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Senior Project Manager Resume

Herndon, VA

SUMMARY:

Highly accomplished technology and operations leader with extensive experience in strategic planning, solutions architecture, and directing complex, large - scale technical projects and teams. Able to achieve bottom-line results while formulating innovative technical and business solutions. Excellent interpersonal and communication skills, highly adept at diplomatically facilitating discussions and negotiations with stakeholders.

EXPERTISE IN:

  • Strategic Planning & Alignment
  • Process Analysis & Design
  • Client Service
  • Vendor Management
  • Product & Program Management
  • Change Management
  • Cross-Functional Teams
  • Application Security Design
  • Disaster Recovery Planning

TECHNICAL SKILLS:

Microsoft Project Microsoft Office Suite Microsoft Visio IBM Cognos TM1 Business Intelligence Microsoft SharePoint Remedy ServiceNow Capriza HTML Lotus Notes Microsoft SQL Server OnAir Gabriel FreeWheel RPM & MRM SalesForce Waterfall Agile Visual SourceSafe

PROFESSIONAL EXPERIENCE:

Confidential, Herndon, VA

Senior Project Manager

Responsibilities:

  • Provided project management expertise for project lifecycle from initiation to post-deployment support for internal, enterprise Finance systems.
  • Defined project strategy, project plans and milestones, and led all communications.
  • Collaborated with Finance and Consulting business services teams, IT, and external vendors.
  • Spearheaded phased implementation of IBM Cognos TM1 for P&L, Revenue Forecast, Balance Sheet, Workforce Planning, and Services Revenue.
  • Conducted C-level presentations for charter and budget approvals.
  • Negotiated vendor contracts for continued phased work. Rescued project by securing new vendor resources. Project budget of $900K.
  • Extended strategic roadmap for TM1 project through project backlog prioritization, risk assessment, and stakeholder, vendor, and budget management.
  • Defined project sprints to reduce time to implementation.
  • Documented business processes, created project metrics, defined system and UAT test cases, managed UAT, created documents, performed oversight, reviewed and approved vendor invoices.
  • Managed project for Consulting Services team to analyze, prioritize, and resolve Revenue and Utilization reporting pain points to increase transparency, reduce monthly dollar impact. Synthesized feedback from multiple groups, identified big picture and individual resolution strategies, and managed each pain point through mitigation or elimination.

Confidential, Silver Spring, MD

Global Technology & Operations (GT&O) Manager

Responsibilities:

  • Partnered with teams to assemble RFP resulting in vendor selection for replacement system impacting 3+billion dollars of revenue.
  • Contributed to the evaluation of 7 vendors and overall scoring. Worked with vendor to achieve over 40 customizations, define system configuration and data migration plan.
  • Finalized negotiations for pilot promo optimization contract with vendor, CTO, COO, EVPs achieving $63K contract cost savings.
  • Evaluated options for vendor ad sales buying/selling programmatic platforms. Produced measurable use cases, defining success.
  • Orchestrated effort to define role-based application security for replacement linear US ad sales, covering 10 business teams and 500+ users thus reducing service desk calls by 15%.
  • Introduced and oversaw user provisioning and access re processes to support SOX and internal audit controls which were met 100% of the time.
  • Managed migration of 10+ internal, legacy finance, sales, traffic Lotus Notes applications to SharePoint, including review of process and existing functionality, requirements, QA/UAT testing, and implementation. Met 100% success criteria, on-time and on-budget.
  • Decreased total number of Production Support tickets by 10% by establishing clear processes and implementing end user self-serve activities. Proven customer success through operational planning and organization.

IT Manager, Systems Development

Confidential

Responsibilities:

  • Directed team to analyze, define, capture, and validate business needs, translated into thorough and accurate requirements, design specifications, user stories, use cases, diagrams, workflows, and documents for affiliate sales and finance systems.
  • Conveyed requirements and specifications to development and infrastructure teams. Tested, led, and managed UAT.
  • Restored project timeline by taking leadership of data conversation track of affiliate sales and operations system migration. Re-evaluated tasks, coordinated efforts for 10 business analysts, developers, and testers.
  • Met 100% success criteria, on-time and on-budget, for entire affiliate headend encoder authorization move from vendor to internal authorization system.
  • Defined data formats, exchange rules, and SLAs for project’s technology efforts: hardware, software,, status reports, metrics.

Technical Project Manager/Consultant

Confidential

Responsibilities:

  • Managed integration of newly licensed and purchased sites into existing systems .
  • Installed Puzzlemaker on MS NT 4.0 servers.The Business Analyst is responsible for gathering business requirements for initiatives that support the strategic objectives of the Association as well as performing business process analysis and requirements gathering for the Association’s business operations and program delivery groups.
  • In this role, the Business Analyst will uncover client requirements and develop consensus among stakeholders using industry standard techniques, make recommendations for process and business flows, and document and manage requirements via the approved processes, templates, and tools throughout the software development life cycle.
  • The Business Analyst is responsible for gathering business requirements for initiatives that support the strategic objectives of the Association as well as performing business process analysis and requirements gathering for the Association’s business operations and program delivery groups.
  • In this role, the Business Analyst will uncover client requirements and develop consensus among stakeholders using industry standard techniques, make recommendations for process and business flows, and document and manage requirements via the approved processes, templates, and tools throughout the software development life cycle.

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