SUMMARY

• Technical Senior Lead/Developer Mainframe with 14+ years of experience in Financial Services/Banking/Retail and Software services fields. Diverse Expertise in Banking Domain (HR, Risk, Legal & Compliance, Retail Banking, Financial Markets, Core Banking, Wealth and Commercial Banking).
• Extensive experience & proven results in Process Improvement, Business Analysis, Software Design & Development, Quality Assurance, Data Conversion, Software implementation & End User Training. Experience in handling the team’s different geographical locations.
• Initiate, Plan, Execute, monitor & control initiatives and successful closure as per the scope, schedule and cost in Waterfall and Agile methodologies. 4+ years of experience working in US locations Sioux Falls, SD and Cincinnati, OH.

TECHNICAL SKILLS:

• Software and Operating Systems: COBOL, JCL, IBM OS390, CICS, VSAM, SAS, EAZYTREIVE, C, Java, CLIST, REXX, NDM, TWS, CA - 7, Schedulers, Z-OS, Unix:
• Hardware: Microprocessor, Microcontroller, IBM Mainframe:
• Tools: Planview, Jira, Clarity, Xpeditor, Changeman, Endeavor, File-aid, DB2, Adabas, Spufi, libman, ASA, Docgen, Flowgen, Microsoft project plan, Microsoft Office tools:
• Databases: Oracle, SQL, DB2:
• Methods: Waterfall, Agile, ITIL

PROFESSIONAL EXPERIENCE

Project Manager/ Scrum Master

Confidential Enterprise Global Services

• As Sr Project Manager executed the project from Initiation phase to Closure Phase by creating the Requirement, Scope, Project Management Plan, Financial and tracking progress of each tasks by working along with the Sponsor, Business Team, Functional Analyst and Technology team within the duration/cost
• Manage major collective activities, issues and risks across project/agile teams in support of the project/program with team in Charlotte, NC and San Francisco, CA.
• Ensure regular, active communication with adjacent project/programs and stakeholders . Removed impediments for the teams within the project/program as needed.
• Championed cultural change and collaborated with other Coaches/Scrum masters on plans and techniques for accelerating and advancing the organization's transformation.
• Observed rituals/scrum ceremonies daily stand-ups, sprint planning, sprint reviews, Retrospectives, and release planning to provide feedback to scrum masters, team leaders and other stakeholders regarding facilitation strategies.
• Facilitate appropriate Scrum of Scrums sessions across agile teams to establish interdependencies and eliminate significant roadblocks.
• Assist an organization in learning the agile process and implementing agile within software environment.
• Helped team understand various Agile Metrics, Effective use of Burn-up and Burn-Down Chart, Cumulative flow and other Agile Metrics that help team improve every Sprint/Release.
• Management project with budget around 3.5mn and 2.5 mn in multi-year projects.

Project Manager/ Scrum Master/ Business Project Manager

Confidential Global Business Services

As Scrum Master

• Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.
• Facilitated agile adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance.
• The removed obstacles for the team by escalating an issue to leadership resulting in early delivery of customer issue solutions. The customer provided positive feedback.
• Coached new Scrum Master and trained global teams, which resulted in early delivery of project and reduced process waste caused by lack of common understanding.

As Project Manager

• Successfully implemented Continuous Integration and Continuous Deployment reduced deployment time 30% faster.
• Selected Project team and created roles and responsibilities.
• Implemented QA activities, conducted project progress meetings, Implemented corrective and preventive actions. Coordinated with Onsite and Offshore team leads and ensured on time delivery with quality.
• Reported the project performance against baselines. Obtained formal acceptance for the deliverables and Sign-off.
• Leveraging Agile Best Practices to Deliver Critical Projects Implemented Continuous Integration and Continuous deployment.
• Handled the Project from Initiation phase to the implementation for different global location including Malaysia, Singapore, HK, UAE etc... Initially started as SDLC as PM for 2 countries implementation and then changed to Scrum using Agile methodologies this needed complete change over from Business team as well as technology team, so effectively worked with both the team to manage and ensured that processes are handled as needed at ease.
• Retail Lending - Regulatory Book of Work program for ASEAN countries - Took responsibility as Project Manager for this initiative from Requirement (BRD), solution, estimation, schedule and funding approval also conducting Project working group (PWG) meeting, MoM and action follow up to ensure that the regulatory compliance dates are met if any deviation corresponding country representative is notified and revised date is agreed with the regulators or manual work around is set up accordingly.
• Electronics Securing Documentation System (eSDS) application for Retail Banking.
• As Business Project Manager prepared the Project Steering Group (PSG) pack and conducted the meeting, also followed up on the financial, project schedule and roll out to different countries.
• Governance management of APE (Architecture, Product Engineering)
• As Business Project Manager - Governing the Retail domain with respect to architecture, Product related changes projects till go live, Prepared the Management group meeting pack and conducted the meeting. Also circulated the MoM, action follow up to closure with the respective owner.

Technical Project Lead/ Project Leader/ Developer

Confidential Private Limited - Confidential

• As Project Lead Bridging gap between Business and Technology team by helping the technical team understand business goals and business team understand larger picture of technology impact and benefits.
• Set up Long term and short-term Technology Goals for Platform. Plan and implementation of strategy for roll out for product upgrade with minimum impact to business.
• Worked closely with third party vendor to streamline integration strategy. Implementation of new innovative automation ideas to reduce effort and streamline end to end delivery. Work closely with Web Sphere team on performance tuning of system to meet high throughput for non-functional requirement.

Confidential Private Limited - Confidential N.A (Ohio, Blue Ash)

• As Technical lead from Business/User requirement reviewed with the Functional analyst on the feasibility of the enhancement/maintenance requirement and then priorities the work based on the Project Review Committee. Worked along with the Development team, the testing team once approved track the progress to the implementation and support till the Warranty/Hypercare period.
• Adherence/deviation to SLAs in resolving production support issues. Handled resources personnel issues and leaves without any impact to the project deliverables.
• Also took additional role of the L2 production support with ITIL Framework.ms.