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Senior Technology Consultant Resume

MinnesotA

SUMMARY

  • He is a Senior Technology Leader specializing in the management of large global IT Infrastructure programs and technology solution deployments that include: POS system solutions, VoIP Contact Centers, software application development projects, statewide wireless network projects - including utility company Smart Grid programs and large EDW Business Intelligence programs.
  • 25+ years of senior leadership experience in complex, technical, large corporate settings
  • Expert at team building, people management, and ability to build highly functional teams across geographic regions
  • Business acumen, business planning, marketing skills, and ability to manage customer relationships across the corporate landscape
  • Experience reporting directly to the clients C level leadership (COO, CEO, CFO & CIO)
  • Serves as a strategic, proactive partner for executive-level leadership
  • Manages and provides technology assessments and vendor/supplier vetting
  • He specializes in managing large complex new technology programs ranging from $1M - $300M
  • As a former Operations Director, he has experience managing a $96M P&L and large global resource teams of 200+
  • Expert working with all of the Microsoft Office tools including Microsoft Exchange 2010/2013 and Office 365
  • Experience with all project management tools and methodologies including: PMI/PMP, PRINCE2, Agile, Primavera P6, Waterfall and Six Sigma
  • Managed both on-shore and off-shore technical and business resources
  • Marketing and Sales consulting for several large POC and pilot Smart Grid programs for Utility clients across the US
  • He has managed large Utility Company Grid Modernization/IT Infrastructure/Big Data (Smart Grid) implementations that included network integration of DMS applications, GIS, MDM, DCS, LCS, Security, Itron's FDM and FCS Meter products, Workforce Management, SCADA and other service assurance and network management applications onto new IP networks
  • Experience managing the business requirements gathering process and the full vendor vetting lifecycle process for RFI/RFQ/RFP and the proposal review and award process
  • Extensive Consulting experience as a Senior Program/Project Manager for technical teams and as a Business Program/Project Manager for the business teams
  • Extensive experience leading large, cross-functional infrastructure programs and projects for PMO-managed organizations in public sector, Fortune 100, utility and retail companies
  • Experience managing large Data Center audits and relocation’s.

TECHNICAL SKILLS

  • Agile methodology
  • EDW
  • E-commerce
  • Avaya
  • Nortel
  • Aspect
  • Cisco
  • Nokia/Siemens
  • VoIP Networks
  • IT / IS
  • Transport Networks
  • ITIL v3
  • Data Centers
  • Data Networks
  • LAN/WAN/WLAN
  • Voice Networks
  • Cellular
  • CDMA
  • SS7
  • 3G & 4G Wireless Technologies
  • FTTN/FTTC/FTTB/FTTP
  • E911/PSAP
  • DOCSIS
  • Grid Modernization/IT Infrastructure/Big Data
  • SCADA
  • RTU’s
  • GIS
  • DCS
  • OMS
  • DMS
  • MDMS
  • EIA
  • LCS
  • HP Openview
  • AMI/AMR
  • Service Assurance
  • Business Process Engineering
  • Wi-Fi
  • WiMAX
  • RF Networks
  • RF Optimization
  • Broadband
  • Microwave
  • BGP
  • VoIP Networks
  • Security Compliance
  • SAP
  • PeopleSoft
  • Oracle PeopleSoft Suite
  • ERP
  • VoIP Contact Centers
  • SDLC
  • CTI
  • IVR
  • ACD
  • LTE
  • VPN
  • SIP Trunking
  • M&A Projects
  • FDM/FCS
  • Itron Electric Bridge Meters and ERT Gas Meters
  • SAP
  • POS
  • PCI Standards Compliance

PROFESSIONAL EXPERIENCE

SENIOR TECHNOLOGY CONSULTANT

Confidential, Minnesota

Responsibilities:

  • Contracted to manage a new POS solution selection for a high-end restaurant.
  • Gathered and documented the business and PCI compliance requirements, researched the POS vendor options and created and distributed a detailed RFP to the 6 selected vendors
  • Created & distributed an RFP that included financial requirements for lease verses buy, credit card processing fees/vendor, gift cards options, loyalty program, Business Intelligence reports, hand held mobile units, smartphone mobile applications, terminals, printers, cloud verses back office database servers, system installation, training and all hardware, software and licensing required for the new POS solution.
  • Managed the vendor selection award process and contract signing

Confidential, Minneapolis, Minnesota

SENIOR PROJECT MANAGER CONSULTANT

Responsibilities:

  • Contracted to manage large BI (Business Intelligence) DBA Infrastructure projects.
  • Successfully managed various full life cycle infrastructure and software application development projects for Teradata EDW (Enterprise Data Warehouse) expansions and upgrades using the agile project management methodology.
  • Managed both on-shore and off-shore global resource teams.
  • Successfully implemented Teradata Tools and Utilities (TTU) v14 across all server and application environments including Win 7, SAS, MicroStrategy, WebFOCUS Solaris/Windows/Linux, DataStage, VDI and Citrix. Also managed a SharePoint v2007 to v2010 migration project for the global Database Operations team and POC’s for TSET and Appfluent.
  • Project Team Leader for the next generation architecture design and vendor RFI/RFP/proposal review process for Teradata’s MDHA dual system architecture solution, BAR expansion, disaster recovery and a 2014 hardware expansion project.

Confidential, Merrillville, Indiana

SENIOR PROJECT MANAGER CONSULTANT

Responsibilities:

  • Contracted to manage the installation of Itron’s FDM (Field Deployment Manager) Meter Installation and Maintenance Work Order product and the associated client IT infrastructure (internally hosted).
  • Field Deployment Manager is a state-of-the-art client server architecture, using a smart client interface and internet protocol (IP).
  • The FDM software runs on Itron FC200 and FC300 handheld computers equipped with an integrated SRead radio, or on customer-supplied laptop/tablet equipment using Itron’s 900 MHz or OpenWay Belt Clip radio.
  • Installed, integrated and tested FDM with FCS (Field Collection System), SAP CIS and the Maximo Work Order systems.
  • Managed the Architects, Business Process Analyst, Engineers, Trainers, Testers and other solution vendors.
  • This pilot project was the first step for a 3 year deployment of new Itron AMR (Automatic Meter-Reading) and AMI (Advanced Metering Infrastructure) Electric Bridge Meters and Gas ERT Modules.

Confidential

SENIOR PROGRAM MANAGER CONSULTANT

Responsibilities:

  • Contracted to manage a $22M global IT infrastructure program for a recent Merger & Acquisition between Confidential and Nalco.
  • Managed the implementation of new WAN Convergence MPLS networks and Cisco VoIP LAN networks for 585 global offices (Program cut short due to budget cuts).
  • Contracted to manage a statewide Proof-of-Concept/Pilot Grid Modernization/IT Infrastructure/Big Data Network deployment in Ohio for First Energy and in PA for MetEd.
  • Successfully managed the RF Engineering team, Field Engineering team, manufacturing team (Israel) and various other vendor and customer teams for a ground-up wireless network deployment in two states.

Confidential, Bloomington, MN

SENIOR BUSINESS PROJECT MANAGER CONSULTANT

Responsibilities:

  • Contracted to manage the next release of the Confidential Connect product. Confidential Connect is a high speed internet mobile broadband data service being offered via built in laptop and tablet chipsets, USB dongles and MiFi routers to connect users to 3G, 4G & 4G LTE carrier data services.
  • Confidential Connect is a MVNO (Mobile Virtual Network Operator) for Sprint, Clearwire & LightSquared.
  • Successfully managed the full SDLC (Software Development Life Cycle) using agile project management methodology and PDLC (Product Development Life Cycle) which included the functional business requirements discovery process and the technical requirements development process needed to design, implement and test (IPT, UAT, RT & ORT) the solution in the various test & production environments including PCI standards testing and POS testing.
  • Designed, built and tested the E-commerce portal for the Connect product line.
  • Successfully managed the internal BBY team and the Accenture, Telespree, Intec, RR Donnelley, Sprint, Clearwire and other POS, billing and product integrators to implement the new release.
  • This project included PCI compliance work with the billing integrators and heavy systems security involvement as some of the 3rd party vendors were new to BBY.

Confidential

SENIOR PROGRAM MANAGER CONSULTANT

Responsibilities:

  • Contracted to help manage a large corporate divestiture project that included both domestic US and international offices.
  • Assigned as a key member of the IT Transition Leadership Team to migrate the entire organization off of the Carlson Corporation IT infrastructure.
  • Responsible for migration of the WAN, LAN, WLAN, VPN, Voice Networks, and international WAN utilizing multi-protocol label switching (MPLS) and Session Initiation Protocol (SIP).
  • Successfully managed the migration of all US domestic and international offices to a hosted WAN solution (Savvis) and a hosted Cisco VoIP solution (Smoothstone). Also assisted with migration of all ERP applications.
  • This project included PCI compliance work and heavy systems security involvement due to new vendor relationships, all new networks and the new applications that were installed.

Confidential, NY

SENIOR PROGRAM MANAGER CONSULTANT

Responsibilities:

  • Contracted to manage a 700 MHz wireless pilot network deployment being implemented in San Diego, CA.
  • This demonstration project was implemented to allow Sempra Energy to consider upgrading their legacy gas & electric network to an integrated Grid Modernization/IT Infrastructure/Big Data IP based network that offers a licensed spectrum for operational as well as mission-critical applications.
  • The solution consisted of Confidential  modems, Wi-Fi, WiMAX, IP Cameras, VoIP Phones, LAN Switches & Routers, microwave links and fiber for WAN backhaul, wireless backhaul for Itron AMR/AMI gas and electric meters, DataRadio BTS’ and mobile truck radios utilizing AVL and other technologies.
  • Migrated MDM, DCS, DMS, LCS, GIS, Security, Workforce Management, SCADA and other applications onto the new IP demo network. Other responsibilities included researching and procuring new vendors in CA and other states via the MSA/PSA process, RFI/RFQ/RFP and proposal consulting, sales and marketing support, corporate office and apartment lease negotiations, facilities/carrier/vendor services management and customer SLA management.
  • Utilization of a cutting edge DR/COW for demonstration and disaster recovery support.

Confidential, NY

SENIOR PROJECT MANAGER CONSULTANT

Responsibilities:

  • Contracted to manage a 700 MHz ground-up wireless network deployment that was implemented throughout the state of MN.
  • This network allows Great River Energy and it’s Co-ops to maintain their existing communication infrastructure while upgrading to an IP-based Grid Modernization/IT Infrastructure/Big Data communications network platform that supports their legacy equipment.
  • Within the Utility market it provides a secure, two-way broadband connection to substations, feeders and meter sites, giving customers the ability to monitor real-time mission-critical assets, early fault detection and providing maximum continuity of service.
  • Installed Wi-Fi, VoIP phones, IP Security Cameras and EKA AMI/AMR with microwave links and fiber rings as the WAN backhaul. Successfully migrated SCADA, GIS, RTU, DCS, DMS, MDM, Workforce Management and LCS applications onto the new IP network.
  • Managed a network rebanding project in the fall of ‘08 that consisted of upgrading 625 CPE modems and 68 Base Stations (BTS’) located throughout the state of MN. Other ongoing responsibilities included researching and procuring new vendors via the MSA/PSA process, RFI/RFQ/RFP and proposal review process, office and warehouse space lease negotiations, facilities/carrier/vendor services management and customer SLA management.

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