Underwriting Specialist Resume

SUMMARY

Manage EPIC software implementation for multiple distributed customers.
Own the implementation of Claims and Remittance application with install of Epic software.
Drive the requirements definition process. Develop the implementation model, conduct benchmarking and process analysis.
Develop detailed work plans, schedules, project estimates, resource plans and status reports, establish intermittent deadlines, and delegate tasks appropriately.
Oversee testing of all applications during install including certifying builds for deployment, developing and executing thorough and complete test plans
Identify, prioritize and troubleshoot project risks to ensure project milestones are met.
Specialize in managing and mitigating revenue - based risks for customers, including mediating between third party/proprietary vendors, communicating between executive leadership and project team.
Provide excellent customer service to clients and oversee training for revenue applications.
Maintain accountability for the overall success of the project from original conceptualization through final implementation

TECHNICAL SKILLS

Technical: Proficient with Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Visio, Microsoft OneNote, Basic C++, STATA, SAS, Tableau, Hospital Billing, Professional Billing, Claims, Epic Systems.

Languages: Advanced written and spoken Spanish, with emphasis on medical and business translations

PROFESSIONAL EXPERIENCE

Confidential

Underwriting Specialist

Responsibilities:

Assessed risks on behalf of the company for up to $1,000,000 in liability.
Worked on teams of 20-30 individuals generating upward of $110,000,000 in revenue annually.
Maintained relationships with agents while adhering to strict guidelines, and protected company assets.

Confidential

House Advisor and Desk Receptionist

Responsibilities:

Oversaw three Resident Advisors, and planned weekly agenda meetings for staff
Facilitated growth of the community through conflict resolution, and mentored residents and fellow staff through educational programming, while enforcing compliance of University policies.

Summer Conference Coordinator

Confidential

Responsibilities:

Organized, and directed operations of a 215 bed Creighton Housing unit for summer guests.
Managed and communicated effectively between university facilities, residence life, environmental services, front desk staff, and other coordinators
Maintained client relations and operated under a $50,000 budget

Confidential

Lead Bartender

Responsibilities:

Provided excellent customer service, responded to customers in a timely and benevolent manner
Worked under great time constraints and high volume with skilled cocktail services
Specialized in upselling services of bar and restaurant products

Confidential

Business Intern

Responsibilities:

Translated technical and business document from English to Spanish
Assisted in line work and inventory activities
Helped establish point of sales locations within the region

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