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Underwriting Specialist Resume

SUMMARY

  • Manage EPIC software implementation for multiple distributed customers.
  • Own the implementation of Claims and Remittance application with install of Epic software.
  • Drive the requirements definition process. Develop the implementation model, conduct benchmarking and process analysis.
  • Develop detailed work plans, schedules, project estimates, resource plans and status reports, establish intermittent deadlines, and delegate tasks appropriately.
  • Oversee testing of all applications during install including certifying builds for deployment, developing and executing thorough and complete test plans
  • Identify, prioritize and troubleshoot project risks to ensure project milestones are met.
  • Specialize in managing and mitigating revenue - based risks for customers, including mediating between third party/proprietary vendors, communicating between executive leadership and project team.
  • Provide excellent customer service to clients and oversee training for revenue applications.
  • Maintain accountability for the overall success of the project from original conceptualization through final implementation

TECHNICAL SKILLS

Technical: Proficient with Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Visio, Microsoft OneNote, Basic C++, STATA, SAS, Tableau, Hospital Billing, Professional Billing, Claims, Epic Systems.

Languages: Advanced written and spoken Spanish, with emphasis on medical and business translations

PROFESSIONAL EXPERIENCE

Confidential

Underwriting Specialist

Responsibilities:

  • Assessed risks on behalf of the company for up to $1,000,000 in liability.
  • Worked on teams of 20-30 individuals generating upward of $110,000,000 in revenue annually.
  • Maintained relationships with agents while adhering to strict guidelines, and protected company assets.

Confidential

House Advisor and Desk Receptionist

Responsibilities:

  • Oversaw three Resident Advisors, and planned weekly agenda meetings for staff
  • Facilitated growth of the community through conflict resolution, and mentored residents and fellow staff through educational programming, while enforcing compliance of University policies.

Summer Conference Coordinator

Confidential

Responsibilities:

  • Organized, and directed operations of a 215 bed Creighton Housing unit for summer guests.
  • Managed and communicated effectively between university facilities, residence life, environmental services, front desk staff, and other coordinators
  • Maintained client relations and operated under a $50,000 budget

Confidential

Lead Bartender

Responsibilities:

  • Provided excellent customer service, responded to customers in a timely and benevolent manner
  • Worked under great time constraints and high volume with skilled cocktail services
  • Specialized in upselling services of bar and restaurant products

Confidential

Business Intern

Responsibilities:

  • Translated technical and business document from English to Spanish
  • Assisted in line work and inventory activities
  • Helped establish point of sales locations within the region

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