SUMMARY

• Experienced IT Program/Project Manager and Military Veteran with 20+ years of proven experience in the Information Technology Industry. Accomplished measurable results while leading teams in a dynamic, fast - paced environment.
• Possess a comprehensive background in leading infrastructure projects and quality assurance derived from conducting large scale corporate operations. Managed risk upon multiple lines to protect high valued assets, property, and equipment, while managing budgets up to $12M. ssess extensive knowledge in documenting functional and technical requirements, prioritizing phased project planning, and proof of concept acceptance. Career supported by extensive IT training and certifications.
• Data Migration
• Pilot Test Creation
• Image Build Creation/Testing
• Leadership
• Data Analysis/Design
• Training and Development
• Policy Implementation
• Organization/Communication
• Microsoft Office Suite
• Desktop Migration(s) Windows NT 4.0, 2000, XP, Windows 7 and 10
• Automotive (GM SDP-21, Ford CMMI, Confidential Financial PMBOK)
• Delphi Automotive Customer Recognition Letter

PROFESSIONAL EXPERIENCE

Confidential

Application Development/ ITO Hosting Project Manager

Responsibilities:

• Managed various network (Cisco) and desktop deployments for this DoD contract
• Provided desk side deployment services for the (GDLS) Management Program by monitoring hardware and software orders procured through (CSC) or outside vendors
• Developed and coordinated desktop/laptop images and managed proof of concept and client acceptance of image build
• Dispatched Field Engineers to remote sites to provide services and monitored lease schedule for desktops and laptops for all field deployments
• Worked with application owners to ensure UAT testing was successful
• Utilized ITIL and PMBOK methodologies

Confidential

Teamcenter (PLM) Project Manager

Responsibilities:

• Managed all activities in the assigned Global regions (Europe, North America, and Asia) to ensure all plants were technically site read for the deployment of Teamcenter PLM (Product Lifecycle Management).
• Interfaced weekly with senior leadership on topics including applications, production, and engineering to ensure site readiness support with local personnel and success for upcoming deployments
• Ensured change management approval process and communicated to stakeholders and senior management of deployments on a weekly basis
• Monitored track and drive issues as well as risks to closure and developed solutions with appropriate teams including testing and deployment of thick and thin client installations, etc.

Confidential - Farmington Hills, Mi

Project Manager

Responsibilities:

• Established new process to track Projects in Daimler’s CISM ticket system
• Served as point of contact for all new project demand requests and entered into CISM ticket system
• Tracked project demands and business requirement documents through approval process within ITI Domain Management
• Participated in weekly status meetings with vendor(s) and documented project(s) status
• Documented issues and risk log, assigned resources and tracked to closure
• Utilized ITIL and PMBOK methodologies

Confidential - Pontiac, MI

Infrastructure Project Manager

Responsibilities:

• Coordinated, implemented, and controlled aspects of a Global Tools and Automation Program which migrated 10K servers
• Managed all activities in the assigned America regions to ensure all servers migrated from Computer Associates (CA), IBM (Tivoli) to Confidential ’s Operations Manager (HPOM) monitoring tool, resulting in 80% customer cost reduction
• Interfaced weekly with senior leadership on topics including applications, production, and engineering to ensure site readiness support with local personnel and success for upcoming cutovers
• Ensured change management approval process and communicated to stakeholders and senior management of cutovers on a weekly basis
• Ensured cutovers were completed successfully with the appropriate teams (UNIX/Linux, Windows, Virtual machines)
• Monitored track and drive issues as well as risks to closure and developed solutions with appropriate teams
• Utilized ITIL and PMBOK methodologies

Confidential - Troy, MI

Technical Project Manager

Responsibilities:

• Led the Global Program migration of 70K Associates, including all Trusted Platform Module activities in the South and Latin America regions
• Ensured Machine Learning associates desktops were brought to bank standards by using the processes of tBANDing (Transition Bank of America Network Device)
• Accounted for the T-20 week timeline for each event which included application remediation, quality assurance, performance testing, and deployment
• Collaborated with leads from applications, deployment, and desktop engineering teams to update status for upcoming tBAND events
• Moved end users from Merrill Lynch Domain to existing Confidential Domain via Active directory
• Assisted with the deployment of 400K devices across the enterprise, providing most recent technology to personnel and clientele
• Utilized ITIL and PMBOK methodologies

Confidential - Manchester, MI

Project Manager

Responsibilities:

• Provided desk side deployment services for the Confidential Life Cycle Management Program by monitoring hardware and software orders procured through Insight or outside vendors
• Developed and coordinated desktop/laptop images and managed proof of concept and client acceptance of image build
• Dispatched Field Engineers to remote sites to provide services and monitored lease schedule for desktops and laptops for all field deployments
• Upgraded 3.5K PC’s from Windows XP to Windows 7