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It Program/project Manager Resume

SUMMARY

  • Senior IT professional with extensive international experience in Pharmaceuticals, Biotechnology, Consumer, Agro - Chemicals, Chemical, Insurance and Financial businesses.
  • Well rounded expertise in Global and regional IT Management, Shared Services, Program Portfolio management, PMO and project management for systems implementations, infrastructure and Cyber Security projects for several industries.
  • A dynamic and passionate leader that operates with the highest level of integrity and work ethics.
  • Bilingual English-Spanish and basic knowledge of Portuguese language. Below some areas of IT expertise to highlight
  • Strategy, Governance and Relationship with business management
  • Finance, Budget, Shared Services & Administration
  • PMO, Project Management, Portfolio management, tools and processes.
  • PMO and PM for companies acquisition integration
  • SDLC, Waterfall, Agile methodologies
  • PMO lead for implementation of several business solutions (ERP JD Edwards, CRM, Sales Force Automation)
  • PMO lead for Data Center consolidation strategy and implementation
  • PMO and PM for Home and Auto insurance system implementation
  • Vendor Management VMO
  • PMO/PM for Cyber Security, IT compliance including SOX controls. SSAE16 and internal security controls for Insurance, Pharmaceutical and Financial institutions
  • PMO for Compliance, PCI/SOX for pharmaceutical industry and Insurance
  • Program manager for Data Center Co-lo Built Out, Application migrations and decommission processes
  • PM for SaaS implementation for Home Auto Insurance customer facing self-service for customers across Latin American countries.
  • International experience: The Americas, Spain, UK

PROFESSIONAL EXPERIENCE

Confidential

IT Program/Project Manager

Responsibilities:

  • Manage the program through the lifecycle, dotted line relationship with the business owner of the program
  • Manage a team of IT, Business Analysts, Business application owners to execute portfolio assigned including It infrastructure, Cyber Security and business applications
  • Ensure projects are being managed and delivered within scope, schedule and budget in compliance with company guidelines, processes and procedures
  • Work closely with the Global ePMO to follow best practices and processes
  • Manage risk and issues. mitigation and actions until closing
  • Manage resources in PlanView and work with Resource managers to secure resources needed for portfolio assigned
  • Stage gates reviews, readiness reviews to comply with company process
  • Manage communications progress with IT Leadership Team, business leadership, and stakeholders, conduct project status reviews and project reports
  • Manage vendor management process, order requirements, POs, Invoices
  • Manage project finances, forecasting and ensure project is on budget, invoices, accruals
  • PM tools including PlanView, Coupa, Docusign

Confidential

AVP IT Administration

Responsibilities:

  • Implemented policy and procedure for auditing assessment preparation to reduce number of findings to 0.
  • Implemented global Vendor management process across Latin America countries
  • Improved process for the VMO to reduce number of contracts more than 50%, reduction of invoices and payment process related.
  • IT program portfolio management Latin America
  • Managed operating budget approvals, financial management and improvement in accrual and forecasting process for a budget of 64 million across Latin America
  • Managed and executed QA process for integration of new company acquired in Brazil for several systems and data migration including SIT, UAT and E2E phases of testing.
  • Clarity and MS Project Server Administration for Latin America region programs projects including resource management and time management for global and regional providers
  • Responsible for IT administration, Cyber Security, vendor management and IT finance areas.

IT Program Manager

Confidential

Responsibilities:

  • Program Portfolio management for Regional Systems and company acquisition integration
  • PMO/PM for rolled out Exigen HNW Auto and Home system in Brazil
  • PMO/PM for rolled out of Auto insurance system solution for Ecuador
  • PMO/PM for Integration with acquired company in Mexico
  • Managed external vendors and providers of solutions and services for projects
  • Managed and executed QA process for Exigen implementation and data migration including SIT, UAT and E2E phases of testing
  • Managed and executed SaaS solution for Home Auto Insurance customer facing self-service for customers across Latin American countries
  • Clarity Administration for Global and regional programs and projects including resource management and time management for global providers

Confidential

IT Program / Project Delivery Manager

Responsibilities:

  • PMO/PM for rolled out Exigen HNW Auto and Home system in Brazil
  • Executed role as PMO/PM working with Vendor, internal company matrix organization and overseas resources
  • Maintained project records and managed communications of project status
  • Executed Agile methodology for system implementation
  • Managed and executed QA process for Exigen implementation and data migration including SIT, UAT and E2E phases of testing.
  • Clarity Administration for Global and regional programs and projects including resource management and timesheets for global and regional providers

Confidential

IT Program Portfolio Director

Responsibilities:

  • Saved $4.6 million annually, consolidating eight data centers across North America, Canada, Puerto Rico into two regional data centers. Team members 48+. 4 project managers reporting directly to me.
  • Implemented Global Shared Services Efficiency Programs generating savings $15+ million in 3 years through new infrastructure projects globally.
  • Directed and executed Global Data Center Consolidation program
  • Awarded for Data Center Consolidation Program achievement by the VP of Global Shared Services in Sept. 2009

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