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Scrum Master Resume

Warren, NJ

PROFESSIONAL SUMMARY:

  • Extensive knowledge, expertise and involvement in various phases of Software Development Life Cycle (SDLC) in Waterfall, Scrum, Agile and Scrum - Waterfall Hybrid software development life cycle environments with 12 years of experience.
  • Certified Scrum Master and internationally Certified Information Mapping Professional with ability to manage multiple projects/releases of multiple products at the same time.
  • Well versed with backlog prioritization techniques (MoSCoW, Business Value, Kano, And Technical Risk) and estimation techniques (Planning Poker, T-Shirt sizing, Affinity Mapping ) to help product owner in picking Product Backlog Items (PBIs) to commit to in the iterations (Sprints)
  • Supported the product owner to provide company an efficient employee and ensure efficiency in client servicing and process operations.
  • Strong experience in assessing project risks, taking ownership and resolving the issues by engaging the right teams to mitigate it beforehand.
  • Proven experience in driving corporate initiatives involving different departments to make it a success.
  • Extensive experience in developing performance improvement plans to improve the efficiency of team.
  • Good experience in working with senior Executives, SMEs and cross-functional teams to drive projects to completion.
  • Good communication skills with ability to support multiple clients at the same time.
  • Experience in coordinating with teams and motivating team spirit in order to achieve organizational goals.
  • Proven ability to support and resolve critical issues.
  • Excellent analytical, communications, planning, problem resolution & customer service skills.
  • Off-Shore team experience includes both managing teams and participating as an off-shore team-member

PROFESSIONAL EXPERIENCE:

Confidential, Warren, NJ

Scrum Master

Responsibilities:

  • Interviewed Subject Matter Experts and performed extensive Document Reviews to develop a thorough understanding of legacy business processes to aid Business Processes Improvement (BPI).
  • Collaborated with Compliance and Finance teams for requirement management from project initiation through implementation.
  • Devised complete process model of state of the art processes and to-be processes.
  • Helped PO and PM in ROI Analysis, Cost-Benefit Analysis and SWOT analysis in order to be prepared for potential business and technical risks to the system.
  • Led high level requirement gathering activities involving elicitation practices like JAD Sessions, Focused Groups, One-to-one Interviews, and Document Analysis.
  • Analyzed, modified and documented functional and non - functional requirements. Identified project, requirement, process and data dependencies.
  • Conducted User Story Writing Sessions to decompose BRD into User Stories and determine Acceptance Criteria for Potentially Shippable Product Output.
  • Used SOAP UI tool to test SOA based architecture application to test SOAP services and REST API
  • Assisted the product owner in prioritizing and estimating Product Backlog Items (PBIs) to pick Sprint tasks by incorporating suggestions from cross-functional IT teams.
  • Facilitated, conducted and established agendas for Sprint Ceremonies
  • Used JIRA for issue tracking, user story management and requirement traceability
  • Created Data Models using Logical and Conceptual Entity Relationship diagrams
  • Strong knowledge of client side validation and server side validation.
  • Communicated effectively across company contacts and clients, internal team about the project requirements, schedules and launches.

Confidential

ScrumMaster

Responsibilities:

  • Originally hired as a Java developer, promoted to Team Lead, and promoted again to Scrum Master position
  • Promoted to Scrum Master because of excellent Client relationship management, and written, oral communication, and presentation skills
  • Worked as a Java developer and was promoted with progressively increasing responsibilities to Team Lead and then to Scrum Master
  • As a Scrum Master managed two teams comprised of seven members each
  • Acted as a Specialized Scrum Master managing each sprint in terms of handling ceremonies, Sprint planning meetings, complexity point estimations, future story analysis, task breakdown, and retrospectives
  • Responsible for Sprint planning, daily stand-up, retrospectives, backlog grooming, burn down charts and velocity reports, and release plans
  • Responsible for demonstrations to product owners
  • Led an initiative of implementing DevOps throughout Banking and Finance projects which was recognized at an organizational level for one of the Best Initiatives of the Year
  • Utilized tools such as Jira Strong experience in working with the agile lifecycle, and/or tracking, and process management
  • At time was responsible for Project Management activities during Initiation, Planning, Executions, Monitoring & Control and Closing phase
  • Lead a team, defining systems analysis approach, deliverables and Work Breakdown Structure (WBS) and creating project plans using Microsoft Project tools
  • Facilitated JAD sessions
  • Coached team in the use of JIRA in order to track the use case mapping to estimations, executive briefings, reporting of scrum metrics, burn up and process improvements
  • After the burn in period, the team was able to execute 80%-90% of user stories over multiple sprints with either steady or increased velocity
  • Initiated and Reviewed migration plans, resource plans and technical transition plans while coming up with a blue-print to be followed by all future migration projects

Confidential

Scrum Master

Responsibilities:

  • As a team lead was responsible for Project Planning, Requirements Analysis, Resource Management, Risk Management, Management of Compliance Management and Delivery Management.
  • Created and maintained Resource Management plans including learning plans, schedule and technical sessions with the help of Cognizant Academy
  • Conducted Team Member mid-year and year-end appraisals and nominated them for promotions based on performance
  • Created resource transition plans for multi-locale teams based out of Pune, Mumbai, Chennai and Berlin
  • Created service proposals and sheets for profitability, resource loading, productivity and effort estimates
  • Identified risks and prepared risk mitigation and contingency plans.
  • Maintain the Risk Portal and monitored risks to closure
  • Provided weekly and monthly status reports to the PMO team and respective project stakeholders
  • Administered Change Control procedures and formulated guidelines for the Change Requests in terms of SLA (Service Level Agreements)
  • Conduct recruitment drives for project requirements based on technology and domain experience and the magnitude of the project to meet the timelines of the project. Prepare detailed feedback documents and co-ordinate Client interviews for short-listed candidates. This also includes forecasting staffing requirements so that it could be aligned with the budget fitment of the project
  • Used Cognizant 2.0 to ISO and CMMI for adherence to processes to maintain quality standards identified by Cognizant
  • Measured project KPIs and accordingly prepared High Maturity Practices (HMP) documents such as control charts, causal analysis graphs, Fishbone charts and Gap analysis difference sheets
  • Tracked the progress of the project plan based on a planned to actuals matrix and identified deviations, if any and accordingly prepared contingency and mitigation plans
  • Involved in designing user interfaces and usability experience aspects
  • Clients included Unifocus and Global Collect

Environment: Oracle Database, Oracle SQL Developer, SDLC, Mercury Quality Center, JIRA, MS Visio, JSF, GWT, Spring, Maven, Hudson, Jenkins, ClearCase, Svn, Java/J2EE, MS Office, XML, Web-services.

Confidential

Scrum Master

Responsibilities:

  • Application Development
  • Service-Oriented Architecture (SOA)
  • Enterprise Implementations
  • Software Development Lifecycle (SDLC)
  • Release Management
  • B2B Integrations
  • QA and UAT Management
  • Team Building & Leadership

Environment: Java / J2EE, JDBC, JSP Servlets, SQL, Struts, Spring, Swing, MyEclipse, NetBeans, HTML, CSS, Jquery, JSF, GWT, RichFaces, Apache Tomcat, MS SQL Server 8.0, MS Access, Informix, JPA, Hibernate.

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