We provide IT Staff Augmentation Services!

Senior Program/project Manager Resume

SUMMARY

  • A seasoned IT professional with extensive experience of broad - based management in Systems Design and Development, Implementation, Project Management, Support, and Customer Relationship Development .

AREAS OF EXPERTISE

  • Managed global teams and projec ts
  • Concurrent projects/budgets
  • Excellent communication and team building skills
  • Proficient in Agile and Waterfall project management methodologies
  • Excellent customer relationships
  • Opportunity development

PROFESSIONAL EXPERIENCE

Senior Program/Project Manager

Confidential

Responsibilities:

  • A second SAP ECC instance is being created with multiple satellite applications being connected.
  • A second SAP BW instance is being created with only the historic data from the business unit being divested.
  • A second SAP CRM instance is being created with only customers and agents for the divested company, and with additional satellite applications.

Senior Program/Project Manager

Confidential

Responsibilities:

  • Digital Life which is the Confidential home security offering. Managing enhancements related to Van fulfillment, including returns and refunds.
  • Warehouse Management Systems (WMS) enhancement integration with store systems to reduce time and effort for project receiving in the Corporate Owned Retail (COR) stores.
  • Managing multiple Oracle and middleware (YODA) projects in conjunction with OPUS, the front-end POS application.

Senior Program/Project Manager

Confidential

Responsibilities:

  • Providing program level oversight to multiple clients and client engagements ranging from telecommunications, retail, and manufacturing industries.
  • Participated in several RFP responses including an SAP upgrade opportunity.
  • Managed company and client resources, budgets, timelines, scope, and deliverables.
  • Developed new business opportunities with new and existing clients.

Senior Technical Project Manager

Confidential

Responsibilities:

  • Responsible for managing the successful delivery; design, build, testing, and deployment of this new application.
  • Responsible for all deliverables, team resources, business interaction, and executive presentations.

SAP Practice Director

Confidential

Responsibilities:

  • Responsible for the successful delivery of the East coast SAP projects, with new or existing customers.
  • Was the Confidential executive sponsor on the East coast SAP projects
  • Was instrumental in the formation of the Confidential implementation methodology which was a combination of ASAP, Waterfall, and Agile.
  • Supporting the scoping, estimating and staffing of East coast SAP projects
  • Support the SAP off-shore team as an extension of the US-based SAP practice
  • Overall management of the SAP practice in the East & Central regions including resource management, pre-sales activities, consulting activities, managed support activities and industry solution development activities
  • Various industries, covering the Order to Cash, Procure to Pay, and Plan to Produce processes.
  • Modules: FI/CO, MM, PP, SD, WM, SM, SCM (APO), AFS, IS-Retail, BI, and HCM.
  • Coordinated key custom development ‘bolt ons’ such as revenue recognition and customer specific order entry front ends.

Sr. Program Manager

Confidential

Responsibilities:

  • Managing multiple implementations of the core modules of SAP’s ERP offering.
  • Various industries, covering the Order to Cash, Procure to Pay, and Plan to Produce processes.
  • Modules: FI/CO, MM, PP, SD, WM, SM, SCM (APO), AFS, IS-Retail, BI, and HCM.
  • Managed complex implementations involving SAP, and custom applications, (i.e. hand held device integration, revenue recognition, and legacy integration) from discovery, requirements, and design through testing, training, and go live.
  • Multiple team and budget responsibilities.
  • Continual client interaction to insure customer satisfaction.
  • Overall P & L responsibilities for each project.
  • Ensure all projects provided consistent deliverables.

Business Development/Account Manager

Confidential

Responsibilities:

  • Net new sales in the Southeast region.
  • Developed relationships with SAP counterparts in the region.
  • Quickly populated pipeline with viable prospects.
  • Sold additional modules and third party products to existing accounts.
  • Achieved annual plan in 9 months.
  • Used SalesForce CRM

Sr. Program Manager

Confidential

Responsibilities:

  • Review of potential software vendors, contract negotiations, and product implementation.
  • Conducted initial discovery sessions and coordinated vendor presentation/demonstrations.
  • Once SAP was selected by the steering committee, I negotiated contracts for software license, annual maintenance, and implementation.
  • Established standard PMO deliverables and methodologies that were consistent with the client expectations and ASAP methodology.
  • Responsibilities for this multi-division, multi-site project included timeline, budget, and personnel, as well as, coordinating the efforts of SAP business partner and Confidential staff utilizing the ASAP methodology.
  • Modules included: CS, FI/CO, MM, PP, SD, HCM, WM.
  • Staff mentoring and support.

Hire Now