Project Manager Resume

SUMMARY

Project Management & Technical Training Professional with over 10 years’ experience in healthcare and defense industries.
10 years corporate training experience. Also, have 8 years managerial and 9 years of technical support experience.
Able to train individuals and groups on various customized and Microsoft Applications as well as provide technical support for the software.
Excellent leadership, project management, organizational, and communication skills.

TECHNICAL SKILLS

Software: Microsoft Office (Outlook, Excel, PowerPoint, Word, Project, Front Page, Access) ~ VPN ~ Internet Explorer ~ Microsoft Exchange ~ Google Chrome ~ Centura ~ Citrix ~ Novell ~ Adobe Acrobat 10 ~ WAN ~ Visual Basic ~ Vantive ~ WebEx~ People Soft ~ Banner ~ WebFOCUS ~ Adobe Product (Captivate, Presenter, Professional, Flash) ~ Microsoft SharePoint

Hardware: PC ~ MAC

Operating Systems: Windows 95 ~ NT ~ 2000 ~ XP ~ 8~ 10

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

Worked with staff to ensure that online training goals were accomplished and helped facilitate successful online meetings.
Accurately processed all training records after conferences and tracked participation of various training initiatives.
Maintained and edited meetings website, ensuring content was up to date.
Assisted with training new and current staff on new technology, accelerating onboarding process and improving proficiency.

Confidential

Online Training Coordinator

Responsibilities:

Increased class enrollment over 50% through preparation and distribution of marketing flyers.
Worked with the West Region training team as LMS Scorecard Administrator to improve training metrics.
Tracked and monitored training and trends to make valid recommendations to improve the organization
Leveraging business relationships to decrease costs.

Confidential

Instructional Designer

Responsibilities:

Developed web - based, instructor-led and combination training materials (Adobe Captivate, Professional, Flash). Provided project management services for assigned training development projects. Assisted various team members with training design and implementation.
Developed customized training materials (all skill levels) and quick reference guides for users to address needs of the client.
Worked closely with subject matter experts to ensure the accuracy of training content.

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