Global SW Quality and Validation Manager Resume Livonia, MI - Hire IT People

SUMMARY

Highly motivated, results - oriented Global Engineering Manager with 20+ years of successful experience in the telecommunications and automotive industries leading and directing multiple simultaneous projects.
Outstanding project and Program management along with well-developed communications, facilitation, interpersonal, and relationship management skills.
Strong proven managerial leadership and organizational skills, and recognized for thriving in a fast-paced and rapidly changing environment.
Superior problem solving abilities, team building, flexible management style and dealing effectively with people.
Strong ability to lead the others. Successful manager with a reputation for improving the quality of software development & QA process, cost reduction, risk management, and KPIs resulting in enhanced business operations and financial success.
Experienced in embedded software testing/development and different types of SDLC models.
Proven abilities motivating multiple, geographically- and culturally-diverse project teams on-shore & offshore, toward accomplish tasks in a timely and efficient manner on a tight timeline with limited resources.
Strong working knowledge of full life-cycle product development from concept through development, test, production release and field support.
Extensive knowledge of continuous process improvement by leveraging quality improvement methodologies.
Experienced in Developing Quality Assurance best practices and procedures to be used by the entire global team.

PROFESSIONAL EXPERIENCE

Confidential, Livonia, MI

Global SW Quality and Validation Manager

Responsibilities:

Established the department from ground up, hired, trained and motivated each team member.
Effectively Managed a global team responsible for the analysis system requirements, writing test plan, test cases, test automation, test execution, white box testing, tools development and Software quality assurance.
Managed and led testing issues and risks, as well as overseeing the defect management process.
Managed resource constraints; performed weekly allocation of project resources, schedule, and budget.
Effectively established & monitor quality KPIs to support management and continuous process improvement.
Responsible and hands-on leadership of quality processes in support of ASPICE Level 2&3 certification.
Successfully Managed Quality process audits to ensure compliance with Company processes.
Increased team size from 8 to 35 through a combination of on-shore & off-shore recruitment.
Introduced and expanded the use of test management and test execution tools to improve efficiency, reliability, and repeatability and reduce the test time by 30% for more than 200 major software releases per year.
Reduced labor cost by over 50% by initiating and planning outsourcing of test, SQA and tools development resources.

Confidential

Project Manager

Responsibilities:

Successfully interfaced with operations, sites managers, and vendors to prepare markets for E911 deployment.
Effectively Managed resources and schedule to validate E911 compliance for GSM network based solution in Nortel, Nokia and Ericsson markets.
Designed and implemented lesson plans for the following classes: Creation and Management of Small Business, Principles of Management, Introduction to Business, Human Resource Management.

Confidential

Engineering Supervisor

Responsibilities:

Affectively Managed and Led test plans, test cases development and reviews and test execution.
Successfully Managed and led software/hardware defects using a defect tracking system.
Managed resource planning and projects schedule, prepared budgets and work scopes.
Provided technical consulting to marketing, sales and program teams to ensure customer satisfaction.

Confidential

Supervisor, Technical Support Engineering

Responsibilities:

Managed special projects and procedures were developed, tested, and implemented per documented process.
Successfully Managed and led process changes to improve customer support and coordinated activities with marketing teams for customer demos and installations.
Proven ability to Manage and lead advanced troubleshooting for more complex technical support issues.
Acted as Technical Services and Customer Service management representative on Project Teams.

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Global Sw Quality And Validation Manager Resume

Livonia, MI

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