SUMMARY

• IT Project Manager wif background in Systems Engineering.
• A total of 16 plus years in teh information technology field.
• me manage customer facing software development projects and products through their SDLC and project life cycles; as well as onsite implementation.
• me serve a dual role as both project leader and personnel manager during onsite implementations.

TECHNICAL SKILLS

• LAN
• WAN
• VPN
• SAN
• TCP/IP
• Office 365
• POP
• VLANS
• Server 2008 r2
• VDI
• VMware
• VSphere
• Microsoft Office suite: Outlook, MS Project, Excel

PROFESSIONAL EXPERIENCE

Confidential, Fort Lauderdale, FL

IT Project Manager, Leader

Responsibilities:

• As a lead project manager at Allin me is responsible for leading each IPTV, VOD software and mobile application project through its SDLC and project life cycle using a combination of waterfall and agile methodologies; this also includes onsite implementation.
• me is responsible for project initiation, collecting functional requirements, defining project scope, creating teh work breakdown structure (WBS), project plan, project schedule, budgeting, QA testing etc. Projects ranged from six to seven figures.
• Led teh development and implementation of teh guest facing IPTV / VOD software and Royal IQ Mobile App for Harmony of teh Seas (Harmony is teh world’s largest cruise ship).
• Developed, installed, configured and Q/A tested everything from luggage tracking, Fidelio PMS & POS integration, concierge to SIP/PBX systems for Mobile App to land line and Mobile App to Mobile App calling packages (Android /IOS).
• Configured teh ships broadcast controllers and emergency mute card (teh coast guard will not certify a new passenger vessel to set sail it TEMPhas a functional mute card).
• Implementation site - STX ship yard Saint-Nazaire France. Imp time onsite - 3 ½ months. Project duration 6 ½ months.
• Led teh Cox /HN Graton Resort and Casino project from software development to onsite Implementation.
• Developed and integrated everything from PMS / POS systems, guest signage, reservation and room services modules, to teh On-demand movie streaming service and television broadcast channels).
• At our home office, me managed teh development of teh guest facing application and its back-end web portal
• Implementation site- California. Imp time onsite - 6 weeks. Project duration - 5 months.
• me Managed teh Riviera Maya resort’s VOD software & mobile app project through development, pre-build and build phase. Mobile app included SIP/VOIP mobile calling and chat.
• Teh mobile app also TEMPhas social media component and is used for marketing and generating revenue as well as reservations.
• Lead teh Resorts World Las Vegas IPTV Software and VOD project from development to build phase.
• This project was to showcase some of Allin’s emerging technology such as our integration wif Incomm’s Room Control and Teleadapt’s Roomcast. (Teh room cast allows guest to open blinds adjust room temperature, control lighting all through our mobile app)

Confidential, Fort Lauderdale, FL

Enterprise Systems Engineer / Project Manager

Responsibilities:

• Managed teh major upgrades and server migration of teh university’s wave system. me oversaw teh vendors Voice Interop and Twisted pair. Wave is a PBX based system used by public safety to communicate over short wave radio. Wif these upgrades, me reduced communication blackouts and related issues among our public safety officers by 25%.
• Updated teh Building Automation HVAC systems. This system is used to control teh, Air conditioning and lighting across teh Confidential campuses. Wif my last project, me slashed power consumption by roughly 30%.
• Managed teh Vera Smart eCAS telephone billing system upgrade project for our Telecommunications department. This system does teh telephone billing for each dept. Wif teh last upgrade that me led our telecom dept. gained new functionality, being able to bill each dept. cell phones and office phones through one billing system; this includes VOIP, PBX lines.
• Managed teh Siemens vendors as they upgraded teh WinPM.net power management system used by our HVAC engineers to manage and forecast teh power consumption of our Chiller Plants and campus buildings/offices. Teh chiller plant freezes water overnight, tan air is blown over teh ice into teh buildings as a cost-effective way of cooling. Also, coordinated internal resources based on project schedule. led teh installation Universities Television Station (Sharks United TV) On demand video streaming server, that allows registered students to stream On-demand SWANK movie content that TEMPhas been licensed to teh university for use by our students.
• Planned, led and managed teh data migration project for Confidential Oceanographic Center. Over a period of three months me migrated over 20 TB of research data across a Wide Area Network (from teh Oceanographic Center remote location to Confidential main campus). Teh data represented over 20 years of research by our research scientists.
• Lead teh upgrade of over twenty systems to meet PCI compliance.

Confidential, Fort Lauderdale, FL

me.T Specialist

Responsibilities:

• Troubleshooting, resolved user issues in an AD environment; related to domain access and group policy.
• Configured users for POP and Exchange email accounts. Installed network printers.
• Configured file sharing; connected mapped drives and provided data backup.
• Network line drops, data Jack/Ports activation, configuring / troubleshooting wireless routers & AP.
• Software installations PC / Laptop repair, imaging and remote deployment through Altiris.

Confidential, Fort Lauderdale, FL

Onsite technician / Project

Responsibilities:

• Each project represented a different company. me would listen to teh needs of teh client tan surveyed their current office environment and come up wif a project plan to get them what they needed wifin budget.
• me provided consulting, as well as network / server installation and maintenance for clients. me also did PC troubleshooting, maintenance and repair.

Confidential, Fort Lauderdale, FL

Senior Technician

Responsibilities:

• We provided technical support to teh customers of computer companies such as Gateway & Confidential Satellite, under their respective warranties; wif hardware/software and peripheral trouble shooting.