Customer Service Resume

SUMMARY

Enthusiastic highly motivated bilingual (Spanish) Technical Support Technician with solid hardware and software troubleshooting experience.
Possess excellent organizational, communication and problem solving skills.
A team player with the ability to work well independently, strengths also include the ability to manage time wisely and efficiently and to work well under pressure.

PROFESSIONAL EXPERIENCE

Confidential

Customer Service

Responsibilities:

Confidential

IT Specialist

Responsibilities:

Confidential

Systems Support

Responsibilities:

Confidential

Report Developer

Responsibilities:

Intranet Research for products sold via e-commerce by downloading reports from the companies database and screened the results into different spreadsheets, added new customers and new products with HTML codes, as well as sending bit images via E-mail to Design and Marketing department for evaluation
Research Products via Internet and produced a Description of these to add to the inventory Website with Downloaded Bit Images Files and saving the research on the network for the Design department