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Project Manager Resume

SUMMARY

  • Project Management & Technical Training Professional with over 10 years’ experience in healthcare and defense industries.
  • 10 years corporate training experience. Also, have 8 years managerial and 9 years of technical support experience.
  • Able to train individuals and groups on various customized and Microsoft Applications as well as provide technical support for the software.
  • Excellent leadership, project management, organizational, and communication skills.

TECHNICAL SKILLS

Software: Microsoft Office (Outlook, Excel, PowerPoint, Word, Project, Front Page, Access) ~ VPN ~ Internet Explorer ~ Microsoft Exchange ~ Google Chrome ~ Centura ~ Citrix ~ Novell ~ Adobe Acrobat 10 ~ WAN ~ Visual Basic ~ Vantive ~ WebEx~ People Soft ~ Banner ~ WebFOCUS ~ Adobe Product (Captivate, Presenter, Professional, Flash) ~ Microsoft SharePoint

Hardware: PC ~ MAC

Operating Systems: Windows 95 ~ NT ~ 2000 ~ XP ~ 8~ 10

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

  • Worked with staff to ensure that online training goals were accomplished and helped facilitate successful online meetings.
  • Accurately processed all training records after conferences and tracked participation of various training initiatives.
  • Maintained and edited meetings website, ensuring content was up to date.
  • Assisted with training new and current staff on new technology, accelerating onboarding process and improving proficiency.

Confidential

Online Training Coordinator

Responsibilities:

  • Increased class enrollment over 50% through preparation and distribution of marketing flyers.
  • Worked with the West Region training team as LMS Scorecard Administrator to improve training metrics.
  • Tracked and monitored training and trends to make valid recommendations to improve the organization
  • Leveraging business relationships to decrease costs.

Confidential

Instructional Designer

Responsibilities:

  • Developed web - based, instructor-led and combination training materials (Adobe Captivate, Professional, Flash). Provided project management services for assigned training development projects. Assisted various team members with training design and implementation.
  • Developed customized training materials (all skill levels) and quick reference guides for users to address needs of the client.
  • Worked closely with subject matter experts to ensure the accuracy of training content.

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