TECHNICAL SKILLS
- MS Office 2007
- 2010 applications (Project, Word, PowerPoint, Excel, Access, InfoPath, Publisher, Viso)
- OS XP, Vista and Windows 7, Windows 8, MS Project 2007/2010, ConsulTrack
- SharePoint, FieldGlass, Raiser's Edge, Financial Edge, WebEx, CLM Suite
- Rational Team Concert, Rational Quality Manager
PROFESSIONAL EXPERIENCE
Confidential
Technical Project Analyst
Responsibilities:
- Ensure each Program/Project is in compliance with objectives
- Create process maps and assist team with adhering to process.
- Ensure necessary documentation is archived for future reference
- Schedule, leads/conducts and takes minutes for program / project meetings
- SharePoint Administrator (2010/2013)
- Microsoft Project Server Administrator (2007/2010)
- Review Project Plan with Program Manager tracking Deliverables, Milestones, Gates
- Communicate ideas for improving business processes
- Supports management in overall objectives
- Discuss project status and highlight issues that may impact the project
Confidential
Project Analyst
Responsibilities:
- Maintain compliance with the Project Management Office (PMO) and client processes and procedures
- Work with management to streamline processes related to collection of project data
- Interact and communicate with PMO and project teams on project analysis/research issues; and respond to requests for various information and statistical reports
- Integrate information from Project team and Project Manager into a presentation to present to appropriate internal and external clients
- Develop, initiate, maintain, and revise policies and procedures for the general operation of the PMO and its related activities to ensure uniform service delivery
- Maintain processes to ensure project management documentation, reports and plans are relevant, accurate and complete
- Leads cross - functional teams focused on the delivery of projects
- Responsible for the overall planning, organizing, directing, controlling and delivery of all projects prioritized in alignment with the client's expectations and business needs
- Ensures the ongoing process/system capability associated with projects and manages any changes required to meet or exceed the expectations established in project designs
Confidential
Coordinator, Global Health Programs and Technology Management
Responsibilities:
- Liaison between volunteers and site contacts
- Match volunteers with appropriate medical missions and created detailed calendars for pre and post mission follow-ups
- Identified marketing initiatives through volunteer research; develop targeting and segmentation plans
- Created program manuals and supporting documents necessary for volunteer/team member participation and documentation
- Captured detailed meeting minutes
- Created, tracked, and evaluated internal metrics and management reporting to identify advertising performance
- Lead team in launch of new social media channels, including various forms of customer identification
- Managed the maintenance and operation of approximately 17 in office networks
- Supervised in-house and outside agency staff developing logos, web site, direct mail and email acquisition marketing; Managed volunteer website
- Trained new hires on office equipment and company software
