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Global Program Manager Resume

Hopkinton, MA

SUMMARY:

  • Over 10 years software and hardware project management experience.
  • Experience managing large global cross - functional projects that met or exceeded requirements expectations, timelines and budgetary targets.
  • Experience running large cross-functional programs
  • Proven leadership, risk management and organizational skills
  • Strong negotiation, analytical and problem-solving skills
  • Demonstrated ability to influence executive leadership
  • Experience in working in a high-pressure, fast-paced environment
  • Experience leading Confidential programs
  • Strong Requirements Analysis, Project Scheduling & Testing/QA expertise
  • Cross-Functional Supervision, Team Building & Mentoring
  • Executive level presentation skills

TECHNICAL SKILLS:

Six-Sigma Tools: Experience with the DMAIC (Define, Measure, Analyze, Improve, Control) Process, using tools such as 5-Whys, Brainstorming and others

Management Tools: MS Office, MS Visio, MS Project, MS SharePoint, eRoom & other Confidential tools, JIRA, FeedbackCentral

Hardware: Confidential Symmetrix and VMAX systems, SAN (Storage Area Networks), SCSI, iSCSI, Optical jukeboxes (MO, DVD, Blu Ray etc.), Ethernet networks

PROFESSIONAL EXPERIENCE:

Confidential, Hopkinton, MA

Global Program Manager

Responsibilities:

  • Led a cross-functional team that was responsible for delivering all new releases for Confidential ’s flagship Symmetrix/VMAX product line.
  • In addition, I led several other Symmetrix software programs.
  • Defined program direction and led issue resolution discussions for VMAX hardware
  • Developed project plans, schedules and milestones for all new VMAX releases
  • Prepared and presented program status at various program and executive forums
  • Oversaw hardware allocations, budget, deliveries and installation of engineering hardware for all cross-functional teams
  • Delivered software and hardware programs, meeting budget, schedule and requirements expectations

Confidential

Program Manager

Responsibilities:

  • Gathered requirements, track and reported program status, triaged all defects and demonstrated new QE tool that manages 9,000+ test cases for over 500 QE engineers
  • Led a team of developers creating defect and test case reports for various Confidential QE and engineering teams

Program Manager

Confidential

Responsibilities:

  • Introduced Agile software development process which reduced release cycles from over a year to six months
  • Led the transition of an Confidential storage software product from the US to India
  • Created processes and procedures that improved project reliability, schedule predictability and internal communication for all assigned projects

Confidential

Bus Operations Manager

Responsibilities:

  • Reduced Confidential /Internationalization testing costs by 80% using internal resources instead of third party testers
  • Defined the L10N/I18N requirements, engineering guidelines, schedules, budgeting
  • Designed and incorporated new development processes (using Root Cause Analysis tools) that reduced the number of field escalated defects by 20% in 5 months
  • Negotiated contracts, assigned resources, maintained schedules and reported status

Confidential, Nashua, NH

Director of Engineering

Responsibilities:

  • Created a cross functional product life cycle process
  • Led a team that designed, tested, released and supported archival storage products and wrote functional specifications and design documents
  • Created a development organization in India to maintain a $10 million product line

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