Global Program Manager Resume Hopkinton, MA - Hire IT People

SUMMARY:

Over 10 years software and hardware project management experience.
Experience managing large global cross - functional projects that met or exceeded requirements expectations, timelines and budgetary targets.
Experience running large cross-functional programs
Proven leadership, risk management and organizational skills
Strong negotiation, analytical and problem-solving skills
Demonstrated ability to influence executive leadership
Experience in working in a high-pressure, fast-paced environment
Experience leading Confidential programs
Strong Requirements Analysis, Project Scheduling & Testing/QA expertise
Cross-Functional Supervision, Team Building & Mentoring
Executive level presentation skills

TECHNICAL SKILLS:

Six-Sigma Tools: Experience with the DMAIC (Define, Measure, Analyze, Improve, Control) Process, using tools such as 5-Whys, Brainstorming and others

Management Tools: MS Office, MS Visio, MS Project, MS SharePoint, eRoom & other Confidential tools, JIRA, FeedbackCentral

Hardware: Confidential Symmetrix and VMAX systems, SAN (Storage Area Networks), SCSI, iSCSI, Optical jukeboxes (MO, DVD, Blu Ray etc.), Ethernet networks

PROFESSIONAL EXPERIENCE:

Confidential, Hopkinton, MA

Global Program Manager

Responsibilities:

Led a cross-functional team that was responsible for delivering all new releases for Confidential ’s flagship Symmetrix/VMAX product line.
In addition, I led several other Symmetrix software programs.
Defined program direction and led issue resolution discussions for VMAX hardware
Developed project plans, schedules and milestones for all new VMAX releases
Prepared and presented program status at various program and executive forums
Oversaw hardware allocations, budget, deliveries and installation of engineering hardware for all cross-functional teams
Delivered software and hardware programs, meeting budget, schedule and requirements expectations

Confidential

Program Manager

Responsibilities:

Gathered requirements, track and reported program status, triaged all defects and demonstrated new QE tool that manages 9,000+ test cases for over 500 QE engineers
Led a team of developers creating defect and test case reports for various Confidential QE and engineering teams

Program Manager

Confidential

Responsibilities:

Introduced Agile software development process which reduced release cycles from over a year to six months
Led the transition of an Confidential storage software product from the US to India
Created processes and procedures that improved project reliability, schedule predictability and internal communication for all assigned projects

Confidential

Bus Operations Manager

Responsibilities:

Reduced Confidential /Internationalization testing costs by 80% using internal resources instead of third party testers
Defined the L10N/I18N requirements, engineering guidelines, schedules, budgeting
Designed and incorporated new development processes (using Root Cause Analysis tools) that reduced the number of field escalated defects by 20% in 5 months
Negotiated contracts, assigned resources, maintained schedules and reported status

Confidential, Nashua, NH

Director of Engineering

Responsibilities:

Created a cross functional product life cycle process
Led a team that designed, tested, released and supported archival storage products and wrote functional specifications and design documents
Created a development organization in India to maintain a $10 million product line

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Global Program Manager Resume

Hopkinton, MA

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