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Staffing Specialists Resume

Little Rock, ArkansaS

SUMMARY

  • Committed to highest standards of customer service ensuring prompt handling of calls, complaints, and credits.
  • Dedicated and dependable, continually recognized with increased responsibility for outstanding work ethic.
  • Able to supervise daily operations of customer service, shipping, and receiving.
  • Proficient in developing and maintaining reports for upper level management.
  • Fast learner and able to hit the ground running.

PROFESSIONAL EXPERIENCE

Confidential, Little Rock, Arkansas

Staffing Specialists

Responsibilities:

  • Developing and retaining business by providing outstanding customer service
  • Proactively build a pipeline of qualified applicants, so that positions can be filled quickly.
  • Performing a variety of administrative tasks that support the overall mission of quality performance and service.
  • Delivering high quality service to customers and temporaries by matching skills of temporaries to customer needs.
  • Proficiently use the Confidential software along with all other systems including Microsoft Office.

Confidential, Jonesboro, Arkansas

Onsite Coordinator

Responsibilities:

  • Develop rapport and a solid professional working relationship with all Client Supervisors and Leadership.
  • Assist with payroll issues and concerns and properly advise on how to address/correct those as needed.
  • Coordinate and schedule all employees for the shift.
  • Aid with the daily administrative operations of the human resource department and interact with employees, management and other business associates.
  • Train associates in procedures that deal with company and legal employment policies, office procedures and customer service
  • Familiarize and apply Confidential polices.
  • Investigate any and all personnel issues and complaints.
  • Work with supervisors to gain feedback on associate performance and resolve issues as needed.
  • Effectively communicate via phone, email to send correspondence as it relates to general correspondence regarding site needs etc.

Confidential, Jonesboro, Arkansas

Customer Service Representative

Responsibilities:

  • Answer customer calls
  • Provide client with information on their accounts.
  • Perform changes to clients account if needed.
  • Navigate through the various company computer systems to assist each clients special needs or requests.

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