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Project Manager/business Analyst Resume

Rosemont, IL

SUMMARY

  • IT Professional with 11 years of experience, which includes 10 years as a Business Analyst and 3 years as a Project Manager.
  • Experience on Project Scope Management, Project Time Management, Project Cost Management, Project Communication Management, and Project Stakeholder Management.
  • Gathered requirements from business to create documents and present to technical teams.
  • Accounts Receivable: Worked on cash application process, monitored feba lockbox, MICR match, Netting process, AR ACH process, and worked on cash application workflow. Worked with FI - SD teams. OTC Cycle: Create Sales Order, Post Goods Invoice, and Billing Documents.
  • Reporting: Configured and taught users on how to track funds in BI and ECC reports.
  • ERP SAP R/3 (ECC 6.0), SAP BW, BeX, Webi, SD, FI, Salesforce, PeopleSoft, SAP HANA
  • Tools MS Word, Excel, Visio, HPQC, SharePoint, Solution Manager BMC Remedy, SQL
  • Operating Systems Windows 2000 / 2003
  • Methodologies Agile and Waterfall

PROFESSIONAL EXPERIENCE

Confidential, Rosemont, IL

Project Manager/Business Analyst

Responsibilities:

  • Lead SAP FI team on a project for implementation of Beverage Tax in Cook County IL, Oakland CA, Berkeley CA, Albany CA and San Francisco CA. Gathered requirements and created documentation for beverage tax.
  • Set up process flow for Confidential on credit card transactions to flow through new bank account (BOA). Trained business users on how to reconcile the credit card transactions.
  • Worked with SME on creation of multiple FI and OTC related reports which data extracted from SAP HANA.
  • Worked with Project Managers, SME, and End users on training material for daily functionality. Created job aids and conducted multiple training sessions for all 31 plants in California and Nevada.
  • Lead a team of Business Analyst on bringing the ticket count from 325 after Chicago deployment to 78 and kept it manageable after California and Nevada go live.

Confidential - Mason, MI

Project Manager/Business Analyst

Responsibilities:

  • Lead OTC project on creation of SFI certification on Invoices and Order acknowledgments for all paper and foam products. Made sure all sales organization (USA, Canada, Brazil, UK, and Mexico) were in compliance of environmental free products. This increased market exposure to new by 98% in the first 6 months.
  • Lead OTC project on Material Specification for shipping products in UK, Brazil, and Mexico. Gathered requirements in BRD format and configured custom t-code (zprod spec), made sure specification of material was in the appropriate language according to sales organization, Brazil - Portuguese, Mexico - Spanish, and UK - English.
  • Lead BI and MDM teams on creation of new report to view Sales Representatives tied to Region District Territory. This report helped the Master Data Management team view which Sales Rep is responsible for what Territory.
  • Lead BI and FSCM team on creation of new report on Over Aged Dependents. This assisted the HR team to remove dependents from coverage in a timely manner, this saved Confidential $2 million dollars in the first 7 months by removing ineligible dependents incurring claims and premium payment fees.

Confidential - Houston, TX

Project Manager/Business Analyst

Responsibilities:

  • Gathered requirements and tested Functional Acceptance Testing (FAT) and User Acceptance Testing (UAT) for the netting project invoice - credit and configured a new document type. This helped clear 55,000 lines of clutter from customer accounts.
  • Lead a BI and FI/OTC team on creation of new report for management to view how much each Collection Analyst collected on a daily basis, monthly basis, and yearly basis. Management was able to see the report from header level and line item level.
  • Lead a project on automation of Disputes with OTC team through Salesforce - gathered requirements and conducted Functional Acceptance Testing (FAT) and User Acceptance Testing (UAT). Disputes automation rate is at 92%

Confidential

Business Analyst

Responsibilities:

  • Examined test scripts given by SAP America (implementing partner)
  • Discussed cutover activities with Management, team leads and cutover team.
  • Monitored end to end project work through Go Live.

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