SUMMARY

• Project Manager for Tivoli Implementations and Upgrades
• TWS Specialist with experience migrating from TWS 8.5 environment to a IWS 9.3 FP2 environment.
• Operations Consultant - Data Center Training and Improvements
• Experience with Dynamic Workload Console (TDWC).
• Extensive experience in AIX 5.2/6.0, Red Hat Linux 5/6.
• Excellent communication and leadership skills.
• System Management Tools: Confidential Tivoli Enterprise Console 3.9, Nagios Core/plugins, HP Sitescope, Confidential Tivoli Framework 4.1.1, Confidential Tivoli Monitoring 6.3, Confidential Tivoli Workload Scheduler 8.x-9.x, Confidential Netcool/OmniBus/Impact 7.3.1.
• System Administration: KSH/Bourne Shell/PERL Scripting, Logical Volume Management, LPAR Configuration, User Account Creation, OS installation NIM, Jumpstart, Server Configuration, Software Installation, Server Backup/Restore, Server Security (UNIX).
• SQL Data Gathering - DB2/MySQL/Oracle using Toad
• OOP ( C++,C#)

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

• Responsible for TWS installation and Intergration with Datastage/Pentaho ETL application from Conception to Implementation.
• Organize Bi-weekly status meetings to ensure project was on track
• Train Operations Team/Data Center staff in procedures for monitoring/alerting and triage actions
• Adhere to all Change Management procedures and phases of implementation ( TEST/DEV/QA/PROD)
• Ensure that Zenoss alerting and monitoring was configured for TWS batch schedule.

Confidential

Confidential Workload Scheduler Consultant

Responsibilities:

• Project work consists of Migrating from TWS 8.5 environment to a IWS 9.3 FP2 environment on new AIX hardware.
• Train Staff on the use of the Dynamic Workload Console (TDWC) as a replacement for the JSC.
• Implement Monitoring and Alerting standards for Critical IWS processes and Business Critical Jobs/Job Streams.
• Implement Monitoring and Alerting for IWS processes and Job Status via Tivoli monitoring and Service Now integration.

Confidential

Tivoli Monitoring Contractor

Responsibilities:

• Provided support for Tivoli Monitoring and Alerting for various client accounts.i
• Utilized Netcool/Omnibus and ITM 6.3 to provide alerting and monitoring.
• Installation and Configuration of Omnibus probes and probe rules
• Performed maintenance tasks for Netcool/Omnibus environment and ITM 6.3 environment
• Developed shell scripts and batch files to automate system recover for applications and services.

Confidential

ESM Administrator

Responsibilities:

• Conversion of TEC 3.9 on AIX to Netcool/Omnibus on RHEL 6 platform.
• Creation and administration of Batch schedule for SAP jobs in TWS 8.6 in accordance to specifications provided by SAP group.
• Created custom plans for Holidays and end quarter processing for Global Production Planning Group in accordance to requirements gathered during group planning sessions.
• Provided after hours support for Tivoli Monitoring and TWS in accordance to SLA.
• Applied patches and upgrades to TWS/ITM following strict change management procedures.
• Installed TDWC in order to remove JSC from the user environment due to java compatibility issues and JSC EOL schedule.
• Trained Operations staff in the use of the TDWC and provided documentation to reference.
• Installation and configuration of Tivoli Impact to provide logic for alerts and integration with Ticketing solution (Service Now).
• Implementation of auto ticketing for Netcool events to Service Now.
• Converted Nagios Plugins to Confidential ITM Situations and Omnibus Probe rules.
• Provided custom creations of ITM 6.3.1 situations for events based on customers’ needs.
• Provided technical support and administration for the Monitoring environment in regards to Tivoli Monitoring and Tivoli Workload Scheduling.
• Participated in Planning for growth and tools evaluations.
• Provided Technical support/coverage during maintenance weekends and after hours issues.
• Provided an interface for clients to access the Tivoli Portal in order to view their specific hardware/application in near real time.
• Creation of ITM 6.3 actions in response to alerts in the PRD environment.

Confidential

Tivoli Consultant

Responsibilities:

• Installed ITM 6.1 agents for servers and applications.
• Used itmcmd and tacmd commands to deploy agents to UNIX/Linux/Windows servers.
• Assisted users in troubleshooting hardware and software errors.
• Reviewed system log files in ITM 6.1 for errors.
• Used TMF 4.1 commands and ITM 6.1 commands to diagnose performance issues.
• Used in house product HUBEQ to assist customers with agent deployments and troubleshooting.
• Resolved problem tickets using Peregrine Service Center.
• Followed Change Management Rules to implement Production Changes.
• Administrate Control -M and AutoSys Batch tools.
• Scheduled/executed Batch jobs for groups within JPMC.
• Followed control procedures to insure batch flow is not interrupted.

Confidential

Tivoli Consultant

Responsibilities:

• Performed upgrade of Tivoli Workload Scheduler from 8.3 to 8.5.
• Used composer and conman commands to copy calendar/jobs/streams, and bring the environment up in a staggered stage with the limits set to 0.
• Installed TWS 8.5 onto RHEL 5.0 platform for PRD/QA/TEST.
• Installed/upgraded MDM/FTA and xagents.
• Configured Tivoli Workload Scheduler for Disaster Recovery failover.
• Created custom shell script to use switchmgr, conman, and composer commands to perform failover to backup Master Domain Manager and move the FTAs in HADR DB2 environment.
• Installed and Configured Tivoli Workload Scheduler for Applications to execute PeopleSoft jobs on a scheduled basis.
• Installed PeopleTools and configured agent to communicate with Application Server.
• Documented and trained staff on the use of the TWS user interface (Job Scheduling Console) in order to perform maintenance and administrative functions.

Confidential

UNIX Systems Administrator

Responsibilities:

• Planned and performed installation of ITM 6.2 on AIX LPAR.
• Installed and configured a complete ITM environment (TEMS, TEPS).
• Configured and deployed TEMAs to over 150 servers for OS and app management.
• Integrated ITM to send event information to TEC for correlation and processing.
• Transferred TEMS/HUB/Portal to RHEL 5 from AIX 6.
• Configured and managed TEC environment for event management and alerting.
• Managed HP Sitescope and BAC environments to monitor Hardware and software environments.
• Reduced event notification by using Automated System Recovery procedures.
• Used built in features of ITM and TEC to execute Remediation scripts to resolve reoccurring issues or to check conditions to reduce the number of page-outs to support teams.
• Installed and managed Tivoli Workload Scheduler 8.1 to manage batch scheduling for PeopleSoft, Informatica, as400, Veritas backups, and various UNIX and windows scripts.
• Installed and upgraded TWS 8.X from TWS 7.x.
• Installed and managed PeopleSoft and SAP Fault Tolerant Agents.
• Assisted Groups with creating Jobs and Job streams using the JSC and TWS GUI for PeopleSoft jobs, Oracle RMAN bkups, SAP transactions, and FTP/UNIX scripts.
• Transferred Master Domain Manager to RHEL VM from AIX server.
• Performed upgrades and patch installations for multiple UNIX servers during Maintenance Windows.
• Worked with Various teams to configure UNIX/Linux servers and assist in Application installation and initial Setup.