Senior Project Manager Resume

SUMMARY:

Driving exceptional customer satisfaction and retention through effective team leadership, financial planning and project management.

PROFESSIONAL EXPERIENCE:

Senior Project Manager

Confidential

Responsibilities:

I ask for your consideration.
I am an innovative, influential and resourceful Customer Success Champion with extensive experience developing strategic plans, building alignment, leveraging resources, presenting business cases and delivering value to clients.
I have a strong record of program management successes within the technology industry.
I’m a highly collaborative leader who is able to effectively manage teams of all sizes and dynamics (cross - functional, internal, external, multiorganizational and across levels.)
I’m skilled at project financials, KPIs and reporting and am able to meet complex needs and adapt to varied environments.
I’m experienced with privately-held, publicly-traded, nonprofit and government entities.
I have a keen interest in technology innovations and analytics, always with an eye on business value.

Program Manager

Confidential

Responsibilities:

I led and coordinated company program activities including business analysis, software development, programming, networking, engineering and customer communications.
I managed project teams, guided clients through strategic planning, produced reporting and forecasting aligned to PMBOK principles, reviewed expenses and delegated work tasks to team members.
I also led an 8-year project for Confidential to develop, implement, maintain and upgrade an online Electronic Bidding System that executes contracts and hosts data in compliance with continuously changing legislative requirements.
We moved all applications from an on-premise solution in Confidential to Confidential Government cloud, improving availability from 99.9% to 99.99%, eliminating all single points of failure, and reducing the hosting cost footprint to Confidential by nearly 50%.
I also directed Disaster Recovery testing twice yearly for all applications, and developed ROI, ERP and security assessment projects for Confidential .

Strategic Account Executive

Confidential

Responsibilities:

One of the most important goals for most state and local government managers is to develop a data mindset and the analytical skills to interpret and communicate data.
Using data analytics, tools and dashboards gives transformational power to government entities and their constituencies.
I can now provide account management and sales expertise in addition to formal project management skills - that is my triple threat.
My co-workers and leaders praise my customer-centric focus, attention to detail, determination to achieve objectives, leadership acumen and robust project management skills.
I believe my goals and strengths align well with this role and that I could contribute to your client’s success.
I would welcome the opportunity to discuss your needs and my experience in greater detail.