Program Manager Resume
4.00/5 (Submit Your Rating)
SUMMARY:
- Successful leader and manager for the development and implementation of complex business solutions.
- Excels in building successful teams, leading resources, interfacing with stakeholders and clients, and promoting products/solutions with a competitive advantage to ensure client satisfaction, meets objectives, targets, and goals.
- Led support and development teams for PeopleSoft FIN/HCM, Business Intelligence and SharePoint
- Led the implementation of Oracle Hyperion BIFS for core financial analysis and reporting
- Led the introduction of Strategic Planning and Program Management for business operations
- Solution consultant for RFID and Barcode projects; identified business requirements and implemented solutions; requirements assessment, vendor selection, field testing, solution deployment, and delivery were included in the scope of work
- Development of Android Apps; developed several Android applications focused on Confidential logistics (Data Collection for WAWF, Barcode Data Entry Tool). More than 7,600 downloads; created free and purchased versions of each application
- Managed the implementation of a complex unified call center desktop solution - for gas and electric utility, insurance, and media companies; led gap analysis and requirements gathering, negotiated scope with the client, and built a development team of employee resources along with contract developers to deliver the solution
- Led the development of hosted shipping management system for Confidential vendors; system supports RFID compliance requirements, custom Confidential forms, and integration to Confidential systems for reporting
- Led multiple international engagements. Managed multi-national teams; Bern, Switzerland; Bristol, UK
CORE COMPETENCIES:
- Team Building
- Strategic Planning
- Program Management
- Project Management
- Requirements Analysis
- Implementation Lead
- Vendor Management
- Product Management
- Customer Management
- Product Owner
- User Experience Development
- Stakeholder Management
- Customer and Executive Presentation
- Meeting Facilitation
- Risk Mitigation & Oversight
- Root Cause Analysis
- Process Improvement and Development
- Business Problem Identification
- Technical Software Development
- Mobile development
- Application Development
- PCI and Regulatory Compliance
TECHNICAL PROFICIENCIES:
J2EE, swing, jsp, servlet, web services, HTML, JavaScript, dojo, ajax, Eclipse, Apache, Android, Tomcat, MySQL, Postgresql, Jira, Confluence, SharePoint, MS-Windows, Suse Lynx, MS-Office, MS-Office, MS-Project, MS-Visio, Mind Mapping tools, Project Insight (PM tool), Express PCB, Eagle PCB, Arduino, PLC (Do-more), Ladder logic, EasyCAD, RFID, Barcode, Integration
PROFESSIONAL OVERVIEW:
Confidential
Program Manager
Responsibilities:
- Providing Executive Program Management consulting in support of the mission of Confidential .
Confidential
Consultant
Responsibilities:
- Consulting in the areas of Program Management, Product Management, Product Owner, embedded systems, Mobile Applications, Android Development, and RFID and Barcode.
Confidential
Director Business Program Management Office / Program Manager
Responsibilities:
- Developed the governance for the company’s first business focused program management office
- Developed the company’s first strategic planning process and governance
- Worked with business unit managers to identify and prioritize business driven projects for annual strategic planning
- Participated in annual budgeting and planning process
- Developed Document Management and Imaging Strategy
- Developed Mobile Device and Mobility Solutions Strategy
- Led the introduction and use of POPin employee engagement tool
- Participated in Audit committee response on Cybersecurity to the Board of Directors
- Led the implementation of Capriza for mobilizing access to legacy PeopleSoft FIN and HCM web applications
- Led the process improvement of the EDI billing process. Improved the organization and tool to ensure rapid and accurate billing to customers
- Initiated and led the investigation of Workday for replacement of PeopleSoft HCM
- Led deep dive fit gap analysis and implementation of Oracle BIFS Hyperion tools to provide enhanced analysis of core financial results, speed analysis and profitability
- Facilitated BI reports for sales and marketing cross sell / up sell to enable BUs to sell services into existing customers and leverage existing customer engagements for additional lines of business
- Managed the assessment of core financial processes to identify process improvements to drive efficiency
- Managed the analysis of field Procurement Process to identify process improvements
- Led Business Intelligence implementation team using Microsoft technology stack for the development of enterprise data warehouse based on Data Marts
- Led PeopleSoft financials and HR support team. PeopleSoft was the system of record for reporting all financial and HR information for the corporation
- Managed demand for software solutions from a specialized drill tool manufacturing subsidiary. Identified development requirements. Prioritized the work pipeline demand to deliver the highest value in the shortest time
- Managed and led team for requirements gathering and development for a barcode inventory management enhancement to a legacy MRP system. This solution was extremely beneficial to the division by reducing the time required and improving the accuracy of inventory audits
- Developed annual budget, staffing needs
- Relationship management for solution and consulting vendors
Confidential
Consultant
Responsibilities:
- Solution consultant to identify business requirements and perform fit/gap analysis inventory management solution for field operations assets
- Created requirements, functional requirements document and requirements coverage matrix for mobile asset data collection application
- Provided recommendation for vendor risk management
- Created and presented work instructions and to field personal