Senior Scrum Master and Lead IT Business Systems Analyst Resume

SUMMARY:

Defined expertise functioning on multiple IT projects simultaneously as a Business Systems Analyst, Scrum Master or Project Manager.
Subject matter expertise within Consumer Marketing systems, Point of Sale applications and Fuel systems in large corporate enterprise environments.
Consistently requested by IT and business leadership to spearhead complex and/or at - risk projects due to my successful track record coupled with my ability to work in fast-paced time critical environments with limited information.
Exceptional relationship and team building skills working collaboratively with internal teams, customer-facing stakeholders and vendors.

SKILLS:

PROFESSIONAL EXPERIENCE:

Senior Scrum Master and Lead IT Business Systems Analyst

Confidential

Responsibilities:

Working with Product Owners and teams to write user stories and develop acceptance criteria; leading backlog grooming and sprint planning.
Conducting detailed application and systems analysis to determine current state, define future state and write technical and functional requirements to bridge the gap.
Senior fuel systems analyst working with external vendors conducting application and hardware implementations across 120 sites comprised of over 1,000 fueling points.
First non-management team member responsible for leading the IT executive steering committee comprised of VP’s and Directors.

Consultant

Confidential

Responsibilities:

Developed a corporate strategic plan for manufacturing and supply chain operations.
Improved processes and provided recommendations for labor, hiring and onboarding for IT operations.
Provided talent acquisition support for a large project covering IT and Finance across the U.S. and Canada.

Territory Lead

Confidential, MI

Responsibilities:

Responsible for creating proposals, developing business requirements and creating SOW’s.
Grew a region from $2.8M in annual revenue to $27.2M in annual revenue in 2.5 years by leading sales teams, increasing customer service and enhancing service offerings.
Developed and managed budgets and P&L’s for multiple locations.
Managed a staff of 25.

Director

Confidential, MI

Responsibilities:

Developed technical and functional business requirements, created BRD’s and proposals.
Spearheaded new business sales and account management driving the organization to record revenue and gross margin achievement.
Managed a staff of 15.