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Project Control Officer (pco)/project Manager Resume

SUMMARY

  • Enthusiastic Project Coordinator/Junior Project Manager with over 5 years of project experience coordinating/managing medium to high projects as well as managing Infrastructure upgrades, new product launches and operational efficiency improvements.
  • Displays the ability to “bridge the communication gap” between vendors and technical personnel and offers an extremely short learning curve with a “Whatever it takes” attitude to project delivery
  • Possess ability to manage project through its entirety to ensure business achieves its efficiency and goals of project
  • Detailed oriented fast learner with the ability to multi - task and think quickly in a fast-paced environment
  • Proven ability to write proposals, make group presentations and communicate well to staff in different departments
  • Ability to build and manage relationships with Account Executive, Account Manager, Technology Officer, Senior Technology Officer, Stakeholders including external vendors
  • Proficient in Microsoft Office Suite, especially Microsoft Excel and PowerPoint as well as knowledge of Waterfall methodology, Clarity, Outlook, Confluence, Citrix, Microsoft Project, SharePoint, & Web Ex

PROFESSIONAL EXPERIENCE

Confidential

Project Control Officer (PCO)/Project Manager

Responsibilities:

  • Supported projects through the entire SDLC lifecycle ensuring on time delivery and release implementation
  • Responsible for developing, tracking and maintaining detailed project deliverables in Microsoft Project
  • Tracked and reported on project performance, progress, change requests and issues/risks along with mitigation
  • Coordinated interdependencies across application and Line of Business (LOBs)
  • Provided weekly project status reports to Senior Management
  • Provided management an overall understanding of budget utilizing excel
  • Participated in meetings with clients and key stakeholders
  • Prepared agendas and minutes including following up on action items
  • Created variance reports and massaging data in Excel
  • Provided Project Management and coordination support on assigned projects (Infrastructure)
  • Ensured all documentation follows the governance standards by maintaining Document Tracking Form (Charter, Project Risk Assessment, and SOX Self-Assessment etc)
  • Provided general administrative support including monitoring calendar and setting up meetings
  • Reviewed Project Status Reports and ensuring status reporting follows reporting standards
  • Provide support on compiling deck for Steering Committee Meeting
  • Allocated time in clarity for project resources as well as conducted PM audits, forecasting and extract budget reports in clarity

Confidential

Project Coordinator/Junior Project Manager

Responsibilities:

  • Tracked project activity from inception to implementation including project task estimation, resource scheduling, risk management, issue management and budget / financial management with expectations of achieving an overall business goal
  • Reported progress to senior managers and various stakeholders
  • Created reports and presentations using a variety of office productivity tools
  • Coordinated and managed process improvements by documenting current process and communicating it to the managers
  • Supported Production Support, Project Managers and Operations
  • Communicated and facilitated the execution of requests through following up
  • Maintained detail tasks and ensuring assignment completion by team members
  • Coordinated project materials including meeting minutes and follow-up on action items
  • Updated and maintained SharePoint

Confidential

Project Coordinator/Junior Project Manager

Responsibilities:

  • Tracked project activity from inception to implementation including project task estimation, resource scheduling, risk management, issue management and budget / financial management with expectations of achieving an overall business goal
  • Created, modified and updated project activities in project plan utilizing Microsoft Project
  • Tracked changes to project scope and its impact to project
  • Coordinated project interdependencies across application and Line of Business (LOBs)
  • Maintained risks and issues list and when needed escalating issues for resolution
  • Reported progress to senior managers and various stakeholders
  • Created reports and presentations using a variety of office productivity tools
  • Assisted with improving project administration processes by identifying inefficiencies and recommending solutions
  • Maintained detail tasks and ensured assignment completion by team members
  • Coordinated project materials
  • Migrated 30 sites - 7,843 Agents, Managers & Unit Managers

Confidential

Project Coordinator

Responsibilities:

  • Tracked changes to project scope and impact to project
  • Provided project support through the entire lifecycle, ensuring delivery on time
  • Responsible for maintaining detailed tasks and deliverables with input from project team members
  • Created, modified and tracked detailed project tasks in Microsoft Project
  • Scheduled project meetings and preparing documents for review and updates
  • Tracked and reported on tasks that were late and forecast tasks for coming week
  • Coordinated interdependencies across departments and Line of Business (LOBs)
  • Maintained risk and issues lists and escalated issues for resolution
  • Point of contact between various departments and external vendors
  • Reported to the various project managers to provide support
  • Monitored budget costs and provided reports
  • Identified, prioritized and tracked project risks while working with internal and external vendors to resolve
  • Analyzed existing processes and procedures and make recommendations for improvement where necessary

Confidential

Lockbox Specialist Lead / Project Coordinator

Responsibilities:

  • Worked as a Project Coordinator supporting 3 to 4 Project Managers
  • Assigned work assignments to junior staff
  • Tracked deployment activities as they occur using runbook
  • Utilized Excel to track risk and issues logs
  • Uploaded reports, documentations, risk/issue log, minutes, and team errors to SharePoint site
  • Interacted with different departments and support cross-teams to resolve issues
  • Established minutes for monthly meetings and provide quality customer service
  • Generated reports to track team’s errors and activities
  • Developed and implement procedures and processes to ensure error-free environment
  • Processed and deposit checks and invoices received by mail
  • Reviewed checks and invoices for special instructions to determine appropriate item handling

Confidential

Project Coordinator - Intern

Responsibilities:

  • Coordinated day-to-day office activities including scheduling conference calls and travel arrangements when necessary.
  • Created, distributed and reviewed marketing material for new patient promotion.
  • Provided administrative support to medical technicians.
  • Assisted patients in the testing center.
  • Input data from bank statements and company accounts into computer utilizing QuickBooks.
  • Maintained office budget by itemizing company accounts and payroll

Confidential

Production Assistant

Responsibilities:

  • Presented consistent management with unique designs, powerful presentations and fresh ideas
  • Transferred text and images from client’s PDF files into Confidential software
  • Demonstrated accuracy and speed when transferring files into database
  • Updated client websites utilizing HTML
  • Escalated missing client text and images to Shift Manager

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