CAREER SUMMARY:

• 8+ years of experience in IT infrastructure services.
• Monitoring design and implementation engineer with 7+ years of experience on various monitoring tools like IBM Tivoli Monitoring (ITM) v5 and v6, Sitescope v10 and v11, Splunk and Netcool/Omnibus. Ticketing Tools like Maximo, BMC Remedy and ServiceNow.
• 8+ years of experience in various component (Log monitors, apache, websphere and Healthcheck script monitors) and application custom script monitoring using Tivoli Monitoring Suites for Confidential .
• Worked on over 800 bank application and deploying monitors on more than 20,000 servers (Linux, AIX, Windows)
• Experience In working on HP sitescope for building URL and URL sequence monitors. Ping and port Monitors.
• Worked in service management life cycle, on monitoring issues and Incident management for Confidential business operations Using Maximo and BMC Remedy.
• 8+ years of Experience working for Banking and Financial client - Confidential .

AREAS/APPLICATIONS:

• Banking and Financial Services
• Infrastructure Management
• ITIL v3 certified.
• Knowledge in Networking shell scripting, PERL and Python.
• Experience in working with clients across geography including US, EMEA and PACRIM on application architecture and infrastructure
• Experience in leading team and training new joiners on Process and tools.
• Good written verbal communication skills and interpersonal and team management skills.

PROFESSIONAL EXPERIENCE:

Confidential, Jacksonville, FL

Project lead

Responsibilities:

• Requirement gathering form Application project managers and team for various component monitoring and custom monitoring
• Creating solution for each monitoring requirement in ITM 5, ITM 6 and HP Sitescope v11.
• Testing the monitoring setup for custom monitoring
• Writing scripts (unix, perl) to accommodate custom monitoring for which solution is not currently available with IBM.
• Build, configure, and deploy the ITM V5 and ITM V6 BASIC monitoring.
• Review and completion of any Monitoring Requirement Documents created by the Monitoring Design Specialists in flight.
• Deployment of monitoring solution in Certification environment and perform TBSM UMID database entries and Discoveries required for TBSM resource creation for all the servers related to an application.
• Coordinate and finalize Run book requirements and work with the Monitoring Support and Analysis team for approval.
• Adhere to monitoring team and Confidential standards. Follow production rollout process and change guidelines for production deployment.
• Analyze and fix the issues involving various components in Bank Infrastructure.
• Work with clients to discussion on monitoring Gaps and issues and suggesting monitoring solutions.

Confidential

Monitor Design Specialist

Responsibilities:

• Meeting and Requirement gathering from ML Application project managers and team for various component monitoring and custom monitoring
• Understanding the application architecture and suggesting monitoring design and documenting requirement
• Creating solution for each monitoring requirement in ITM 5, ITM 6 and Sitescope.
• Testing the monitoring setup for custom monitoring
• Writing scripts (unix, perl) to accommodate custom monitoring for which solution is not currently available with IBM.
• Build, configure, and deploy the ITM V5 and ITM V6 BASIC monitoring.
• Review and completion of any Monitoring Requirement Documents created by the Monitoring Design Specialists in flight.
• Deployment of monitoring solution in Certification environment and perform TBSM UMID database entries and Discoveries required for TBSM resource creation for all the servers related to an application.
• Coordinate and finalize Run book requirements and work with the Monitoring Support and Analysis team for approval.
• Adhere to monitoring team and Confidential standards. Follow production rollout process and change guidelines for production deployment.
• Analyze and fix the issues involving various components in Bank Infrastructure.

Confidential

Monitor Design Specialist

Responsibilities:

• Pulling monitors from legacy Confidential monitoring tool (BMC partrol)and documenting requirements for component monitoring and custom monitoring
• Creating solution for each monitoring requirement in ITM 5, ITM 6 and sitescope.
• Testing the monitoring setup for custom monitoring
• Writing scripts (unix, perl) to accommodate custom monitoring for which solution is not currently available with IBM.
• Build, configure, and deploy the ITM V5 and ITM V6 BASIC monitoring.
• Review and completion of any Monitoring Requirement Documents created by the Monitoring Design Specialists in flight.
• Deployment of monitoring solution in Certification environment and perform TBSM UMID database entries and Discoveries required for TBSM resource creation for all the servers related to an application.
• Coordinate and finalize requirements and work with the Monitoring Support and Analysis team for approval.
• Adhere to monitoring team and Confidential standards. Follow production rollout process and change guidelines for production deployment.
• Analyze and fix the issues involving various components in Bank Infrastructure.

Confidential

Back-up Project Lead

Responsibilities:

• Creates, organizes and updates online document repositories and initial documentation for Design Team Lead (DTL) use
• Edit technical design documentation under the DTLs direction and MS Visio diagrams under the DTLs direction
• Prepares and maintains all design documentation in accordance with BAC standards and policies
• Acts as accumulator and organizer of input provided by SME's via meetings, e-mail and other sources into the appropriate Design artefacts
• Performs final document formatting reviews for consistency and Complete SIGN-off details
• Update Induction/training manuals and keep them current and Engage in continuous training to improve the proficiency level