Global Program Manager Resume
Hopkinton, MA
SUMMARY:
- Over 10 years software and hardware project management experience.
- Experience managing large global cross - functional projects that met or exceeded requirements expectations, timelines and budgetary targets.
- Experience running large cross-functional programs
- Proven leadership, risk management and organizational skills
- Strong negotiation, analytical and problem-solving skills
- Demonstrated ability to influence executive leadership
- Experience in working in a high-pressure, fast-paced environment
- Experience leading Confidential programs
- Strong Requirements Analysis, Project Scheduling & Testing/QA expertise
- Cross-Functional Supervision, Team Building & Mentoring
- Executive level presentation skills
TECHNICAL SKILLS:
Six-Sigma Tools: Experience with the DMAIC (Define, Measure, Analyze, Improve, Control) Process, using tools such as 5-Whys, Brainstorming and others
Management Tools: MS Office, MS Visio, MS Project, MS SharePoint, eRoom & other Confidential tools, JIRA, FeedbackCentral
Hardware: Confidential Symmetrix and VMAX systems, SAN (Storage Area Networks), SCSI, iSCSI, Optical jukeboxes (MO, DVD, Blu Ray etc.), Ethernet networks
PROFESSIONAL EXPERIENCE:
Confidential, Hopkinton, MA
Global Program Manager
Responsibilities:
- Led a cross-functional team that was responsible for delivering all new releases for Confidential ’s flagship Symmetrix/VMAX product line.
- In addition, I led several other Symmetrix software programs.
- Defined program direction and led issue resolution discussions for VMAX hardware
- Developed project plans, schedules and milestones for all new VMAX releases
- Prepared and presented program status at various program and executive forums
- Oversaw hardware allocations, budget, deliveries and installation of engineering hardware for all cross-functional teams
- Delivered software and hardware programs, meeting budget, schedule and requirements expectations
Confidential
Program Manager
Responsibilities:
- Gathered requirements, track and reported program status, triaged all defects and demonstrated new QE tool that manages 9,000+ test cases for over 500 QE engineers
- Led a team of developers creating defect and test case reports for various Confidential QE and engineering teams
Program Manager
Confidential
Responsibilities:
- Introduced Agile software development process which reduced release cycles from over a year to six months
- Led the transition of an Confidential storage software product from the US to India
- Created processes and procedures that improved project reliability, schedule predictability and internal communication for all assigned projects
Confidential
Bus Operations Manager
Responsibilities:
- Reduced Confidential /Internationalization testing costs by 80% using internal resources instead of third party testers
- Defined the L10N/I18N requirements, engineering guidelines, schedules, budgeting
- Designed and incorporated new development processes (using Root Cause Analysis tools) that reduced the number of field escalated defects by 20% in 5 months
- Negotiated contracts, assigned resources, maintained schedules and reported status
Confidential, Nashua, NH
Director of Engineering
Responsibilities:
- Created a cross functional product life cycle process
- Led a team that designed, tested, released and supported archival storage products and wrote functional specifications and design documents
- Created a development organization in India to maintain a $10 million product line