PROFESSIONAL SUMMARY:

• Project Management, Coordination, with NINE years of experience with outstanding project planning, execution, monitoring and resource balancing skills with ability to support multiple simultaneous projects in a matrix organizational structure
• Seven years’ of experience in QA, BA (30%), resource manager, defect manager, PMO operations
• Experienced in coordination, negotiating & motivating resources in support of timeline and IT project deliverables
• Managed various project management methodologies including Agile/Scrum ceremonies .
• Experience of working in continuous integration and continuous delivery (CICD) projects
• Proven effectiveness in building good client interaction, partnering with senior business leaders and working collaboratively at all levels to assess, plan, and implement IT solutions. Excellent facilitation skills in conducting walkthroughs, brainstorming sessions and conducting core team meetings
• Excellent communication and presentation skills, quick learner, enthusiastic team player with an ability to perform individually
• Enthusiastic entry - level Scrum. Have worked in Agile environment as a software engineer.
• Worked on Scrum teams and filled in as Scrum Master on several occasions. Proven history of successful work with cross-functional teams

AREA OF EXPERTISE:

Project Management Skills: Scrum Master, Team Building and Leadership, Service Delivery, Change Management, Dashboards, Cost Control Analysis, Project Planning and Scheduling, Project Risk Analysis, Development plans, Business Case Writing, Migration Project Delivery, continuous Integration and Continuous Delivery (CICD) .

Technology & Skills: Project Management, MS Project, Visio, Proficient in Microsoft Office and Other Microsoft Office Application Suite, SharePoint, Customer Service skill, Written and Verbal Communication skills, Strong Organizational and Multitasking skills.

WORK EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• Worked on multiple projects with functional integration, and organizational change management
• Assists with project initiation, risk assessment, team start-up, project execution and post-project review
• Assist for sprint planning, scoping, stand-ups reviews, estimating, staffing, project monitoring, schedule, own and retrospectives with team and Product Owner
• Facilitate Agile Scrum ceremonies delivered sprint commitments and Work with Team on Artifacts Such as Product Backlog, Sprint Backlog, Sprint Burndown, Release Burndown and so on
• Identify and take action on Retrospective Items and continuous improvement of engineering practices, helped team to increase team velocity every sprint & significant improvement on the quality of deliverables.
• Schedule and work with all stakeholders, Product Owner, to maintain and communicate roadmap across releases and planning of application/Modules
• Analyze the change impact and create & implement the change management strategy with a structured methodology and conducting regular reviews with business /clients
• Assist for developing statement of work (SOW) development, definition of roles and responsibilities, defining & measuring success metrics and monitoring the change progress
• Managing and controlling costs so they remain within budget and ensure all tasks entrusted to internal employees and external contractors are completed within agreed time scales
• Ensure the use of best practices and apply lessons learned from previous projects
• Conduct on-site meetings to discuss project progress with the team and troubleshoot and resolve any issues/problems impeding smooth workflow or project deadlines
• Manage, coordinates and facilitates business development projects (RFPs, RFIs, presentations, etc.) from initial receipt through delivery in a timely and quality-driven manner
• Manage and communicate proposal status, key milestones, and post-proposal analysis to the proposal team, management, and sales organization

Confidential

Project Coordinator/Manager

Responsibilities:

• Provide concise and accurate forecasting of project work effort for resource and financial reporting activities
• Change Management, Identify changes to the project scope, with analysis on project schedule, project costs
• Create, manage and maintain a detailed project schedule to monitor and track progress. Reporting progress to project stakeholders both internally and externally
• Create, manage and maintain comprehensive project documentation such as project plan, logs, actions and decisions lists
• Work closely with PMO operations in building out project management best practices, standards, guidelines templates documentation
• Understand the technical solutions being delivered and key functionalities the solutions provide enabling you to support client questions with limited involvement from development resources and provide accurate direction to project team(s)
• Work with Management and Resource Manager to ensure adequate resource allocation, & priority to projects

Confidential

QA Lead | Release | onsite coordinator

Responsibilities:

• Analyze requirements, Prepare Test Scripts, Review High-level Scenario, test case, test plan of Cloud based Mobile testing
• Work with Senior Management and other stakeholders to assess and define Scope and write Test Strategy, RFP, SOW, Contract, estimations, project plan, resource impacts, E2E environment
• Define release schedules, product delivery milestones, roadmaps and communicate to the team
• Prioritized and Escalate customer issues and developed action plans to address them
• Coordinate and performs all QA activities within a distributed team at onsite
• Lead project status and progress meetings for various releases and testing cycles
• Work closely with PMO operations in building out project management best practices, standards, guidelines templates documentation
• Maintained requirements and created Traceability between Requirements and Test Cases
• Execute test cases for Billing, Prepaid and PostPaid Mobile Application

Environment: Kenan modules like Rating, Billing & Financials, Front-End, etc

Senior Software Specialist

Confidential

Responsibilities:

• Maintain data accuracy for assigned requirements of schedule, staffing, skill metrics, etc
• Overall responsibility to plan, change management, resource and funding requirements, coordinate and lead software release activities with application and support teams beginning with the Software Testing phase till production implementation
• Develop the Scope of Work, and is accountable for building & maintaining an ongoing Plan
• Responsible to maintain RFC's and make sure the processes adhere to Change/Release management standards. Communicate overall completion status to Technology Project managers.
• Coordination with cross commit team & track deployment activities as they occur using implementation plans
• Facilitate resolution of issues during deployment and escalate issues where necessary.
• Various applications were developed using Visual Studio, C#, .NET Framework supported by TestComplete

Confidential

Quality Assurance Testing | BA

Responsibilities:

• Requirement gathering and prepare business requirement
• Creating functional understanding from the requirement documents and discussion points with client
• Worked closely with Development team, client vendors in understanding the Requirements, business process
• Prepare Review, Tracking Test Plan, Test case Requirement, and Dashboard in Quality Center
• Established Release plan verified scope, sign-off deployment checklists & communicate stakeholders
• Built Innovation team and formulated best practices for continuous improvement of QA processes to support customer using Agile methodologies
• Used Quality Center to detect defects, tracking to communicate the dev team, BA, managements, vendors
• CR management: Manage change requests from stakeholders to allow traceability and delivery planning

Confidential

Technical Lead (Delivery)

Responsibilities:

• Responsible for the management of project resources ensuring budget and scheduling constraints adhering
• Conduct Triage call and participate in several management calls with customer
• Act as SPOC (single point of contact) for all delivery issues and escalations
• Monitor and report delivery performance (metrics) KPIs of the team and meeting SLA and the OLA
• Experience in delivering enterprise scale engineering transformation using a number of the listed technologies
• Helped ING to build testing improve test coordination facility. Provided right-shore solution to Delta Lloyd
• Worked on POC to convert QC defects into Rational Clear Quest
• Involved in RFI response to ING’s Central Europe region
• Involved in testing framework: This establishes the testing and implementation principles, a common set of testing terminology, approaches and testing scenarios for the provision and operation of the Direct Debit and Credit Transfer payment instruments

Confidential

Technical Lead

Responsibilities:

• Responsible for reviewing the Test Cases and by executing System, Functional, GUI, and Regression testing
• Executed functional, GUI, Integration, Regression test and System test cases with QTP
• Analyzed non-conformances, assisted CAPA (Corrective Action Preventive Action) team to determine appropriate containment, problem statements, root causes and identify effective responses
• Revised Corrective and Preventative Action and remediated reports on legacy CAPAs
• Generated effective monitoring plans, Tailor Templates for appropriate and effective corrective / preventive actions with CAPA owners
• Lead and support external / internal audits as necessary

Confidential

Software Specialist

Responsibilities:

• Responsible for project coordination, configuration management, Process Improvement, testing & reporting
• Requirement studies and understand the requirements
• Develop strategy according to test requirement and walkthrough with Team and Customer