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Project Manager Resume

SUMMARY

  • Project Manager for Tivoli Implementations and Upgrades
  • TWS Specialist with experience migrating from TWS 8.5 environment to a IWS 9.3 FP2 environment.
  • Operations Consultant - Data Center Training and Improvements
  • Experience with Dynamic Workload Console (TDWC).
  • Extensive experience in AIX 5.2/6.0, Red Hat Linux 5/6.
  • Excellent communication and leadership skills.
  • System Management Tools: Confidential Tivoli Enterprise Console 3.9, Nagios Core/plugins, HP Sitescope, Confidential Tivoli Framework 4.1.1, Confidential Tivoli Monitoring 6.3, Confidential Tivoli Workload Scheduler 8.x-9.x, Confidential Netcool/OmniBus/Impact 7.3.1.
  • System Administration: KSH/Bourne Shell/PERL Scripting, Logical Volume Management, LPAR Configuration, User Account Creation, OS installation NIM, Jumpstart, Server Configuration, Software Installation, Server Backup/Restore, Server Security (UNIX).
  • SQL Data Gathering - DB2/MySQL/Oracle using Toad
  • OOP ( C++,C#)

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

  • Responsible for TWS installation and Intergration with Datastage/Pentaho ETL application from Conception to Implementation.
  • Organize Bi-weekly status meetings to ensure project was on track
  • Train Operations Team/Data Center staff in procedures for monitoring/alerting and triage actions
  • Adhere to all Change Management procedures and phases of implementation ( TEST/DEV/QA/PROD)
  • Ensure that Zenoss alerting and monitoring was configured for TWS batch schedule.

Confidential

Confidential Workload Scheduler Consultant

Responsibilities:

  • Project work consists of Migrating from TWS 8.5 environment to a IWS 9.3 FP2 environment on new AIX hardware.
  • Train Staff on the use of the Dynamic Workload Console (TDWC) as a replacement for the JSC.
  • Implement Monitoring and Alerting standards for Critical IWS processes and Business Critical Jobs/Job Streams.
  • Implement Monitoring and Alerting for IWS processes and Job Status via Tivoli monitoring and Service Now integration.

Confidential

Tivoli Monitoring Contractor

Responsibilities:

  • Provided support for Tivoli Monitoring and Alerting for various client accounts.i
  • Utilized Netcool/Omnibus and ITM 6.3 to provide alerting and monitoring.
  • Installation and Configuration of Omnibus probes and probe rules
  • Performed maintenance tasks for Netcool/Omnibus environment and ITM 6.3 environment
  • Developed shell scripts and batch files to automate system recover for applications and services.

Confidential

ESM Administrator

Responsibilities:

  • Conversion of TEC 3.9 on AIX to Netcool/Omnibus on RHEL 6 platform.
  • Creation and administration of Batch schedule for SAP jobs in TWS 8.6 in accordance to specifications provided by SAP group.
  • Created custom plans for Holidays and end quarter processing for Global Production Planning Group in accordance to requirements gathered during group planning sessions.
  • Provided after hours support for Tivoli Monitoring and TWS in accordance to SLA.
  • Applied patches and upgrades to TWS/ITM following strict change management procedures.
  • Installed TDWC in order to remove JSC from the user environment due to java compatibility issues and JSC EOL schedule.
  • Trained Operations staff in the use of the TDWC and provided documentation to reference.
  • Installation and configuration of Tivoli Impact to provide logic for alerts and integration with Ticketing solution (Service Now).
  • Implementation of auto ticketing for Netcool events to Service Now.
  • Converted Nagios Plugins to Confidential ITM Situations and Omnibus Probe rules.
  • Provided custom creations of ITM 6.3.1 situations for events based on customers’ needs.
  • Provided technical support and administration for the Monitoring environment in regards to Tivoli Monitoring and Tivoli Workload Scheduling.
  • Participated in Planning for growth and tools evaluations.
  • Provided Technical support/coverage during maintenance weekends and after hours issues.
  • Provided an interface for clients to access the Tivoli Portal in order to view their specific hardware/application in near real time.
  • Creation of ITM 6.3 actions in response to alerts in the PRD environment.

Confidential

Tivoli Consultant

Responsibilities:

  • Installed ITM 6.1 agents for servers and applications.
  • Used itmcmd and tacmd commands to deploy agents to UNIX/Linux/Windows servers.
  • Assisted users in troubleshooting hardware and software errors.
  • Reviewed system log files in ITM 6.1 for errors.
  • Used TMF 4.1 commands and ITM 6.1 commands to diagnose performance issues.
  • Used in house product HUBEQ to assist customers with agent deployments and troubleshooting.
  • Resolved problem tickets using Peregrine Service Center.
  • Followed Change Management Rules to implement Production Changes.
  • Administrate Control -M and AutoSys Batch tools.
  • Scheduled/executed Batch jobs for groups within JPMC.
  • Followed control procedures to insure batch flow is not interrupted.

Confidential

Tivoli Consultant

Responsibilities:

  • Performed upgrade of Tivoli Workload Scheduler from 8.3 to 8.5.
  • Used composer and conman commands to copy calendar/jobs/streams, and bring the environment up in a staggered stage with the limits set to 0.
  • Installed TWS 8.5 onto RHEL 5.0 platform for PRD/QA/TEST.
  • Installed/upgraded MDM/FTA and xagents.
  • Configured Tivoli Workload Scheduler for Disaster Recovery failover.
  • Created custom shell script to use switchmgr, conman, and composer commands to perform failover to backup Master Domain Manager and move the FTAs in HADR DB2 environment.
  • Installed and Configured Tivoli Workload Scheduler for Applications to execute PeopleSoft jobs on a scheduled basis.
  • Installed PeopleTools and configured agent to communicate with Application Server.
  • Documented and trained staff on the use of the TWS user interface (Job Scheduling Console) in order to perform maintenance and administrative functions.

Confidential

UNIX Systems Administrator

Responsibilities:

  • Planned and performed installation of ITM 6.2 on AIX LPAR.
  • Installed and configured a complete ITM environment (TEMS, TEPS).
  • Configured and deployed TEMAs to over 150 servers for OS and app management.
  • Integrated ITM to send event information to TEC for correlation and processing.
  • Transferred TEMS/HUB/Portal to RHEL 5 from AIX 6.
  • Configured and managed TEC environment for event management and alerting.
  • Managed HP Sitescope and BAC environments to monitor Hardware and software environments.
  • Reduced event notification by using Automated System Recovery procedures.
  • Used built in features of ITM and TEC to execute Remediation scripts to resolve reoccurring issues or to check conditions to reduce the number of page-outs to support teams.
  • Installed and managed Tivoli Workload Scheduler 8.1 to manage batch scheduling for PeopleSoft, Informatica, as400, Veritas backups, and various UNIX and windows scripts.
  • Installed and upgraded TWS 8.X from TWS 7.x.
  • Installed and managed PeopleSoft and SAP Fault Tolerant Agents.
  • Assisted Groups with creating Jobs and Job streams using the JSC and TWS GUI for PeopleSoft jobs, Oracle RMAN bkups, SAP transactions, and FTP/UNIX scripts.
  • Transferred Master Domain Manager to RHEL VM from AIX server.
  • Performed upgrades and patch installations for multiple UNIX servers during Maintenance Windows.
  • Worked with Various teams to configure UNIX/Linux servers and assist in Application installation and initial Setup.

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