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Project Manager Resume

PROFILE SUMMARY:

  • A dynamic experienced professional with 17.02 years in SAP in Project Management and Delivery Management in ASAP and Agile Methodology
  • Onsite experience with clients in North America, Europe and Asia Pacific
  • Experience in managing large and complex projects.
  • Experience in:
  • 8 New implementation projects,
  • 5 Support projects.
  • Core skill in SAP as ABAP professional then moved on to SAP Project Management.
  • Very strong in Offshore/Onsite delivery model .
  • High integrity & energetic leader with proven ability of product development to deliver quality, timely and cost effective services to clients / customers
  • Performed the roles of Project Manager, Service Delivery Manager, Development Manager, Technical Consultant, Scrum Master and Onsite Project Coordinator
  • Project Management: Project execution and monitoring, Status reporting and escalation management
  • Build and maintain Project Plan, Risk and Issues management, Project Charter, Resource Planning
  • Sound experience in managing End - to-End Project implementation (Time & Material and Fixed Priced)
  • Have good hands-on primarily with Project Scheduling tool
  • Manage, mentor and monitor Technical and Functional teams on daily operation basis
  • Conduct daily / weekly meetings with Project stakeholders to keep Project deliverables on track
  • Responsible for timely project deliverables with quality and defined cost
  • Coach the project team including the off-shore consultant
  • Client relations management
  • Management of team’s performance
  • Have managed delivery of a large project with End to End responsibility with team size of 50-60
  • Strong in implementing SDLC, methodologies, tools and estimation techniques
  • Communication and presentation to the client on regular basis
  • Very good people leader, ability to mentor & build teams, provide direction to the team
  • Experience in Project management for SAP Implementation projects, Support projects, Roll-out projects using ASAP and Agile methodology.
  • Steered the implementation of quality initiatives such as pear review, senior developer review, quality review overall and above the coding standards that instilled basic quality philosophies of doing things right the first time, resulting in an 90% reduction in company rework cost
  • Faced and overcame key challenges like cost of the project, on-boarding suitable resource, Infrastructure set up, managing large team.

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Environment: SAP HR, ABAP, Basis and Java, SAP EP, Fiori/UI5, BW/BI and Mobile Apps

Responsibilities:

  • Playing a role of project manager.
  • Preparing Project Charter and Project Plan
  • Skill identification, staffing, resource deployment.
  • Risk identification and mitigation plan
  • Adherence to SLA and strive to achieve maximum SLA
  • Adherence to ITIL process and methodologies
  • New Requirement analysis and its project planning, estimation and execution.
  • Incident and Change analysis, assignment, tracking and reporting to client DGM level.
  • Team management and Maintaining Client relations
  • Synchronizing and coordinating the activities of Functional, Technical and Basis team

Confidential

Application Project Manager

Environment: SAP CRM, SAP BI/BO, Major SAP Modules and other Non-SAP applications

Responsibilities:

  • Playing a role of (SAP and Non-SAP) application project manager.
  • Skill identification, staffing, resource deployment.
  • Played a vital role in transition phase.
  • Risk identification and mitigation plan
  • Adherence to SLA and strive to achieve maximum SLA
  • Adherence to ITIL process and methodologies
  • New Requirement analysis and its project planning, estimation and execution.
  • Incident and Change analysis, assignment, tracking and reporting to client CIO level.
  • Team management and Maintaining Client relations
  • Synchronizing and coordinating the activities of Functional, Technical and Basis team
  • Planning and striving to get permanent resolution for long time client’s pain points

Confidential

Project Manager

Environment: SAP CRM, SD, MM, FICO, WMS, SAP ABAP, Webmethod, Sharepoint and Fusion

Responsibilities:

  • Playing a role of project manager.
  • Requirement gathering, analyzing, estimation.
  • Managing the team of functional, technical and Basis
  • Interacting with client on regular basis regarding requirement issues.
  • Designing technical solutions around ABAP.

Confidential

Scrum Master and Project Manager

Environment: Standard ABAP, IS-Utility, Gateway and UI5

Responsibilities:

  • Preparing the project plan with respect to timelines and budget including Blueprint, Realization, Go-Live and post Go-Live support phases.
  • Preparing the project governance plan.
  • Defining quality measures and ensuring they are adhered by project team.
  • Managing project revenues, client expectations/escalations, risk management and project infrastructure set-up
  • Helping offshore teams in prioritizing the project deliveries/team ramp up and ramp down plans
  • Interacting with the onshore core team and checking the daily status of deliverables, issues/resolutions, communication or system related issues
  • Synchronizing and coordinating the activities of Functional, Technical and Basis team.
  • Assigning tasks to offshore functional and technical leads and review of deliverables, issues raised by offshore and onshore teams and resolutions provided by the functional, technical, basis and/or client team and their progress and review
  • Monitoring the development status to ensure that the deliveries meet their timelines

Confidential

Project Manager

Environment: SAP SD, FICO, MM, HR, ABAP, CRM, HR-ABAP, Data Conversion, WinShuttle, GuiXT, BODS, Sharepoint and Workflow

Responsibilities:

  • Managed project revenues, client expectations/escalations, risk management and project infrastructure set-up
  • Helped offshore teams in prioritizing the project deliveries/team ramp up and ramp down plans
  • Interacted with the onshore core team and checked the daily status of deliverables, issues/resolutions, communication or system related issues
  • Assigned tasks to offshore functional and technical leads on review of deliverables, issues raised by offshore and onshore teams and resolutions provided by the functional, technical, basis and/or client team and their progress and review
  • Monitored the development status to ensure that the deliveries meet their timelines
  • Designing technical solutions around CRM technical and ABAP
  • Reviewed critical and complex deliverables (technical)

Confidential, Texas

Service Delivery Manager (SDM)

Software: SAP IS-Retail, Webdynpro, BI, .Net/C#, XI (PI), Solution Manager

Responsibilities:

  • Interacted with the onshore core team and checked the daily status of deliverables, issues/resolutions, communication or system related issues
  • Reviewed and presented the daily status to the onsite core team and briefed project team on deliverables
  • It was a support project for IS-Retail industry.
  • Call with offshore core team on daily status (deliverables, issues/resolutions, communication or system related issues).
  • Task assignment to onsite developers, providing resolutions for issues raised by offshore and onshore teams
  • Estimate or review for development objects.
  • Handling the tickets raised by the client and resolving them as per laid down SLA.
  • Designing technical path and perform development and testing.
  • Helping team in Investigating and performing the root cause analysis for any technical, functional or/and system/Basis related issues
  • Review critical and complex deliverables (technical, functional and Basis)
  • Meeting with ‘Change Control Board’ to understand and review the change requests.

Confidential, Michigan

Onsite Project Manager

Responsibilities:

  • Defined and implemented various development processes, communication set up between onsite and offshore team.
  • Interacted with the onshore core team and checked the daily status of deliverables, issues/resolutions, communication or system related issues
  • Gathered and analyzed the requirements from client.
  • Assigned tasks to offshore technical leads on review of deliverables, issues raised by offshore and onshore teams and resolutions provided by the functional, technical, basis and/or client team and their progress and review
  • Monitored the development status, ensuring the deliveries meet their timelines
  • Reviewed critical and complex deliverables (technical)

Confidential, Ohio

Onsite Project Coordinator/Manager

Software: SAP IS-Retail, ABAP, Webdynpro, BI, .PI, DataStage, TIBCO, Sharepoint

Responsibilities:

  • Handled all the offshore development work involving various technologies like SAP - IS Retail, ABAP, Web Dynpro, TIBCO, SAP XI,
  • Hands on with User-Exits, Forms, ALV reporting, BDC, ALE/Idocs.
  • Reviewed the issue logs received from offshore and resolved the issue logs with the help of core onsite team members
  • Reviewed the technical specifications received from offshore and got the same approved for code development
  • Gathered and ensured the code deliveries are signed off by the client
  • Monitored and reported the status of offshore as well as onsite development work
  • Provided technical guidance to the team members whenever required

Confidential

Team Lead (Tech)

Software: SAP, Effort Estimation Tool

Responsibilities:

  • Performed requirement analysis and time estimation
  • Designed and provided technical solutions as per the requirements
  • Provided technical guidance to the team members whenever required

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