Project Engineer Resume
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PROFESSIONAL EXPERIENCE
Confidential
Project Engineer
Responsibilities:
- Performing Daily Checklists and ensuring proper health checks of all Security devices under SOC purview.
- Part of 24x7 SOC team and providing production and on call support for Guardium.
- Ensuring timely backup and retention as per compliance requirement and client retention policy.
- Performing testing on UAT Environment prior to initiating production changes.
- Perform and monitor daily L - 1 and L-2 operations in CyberArk - Account creation/deletion, Policy creation/deletion, UAT Testing, CyberArk Logs analysis.
- Implemented and Designed AIM tool in UAT and Production Environment.
- Architectured PostGres SQL in UAT and Production environment.
- Implemented CyberArk 7.2 in UAT environment.
- Prepared Upgrade Pre-requisite report for CyberArk 8.6.
- Worked on Conflict Report For upgrade from CyberArk 7.2 to CyberArk 8.6
- CyberArk components installation and maintenance in UAT.
- Customer interaction and awareness training wif respect to creation of Security Monitoring Policies to be created in DLP and DAM tools.
- Creating DLP Policies based on customer requirements.
- Guiding stakeholders and creating awareness about IT Risk and Compliance requirements.
- Presenting client wif viable upgrade and patching plan for the different Security Tools and drive the activity to closure.
- Preparing and maintaining documents - SOPs and Knowledge-based articles, Plan of Action documents.
- Following Change and Incident Management processes appropriately to track Operational Incidents and perform changes in production environment following proper approval workflow.
- Interacting wif OEM through Confidential PMRs, CyberArk Support Cases, Seclore Support, Websense DLP Support cases when required to perform troubleshooting, resolve issues and get additional information.
- Working closely wif Incident Monitoring team to facilitate faster response and resolution times of incidents for SOC Tickets regarding all the tools.
- Engage L-1 team members in efficient knowledge transfer sessions aiding in up-skilling.
Confidential
Consultant
Responsibilities:
- Review the checklist prepared by L1 and update the Vault Data into the checklist.
- Create Policy as per the client’s requirements.
- Create Safes as per the naming convention of the organisation for on boarding new accounts.
- Creating PSM Dispatcher for new Applications or Web pages to be on boarded.
- Installing PSM and CPM as per the need.
- Installing AIM solution as per the client’s requirements.
- Maintaining Documents for all the DR Drills for L1’s references.
- Performing DC to DR Drill activity.
- Attending Client meetings to understand their further needs and preparing a Project timeline.
- Managing 5 instances of CyberArk at one time.
- Maintaining the health of all the components in all the instances.
