SUMMARY

• Technically and functional savvy leader with 20 plus years of experience and expertise in all facets of Information Technology including, holding titles from Implementation Consultant, Team Leader, and Developer to Project Manager.
• Skilled in collaborating with all members of an organization to achieve business and financial objectives.
• Instrumental in streamlining and improving processes, enhancing productivity, and implementing custom technology solutions.
• Proven track record of providing strategic IT leadership and management to large, highly complex organizations, transforming back off system integrations, and troubleshooting multifaceted system issues.

AREAS OF EXPERTISE

• Strategic Planning & Analysis
• Information Technology (IT) Industry
• Business Transformation
• High - Level Sales Proficiency
• Cybersecurity
• Security Management & Enforcement
• Process Design & Improvement
• Project Resourcing & Outsourcing
• PeopleSoft Systems, SQL Expertise
• Security risk Compliance
• Project Controllership
• New Business Development
• Program Management
• Risk Assessment fit/gap
• Attack and penetration

PROFESSIONAL EXPERIENCE

Confidential, St. Louis, Missouri

Project Manager & Technical/Functional Team Lead

Responsibilities:

• Delivers comprehensive enterprise application solutions and upgrades based on gap or future analyses, business and functionality requirements, specific customer needs, and technical assessments; ensures solutions comply with statements of work (SOWs) and applicable business requirement documents (BRDs).
• Coordinates and oversees all implementation/upgrade phases including remote and on-site requirements discovery, configuration, testing, reengineering/rework, quality assurance (QA), deployment, and post-live issue resolution and customer support.
• Creates and manages project plans, timelines, releases, schedules, milestones, and internal and external communications; schedules and facilitates all status meetings and management/executive updates.
• Delivers ORACLE Cloud implementation for PeopleSoft HCM and FSCM applications.
• Leads and manages projects within the team by providing engagement, consultation and direction for the projects outside of the team.
• Documents findings of study and prepares recommendations for implementation of new systems, procedures, or organizational changes.
• Analyzes data gathered and develops solutions or alternative methods of proceeding.
• Plans study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
• Drives alignment and improvement across the team by identifying and analyzing trends and roadblocks, presents findings and suggestions to Leadership management.
• Assesses sets, communicates, and drives standards in quality, troubleshooting, and proponent best practices.

Business Analyst/Implementation Consultant

Confidential

Responsibilities:

• Reviewed and analyzed business requirements compared to Self-Service and Payroll system capabilities; identified and documented areas of disconnect.
• Successfully completed role assignment project including development of custom PeopleSoft coding and SQL statements to replace existing user roles with newly created role; supported testing and deployment of project.
• Reported and managed defects; collaborated with offshore hosting company to ensure timely report and resolution of technical issues, defects, and system glitches.
• Organized planning session where tasks were assigned.
• Assigned team commitments according to the business goals or requirements.
• Organized daily meetings that consist of developers, designers, testers and project stakeholders to deliver accomplishments from prior day, discuss individual present tasks and to discover potential roadblocks.
• Creates and analyzes reports to help run IT Support business (daily, weekly, monthly metrics from customer satisfaction surveys, and SCCM reports.
• Managed risk by team collaboration from all departments to avoid common pitfalls and inefficiencies.
• Acts in a liaison role with vendors; engages vendors as needed to resolve or proactively remediate issues; maintains and nurtures relationships with software vendors.

Developer

Confidential

Responsibilities:

• Using Agile principles to collaborate to minimize risks and build flexibility to adapt to changes (Scrum).
• Created application engine and component interface for custom third party integration with financial systems for vendor, credit card processing, and general ledger functions.
• Designed and implemented full HCM security project model including time and labor, row level, primary permission, security tree, business unit FSCM, query, and process security; trained client’s administrative team on ongoing management and maintenance of security configuration.
• Design Fluid User Interfaces by customizing components and pages for a fluid display.
• Ensured overall satisfaction and functionality; confirmed configuration met and exceeded client expectations.

Security Team Lead/Consultant

Confidential

Responsibilities:

• Assisted with technical design review, prototype development, system validations, and work-product assessments for Canada Healthcare Services and Royal Caribbean implementations.
• Developed security matrices, trees, and test scripts; deployed security configuration into test environments prior to launching into production environment.
• Utilized Oracle Enterprise Manager (OEM) to monitor safety of 10g/11g databases; reported and resolved issues.
• Facilitated the implementation of the risk assessment and monitoring framework for SOC reporting.
• Guided staff by reviewing and providing guidance in the development and maintenance of SOC scoping documentation including system understanding, process flows, and system infrastructure diagrams.
• Ensured control alignment and validation for systems in scope.
• Provided guidance and best practices for remediating and mitigating controls gaps ensuring sufficient remediation plans and tracking to timely resolution.
• Informed senior management timely of key program updates, milestones, and barriers for program implementation
• Review and validated system and process narratives.

Confidential

Director, Business & Technology

Responsibilities:

• Ensured timely and accurate software integrations, conversions, upgrades, updates, and configuration changes; served as Senior Consultant, Project Manager, Senior Implementation Consultant, Implementation Consultant, PeopleSoft Administrator, and Security Consultant for various projects and initiatives.
• Managed all aspects of projects including planning, tracking, analysis, reporting, and overall application support.
• Key projects/clients include: People’s Clinic (PeopleSoft Self Service & Finance implementation), UCPhysicians (Software Upgrade), Smurfit Stone (PeopleSoft Self Service & Finance implementation), Colorado University (HCM Implementation & Update), California State University Los Angeles (Campus Solution), Washington University (Campus Solution), Atria Senior Living (Financial implementation), and Davita Health (Interface & Active Directory implementation). Consolidated implementation timeframe from years to an average of 6 months.