care application), Healthy Planet, Benefits Engine, MyChart, and Bridges. Primarily work on Tapestry modules: Referrals, Case Management, and PlanLink (online portal for affiliate providers and employers using Tapestry).
Write and review detailed test plans based on project requirements and development descriptions
Run scripted and unscripted test cases focusing on black box testing, regression testing, and requirements - based testing
Use Teradata and SQL Server to run SQL queries to test data extracts
Design usability tests with end users to ensure the UI is intuitive
Work with developers to design new functionality
Prioritize and thoroughly document bugs and enhancements based on severity and customer need
Manage the testing for large projects from design to shipment
Developed and teach an ongoing (3x annually) internal class on understanding and troubleshooting standardized file formats which our team use frequently

QA Coach

Confidential

Responsibilities:

Coach QAers in specific areas (design review, test case expansion, finding more bugs)
Work with coachees’ team leads as needed to develop a plan for improvement
Work with coaching group to come up with best practices

Functional Area Lead

Confidential

Responsibilities:

Manage timelines and testing assignments across a small team of QAers in two functional areas, including determining testing time and completion dates for QA and assigning pieces of larger projects to multiple QAers as part of an overall testing strategy
Work with development leadership to prioritize defects and enhancements in our areas

Confidential

Swim Instructor

Responsibilities: