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Project Manager Resume

SUMMARY

  • International and domestic experience in project management, business and technical requirements development and management, technical team management, solution architecture, quality assurance, delivery, testing, budget and resource management, contract analysis and management, and training.
  • Projects included conversion of major billing system platforms, delivery of a major telecom OSS Network Operations Center (NOC), NetCracker platforms, multiple installations of Service Delivery Platforms (SDP), security systems, Exchange migration, and inventory systems.
  • Also experienced in customer interface at all management and technical levels and proposal preparation and presentation.
  • Technical experience in telecom OSS/BSS, SDP, data center design, Exchange, Microsoft Office, and consultant to a major telecom provider.

AREAS OF EXPERTISE

  • Project Management
  • System Implementation
  • Requirements Management
  • Solution Architecture
  • Product Presentation & Delivery
  • Service Delivery & Management
  • Software Quality & Testing
  • Available for 100% travel

TECHNICAL SKILLS

  • Agile development
  • Pre - Sales Support
  • RFP & Proposal Preparation
  • Contract Management
  • Product Documentation & Training Delivery
  • Vendor & Technical Team Management
  • Risk Management
  • Defect Tracking
  • Customer Relations
  • Budget Management
  • Telecom OSS & BSS systems
  • NetCracker platforms
  • Microsoft Office deployment
  • MS Office, Project, SharePoint & Visio

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

  • Manage and track Integrated Project Plan
  • Perform daily review and update of Integrated Project Plan with technical team
  • Manage 15 project workstreams for centralized planning
  • Maintain project SharePoint site for team collaboration, document management, RAID item log, and dashboard reports
  • Manage daily director-, manager-, and team-level meetings
  • Communicate project status and escalate issues to senior-level management
  • Assist with managing mock conversion testing events
  • Maintain Short Interval Schedule project plan to track minute-by-minute tasks to be used during Production Subscriber Conversions
  • Maintain project SOW and monthly billable deliverables

Confidential

Project Manager

Responsibilities:

  • Technical requirements development
  • Managing design development, presentation, and approval
  • Project resource and budget management of 50+ resources
  • Managed and coordinated project plan with customer
  • Customer interaction, dispute resolution, and communication
  • Manage solution delivery, testing, and acceptance
  • Member of PMO team managing subscriber conversion project
  • Utilized Agile Software Management and Rally for planning and managing development and delivery
  • Geographic areas: US and Europe

Confidential

Project Manager

Responsibilities:

  • Contractor with The State of Texas, DFPS
  • Responsible for multiple projects to include upgrade of 11,000 state-wide employees to Office 2010, Windows 7 upgrade, 2000-user eFax system, and SharePoint migration
  • Manage IT delivery teams and coordinate training delivery and resources
  • Coordinate training delivery and resources
  • Manage testing of all non-Office applications on Office 2010 testing platforms
  • Manage identification and resolution of issues

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