Project Operations Associate Resume Hanover, MD - Hire IT People

PROFESSIONAL EXPERIENCE

Confidential, Hanover, MD

Project Operations Associate

Responsibilities:

Perform all activities as Business Operations Associate.
Create contracts and projects within Peoplesoft as instructed by Statement of Work and Change Orders agreed upon by our Delivery Team and teh Client.
Manage project data and revenue in PeopleSoft Project Costing and Contract Analysis module and Analyze and report on Engineering Services to assist delivery team with decision making.

Confidential, Hanover, MD

Business Operations Associate

Responsibilities:

Manage customer accounts, including but not limited to invoicing, PO tracking, account resolution and working with client to resolve outstanding issues.
Serve as support liaison for our Delivery Team and Operational Support Group with questions pertaining to teh accounts on my Aging including but not limited to client billing and payment policies and/or procedures.
Audit accounts to ensure accurate billing and client specific information.

Confidential, Owings Mills, MD

Business Development Specialist

Responsibilities:

Generated high quality appointments by using tactical objection and resolution skills to ensure productivity goals are met on a monthly basis.
TEMPEffectively communicated prospect’s credit insurance needs to teh sales force through interview skills.
Actively reported activities to management and placed strategic information within a company database; supported other marketing projects and activities as needed.

Project Operations Associate

Confidential

Responsibilities:

Entrusted to pilot and create new operational roles for Confidential
Identify and create new Standard Operating Procedures
Participate in weekly meetings with leadership of Confidential to discuss and address pain points of new roles

POA Subject Matter Expert

Confidential

Responsibilities:

Identify and explain daily tasks associated with teh POA role
Illustrate internal pathways of frequently used software
Assisting in developing and cultivating necessary skills for daily operations of teh POA position