We provide IT Staff Augmentation Services!

Program Manager Resume

Atlanta, Ga

SUMMARY:

  • A Program Manager with 42 years of experience in the information technology industry as Programmer, System Analyst, Project Manager, Program Manager and Manager with a successful record of delivering excellent results to the employer and delivering value to their clients.
  • Expertise in the area of system integration, application development, system support, project/program management, and financial management.
  • Successfully managed several large and complex multi - year projects including international engagements with teams of up to 125 team members.

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA.

Program Manager

Responsibilities:

  • Responsible for providing one focal point for the client as well as the Confidential team.
  • Responsible for delivery of several hundreds of small /big development /enhancement projects by managing multiple projects managers and technical teams in a matrix environment.
  • Responsible for managing project delivery, customer interface, customer satisfaction, contract management and financial management including service level agreements.
  • Project sizes from several thousands to several million dollars.

Confidential, Mechanicsburg, PA.

Project Manager

Responsibilities:

  • Responsible for managing all phases of project lifecycle including customer satisfaction, contract management and financial management.
  • Projects types managed include new system development, system enhancement, system integration and system support.
  • Projects size of up $36M and team size exceeding 100 team members.

Confidential, Culpeper, VA.

Manager

Responsibilities:

  • Responsible for strategy, operating plans, project plans, budgeting, system enhancements, development and deployment,, and end-user support.
  • Managed a team for Office Automation Business Process Re-engineering project whose results were accepted and implemented.
  • Manager of Management Office responsible for company LAN/WAN, client/server strategy development, implementation and support, project management support to large projects, and outsourcing.

Confidential, Cincinnati, OH.

Software Services Manager

  • Managed all phases of multiple software projects using software project development life cycle for over 400 customers located in several states.
  • Responsible for revenue, order, expenses, and business plans.
  • Managed a staff of 25 technical analysts and project managers.
  • Project Manager for technical support to large account customers.
  • Responsible for system software support, database administration, performance analysis and security consulting.

Confidential

Project Leader

Responsibilities:

  • Database Administrator for several projects performing database design, optimization, testing, upgrade, recovery, and monitoring.
  • Programmer/Systems Analyst responsible for developing functional requirements, detailed technical specifications, programming, testing, documentation and support.

Confidential

Technical Buyer

Responsibilities:

  • Program Manager for managing application enhancements and new development for a BlueCross BlueShield healthcare provider in Michigan on the Confidential system.
  • Successfully managed and delivered several multi-year, and complex projects some running concurrently such as Healthcare Exchange, Claims Attachments, EOB/COB/POC/Pricing enhancements, and other mandated by BCA.
  • Responsible for managing several project managers and large technical teams in matrix environment.
  • Ultimately responsible for successfully delivering projects within scope, schedule, cost and quality.
  • Also responsible for SOWs, Service Level Agreements, Delivery Matrix Index and Customer Satisfaction Index.

Confidential, Mechanicsburg, PA.

Project Manager

Responsibilities:

  • The project scope includes enhancement of current application systems, development of new subsystems, and performance enhancement of critical applications on Confidential Mainframe and Mid-Tier platforms.
  • Responsible for managing scope, schedule, cost, quality, and customer satisfaction.
  • Coordinated and managed complex multi-year projects in a matrix environment with up to 60 resources located in multiple locations around the world.

Confidential, Atlanta, GA.

Project Manager

Responsibilities:

  • The project scope included responding to RFP, developing SOW, project plans and detailed financials, developing high level technical and business requirements, developing and implementing a B-2-B site in multiple phases/stages, and providing technical support.
  • The project involved multiple Confidential organizations including Confidential Business Innovation Center, Confidential Watson Research Center and Confidential Hosting Center.

Confidential, Simsbury, CT.

Project Manager

Responsibilities:

  • A development team for a global application system for a manufacturing industry customer.
  • The project scope encompassed developing a web-based global reporting application accessible for users located worldwide.

Confidential, Harrisburg, PA.

Project Manager

Responsibilities:

  • The project scope encompassed statewide LAN/WAN implementation connecting 140 sites, rolling out 2800 Confidential workstations, 172 servers and 695 printers, and providing and help desk support to over 5400 users.
  • Managed a team of 40 Confidential /subcontractor technical staff over a 19 month effort.

Confidential, Harrisburg, PA

Project Manager

Responsibilities:

  • A state agency project for a turn-key optical imaging and workflow system.
  • The system included Confidential hardware and software implementation and customization, support services, and maintenance.

Confidential, Harrisburg, PA

Project Manager

Responsibilities:

  • A state agency project managing a team of 10 developers.
  • The project included Electronic Fund Transfer (EFT) application development/enhancement, unit and integration testing, implementation, and support.

Hire Now