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Program Manager Resume

SUMMARY:

  • Successful leader and manager for the development and implementation of complex business solutions.
  • Excels in building successful teams, leading resources, interfacing with stakeholders and clients, and promoting products/solutions with a competitive advantage to ensure client satisfaction, meets objectives, targets, and goals.
  • Led support and development teams for PeopleSoft FIN/HCM, Business Intelligence and SharePoint
  • Led the implementation of Oracle Hyperion BIFS for core financial analysis and reporting
  • Led the introduction of Strategic Planning and Program Management for business operations
  • Solution consultant for RFID and Barcode projects; identified business requirements and implemented solutions; requirements assessment, vendor selection, field testing, solution deployment, and delivery were included in the scope of work
  • Development of Android Apps; developed several Android applications focused on Confidential logistics (Data Collection for WAWF, Barcode Data Entry Tool). More than 7,600 downloads; created free and purchased versions of each application
  • Managed the implementation of a complex unified call center desktop solution - for gas and electric utility, insurance, and media companies; led gap analysis and requirements gathering, negotiated scope with the client, and built a development team of employee resources along with contract developers to deliver the solution
  • Led the development of hosted shipping management system for Confidential vendors; system supports RFID compliance requirements, custom Confidential forms, and integration to Confidential systems for reporting
  • Led multiple international engagements. Managed multi-national teams; Bern, Switzerland; Bristol, UK

CORE COMPETENCIES:

  • Team Building
  • Strategic Planning
  • Program Management
  • Project Management
  • Requirements Analysis
  • Implementation Lead
  • Vendor Management
  • Product Management
  • Customer Management
  • Product Owner
  • User Experience Development
  • Stakeholder Management
  • Customer and Executive Presentation
  • Meeting Facilitation
  • Risk Mitigation & Oversight
  • Root Cause Analysis
  • Process Improvement and Development
  • Business Problem Identification
  • Technical Software Development
  • Mobile development
  • Application Development
  • PCI and Regulatory Compliance

TECHNICAL PROFICIENCIES:

J2EE, swing, jsp, servlet, web services, HTML, JavaScript, dojo, ajax, Eclipse, Apache, Android, Tomcat, MySQL, Postgresql, Jira, Confluence, SharePoint, MS-Windows, Suse Lynx, MS-Office, MS-Office, MS-Project, MS-Visio, Mind Mapping tools, Project Insight (PM tool), Express PCB, Eagle PCB, Arduino, PLC (Do-more), Ladder logic, EasyCAD, RFID, Barcode, Integration

PROFESSIONAL OVERVIEW:

Confidential

Program Manager

Responsibilities:

  • Providing Executive Program Management consulting in support of the mission of Confidential .

Confidential

Consultant

Responsibilities:

  • Consulting in the areas of Program Management, Product Management, Product Owner, embedded systems, Mobile Applications, Android Development, and RFID and Barcode.

Confidential

Director Business Program Management Office / Program Manager

Responsibilities:

  • Developed the governance for the company’s first business focused program management office
  • Developed the company’s first strategic planning process and governance
  • Worked with business unit managers to identify and prioritize business driven projects for annual strategic planning
  • Participated in annual budgeting and planning process
  • Developed Document Management and Imaging Strategy
  • Developed Mobile Device and Mobility Solutions Strategy
  • Led the introduction and use of POPin employee engagement tool
  • Participated in Audit committee response on Cybersecurity to the Board of Directors
  • Led the implementation of Capriza for mobilizing access to legacy PeopleSoft FIN and HCM web applications
  • Led the process improvement of the EDI billing process. Improved the organization and tool to ensure rapid and accurate billing to customers
  • Initiated and led the investigation of Workday for replacement of PeopleSoft HCM
  • Led deep dive fit gap analysis and implementation of Oracle BIFS Hyperion tools to provide enhanced analysis of core financial results, speed analysis and profitability
  • Facilitated BI reports for sales and marketing cross sell / up sell to enable BUs to sell services into existing customers and leverage existing customer engagements for additional lines of business
  • Managed the assessment of core financial processes to identify process improvements to drive efficiency
  • Managed the analysis of field Procurement Process to identify process improvements
  • Led Business Intelligence implementation team using Microsoft technology stack for the development of enterprise data warehouse based on Data Marts
  • Led PeopleSoft financials and HR support team. PeopleSoft was the system of record for reporting all financial and HR information for the corporation
  • Managed demand for software solutions from a specialized drill tool manufacturing subsidiary. Identified development requirements. Prioritized the work pipeline demand to deliver the highest value in the shortest time
  • Managed and led team for requirements gathering and development for a barcode inventory management enhancement to a legacy MRP system. This solution was extremely beneficial to the division by reducing the time required and improving the accuracy of inventory audits
  • Developed annual budget, staffing needs
  • Relationship management for solution and consulting vendors

Confidential

Consultant

Responsibilities:

  • Solution consultant to identify business requirements and perform fit/gap analysis inventory management solution for field operations assets
  • Created requirements, functional requirements document and requirements coverage matrix for mobile asset data collection application
  • Provided recommendation for vendor risk management
  • Created and presented work instructions and to field personal

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