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Sr. Program/project Manager Consultant Resume

West Chester, PA

SUMMARY:

  • Senior IT program & project management, scrum master professional with 8+ years’ experience in global projects across multiple domains including property and casualty, life insurance, banking & financial services, Retirement & Employee Benefits.
  • Specializes in full life cycle SDLC, Agile, Waterfall implementations.
  • Also experienced in project planning, delivery & portfolio management, strategy & budget planning, vendor relationships, change management, training and consulting services in Confidential 500 companies with multi million project budgets.
  • PMP, CSM and CSPO certified project manager with over 8+ years of working experience in all aspects of project management.
  • Oversee multiple projects across all phases of development
  • Work as part of an interdisciplinary team to achieve project milestones
  • Develop status reports, cost estimates and resource plans
  • Supported development and software quality assurance to ensure optimal progress and product stability for end customers
  • Work with Change Management and Transition teams to ensure team follows best change management processes
  • Work with Cross functional IT teams and Business to gain consensus agreement to meet customer needs
  • Work with geographically dispersed teams members and align their efforts towards a common goal
  • Extensively worked with people on business as well as technical sides. Comfortable in communicating with cross functional teams
  • Managed multiple Scrum teams and protected DEV team from outside distractions, impediments / Team conflicts, and maintain team focus on product backlog to complete sprints on time.
  • Championed and managed weekly backlog grooming sessions with the team, ensuring work items are estimated, ready - for-work and maintained
  • Improved team productivity by improving software development practices/processes within managed Scrum Teams and across the organization
  • With the assistance of the Agile Coach, provided proactive coaching to the team and recommends continuous improvement of processes to optimize team productivity
  • PPM, Jira, Rally, PlanView, MS Project, MS Excel etc. tools used for Project/Program/Scrum tracking
  • Program / Project / Product Management (PMBOK)
  • Mobile Platform Monitoring & Testing
  • Agile / Waterfall Methodologies / SAFe
  • Scrum / Kanban
  • Strong Analytical, Problem Identification & Resolution
  • Database Management / Data Warehouse / Data Lake / Data Analytics
  • Software Development Life Cycle (SDLC) / SaaS / PaaS
  • Resource / Staff Management
  • Data Center Migrations / Operations
  • Leadership, Coaching & Team Building
  • Operational Management
  • Audit Management & Remediation
  • Continuous Delivery and Deployment
  • WEB Apps, OLTP, Data Warehouse & Big data
  • Platform Management / System Integration
  • IT Governance and Audit
  • Vendor Management / Financial Services / Procurement / HR Services
  • Budget Forecasting/Planning & Scope Management
  • Design & Architecture
  • Operational Readiness / Efficiencies
  • Risk Management / Assessment & Mitigation
  • Change Management
  • Healthcare / Life Sciences

TECHNICAL SKILLS:

Project Office Tools: CA PPM, MS Office, MS Visio, MS Project, Jira, Rally, KPIs, Asana, MS Excel

Languages: PL/SQL, SQL, C, PERL, JAVA, Shell Scripting, HTML, XML

Databases: Oracle, Oracle Application, SAS, MS SQL Server, Mongo, Cassandra

Big Data: Hadoop, EMR, and Redshift, Cloudera Manager, Hive, Kafka, Sqoop, Yarn

Tools: & Applications DevOps, UiPath, GitHub, ETL, SOAP, PeopleSoft, ERP Systems (Finance / HR / HCM), SAP Web Services, SSIS, SSRA, Golden Gate, Confluence, DATA Warehouse, Database Marketing, Chef, AWS, Elastic Beanstalk, Jenkins, Confluence, Work front, CMDB, ITIL, ITSM, ServiceNow, Service First, SharePoint, Network Security

Operating Systems: AIX, Solaris, HP-UX, MS Windows, Linux

PROFESSIONAL EXPERIENCE:

Confidential, West Chester, PA

Sr. Program/Project Manager Consultant

Responsibilities:

  • Led the program Confidential (Strategic Workforce initiative for Task Manager) to migrate Oracle IPM to Task Manager on moving the images from unsupported system into the strategic imaging and workflow system (Task Manager/power images) which will reduce licensing costs by 40% to Confidential
  • Led the Program to create Data Foundation (Lake) to reduce cost, improve speed and reduce manual efforts in reporting and to bring data from various business units to centralized place to allow business to improve customer experience, create innovative products, enable actionable business reporting and Analytics and Operational efficiencies. This will benefit company on average 15M/year in next 5 years
  • Led the project to upgrade Confidential ’s Governance RSA Archer Application on Cloud Platform from current version 6.2 to 6.4 to increase efficiency in documenting, assessing, monitoring and reporting risk and strengthen Risk Optimization capabilities
  • Led the project to upgrade Confidential ’s SAP Business Objects Platform to support many critical Business applications which support revenue generating business processing by using industry best practices based on PMBOK. This allows integration of newer data technologies, modernized functionality and vendor support level and saves 30% maintenance costs

Confidential, Wilmington, DE

Assistant VP / Sr. Technical Project Lead

Responsibilities:

  • Slashed administration costs 25% by negotiating vendor pricing and fees and contract relationships and collaborate with cross functional teams and customers while ensuring the continuation and enhancements of services.
  • Build credibility, establish rapport and maintain communications with stakeholders at multiple levels, including those external to the organization.
  • Slashed management costs by 30% by achieved quality of information and service delivery by working with team members and professionally developed collateral and publications.
  • Saved 25% of operational costs by increasing problem detection speed and created deploy tactical fixes by leading teams and applications to identify application errors (by debugging) and failed customer interactions more quickly.
  • Responsible and accountable for the coordinated management of multiple related projects directed toward business and other organizational objectives.
  • Worked on Project Performance reports (KPIs) and managed communication with clients and stakeholders and build meaningful relationships with key stakeholders using MS Project, Audit tools including Risk, Issues and actions, Metrics and Plainview
  • Reduced Oracle maintenance costs by 25% by moving applications from Oracle data warehouse to Hadoop / Mongo data warehouse.

Confidential

Sr. Technical Project Manager /Scrum Master

Responsibilities:

  • Decreased 20% of AIX maintenance / support costs by decommissioning obsolete hardware and migrated from AIX to Linux.
  • As part of company’s SAS implementation initiative, led the Dev team on Analyzing and reviewing business processes, prepared functional specs and designed specifications, provided functional requirements for SAS Development.
  • As part of Global Audit and Compliance initiative, led the project to create and maintain IT Inventory Library (ITIL) and Configuration Management Database (CMDB) to better manage organization’s IT Service Management (ITSM) in Service First and ServiceNow to meet Sarbanes-Oxley Act.
  • Spearheaded project to migrate current SAN from EMC Vmax storage to All Flash and IBM XIV to meet current OLTP and Data Warehouse requirements respectively including capacity and increase throughput.
  • Led the Data Center migration project of about 100 application, web, and database servers with Data Migration Specialist, Application, and Support teams.
  • Decreased current security vulnerabilities on application authentications leading project to upgrade customer face WEB Application Access Authentication supported version of RSA to support adaptive authentication and OLTP for website.
  • Planned, directed, and coordinated multiple customer faced Web / Mobile application software projects ensure quality goals of projects (based on Lean six sigma principles) including User admin training on Applications were accomplished within prescribed time and funding parameters.
  • Performed data migration from on premises environments into AWS cloud for internal applications running on Oracle, lessening Oracle licenses costs and staying current with technology.
  • Managed execution of strategic initiatives that remedied security vulnerabilities across Oracle, Hadoop, and Mongo database environments in conjunction with global security group and various operations teams.
  • Partnered with enterprise architecture team in defining technology roadmap and architecture assessments and building robust environments, improving application throughput for increasing organization’s requirements and remaining current with software versions and hardware refresh.
  • As part of the global initiation, Led the project migrate data from PeopleSoft HR to SAP to create central repository for Barclays international.
  • Led project to upgrade 29 Oracle databases in 135 environments within 16 months from 10g to 11g, meeting company’s current capacity to accommodating more clients and overcoming danger of being on unsupported versions.
  • Led the project to implement Imperva Security software to monitor Database and Application servers including Oracle, Hadoop and Mongo to enhance Data security (with firewall and SSL certificates) to regulatory requirements.
  • Led hardware upgrade for database servers which hosting WEB backend database, maximizing hardware capacity, and allowing business to add more clients in next 5 years.
  • Managed multiple Scrum teams and protected DEV team from outside distractions, impediments / Team conflicts, and maintain team focus on product backlog to complete sprints on time.
  • Direct all aspects of the SDLC to include defining requirements, developing charters, project plans, and timelines, resource planning, budget management, conflict resolution, and resource to task management.
  • Championed and managed weekly backlog grooming sessions with the team, ensuring work items are estimated, ready-for-work and maintained
  • Improved team productivity by improving software development practices/processes within managed Scrum Teams and across the organization
  • With the assistance of the Agile Coach, provided proactive coaching to the team and recommends continuous improvement of processes to optimize team productivity

Confidential, West Chester, PA

Technical Lead

Responsibilities:

  • Established collaboration and communication channels with cross-functional teams that include Application Development, Other County Departments, vendors, and cross-functional management for quick issue resolutions.
  • Improved issue resolution rate by 25% on a daily basis.
  • Played primary role in brand-new Data warehouse database design and enhancement.
  • Worked on system requirements and database migrations. Partnered with Application owners and developers on PeopleSoft application (HCM and Finance) upgrade process. Worked on Database migration using 10g Data pump with Transportable Tablespaces.

Confidential

Database Manager

Responsibilities:

  • Worked with system administrators on build, configure and install servers for Oracle 10G RAC.
  • Migrated 9i RAC databases to Oracle 10G.
  • Worked on Database and Application tuning for Corporate Applications using Oracle GRID Control.
  • Configured EMC SAN for Oracle 10G RAC systems including configuring switches.
  • Worked with Application developers on SQL issues.

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