Broad experience in the IT industry, twenty years managing numerous sized projects and coaching project managers. Successfully uses vast project management experience, combined with quantitative management skills, to help organizations reduce cost, improve project’s quality and become more efficient, by implementing improvements to management and technical processes. Experienced with global teams, talented leader across multiple layers of management, focuses on maintaining excellent customer relations, and obtaining future business.

CORE COMPETENCIES

• Blackbelt in Lean Six Sigma
• Global Supply Chain SME
• Program/Sr. Project Manager
• Business Analyst
• Estimating SME
• Process Improver/Consultant
• Quality Manager
• Implementation Manager
• CMMI Auditor
• Sales Consultant
• Root Cause Facilitator
• Coach/Trainer
• Order Management Systems SME
• Organizational Statistical Analyst
• Quantitative Metrics Analyst

PROJECT MANAGEMENT EXPERIENCE

Wealth of knowledge and experience in cost management, time management, risk management, quality management, quantitative management, testing, change management and integration management.

• Managed 100+ Production Support and Change Management projects for the GM Order Management System, implemented common management and technical processes and tools across order management account.
• Managed a 5 year new development project, 150 developers, reduced GM’s 7 Order Management Systems down to 1, a multi - millioin dollar project, global, multi-supplier, multi-platforms, with 50 interfacing systems.
• Global Supply Chain Sales Consultant for EDS in seeking new business:
• $Multi-Million, 5+ yr-General Motors Corp (GM)-Order Management, Logistic, Inventory, Labeling and Reporting systems
• 6 mo-Software, Applications & Programs (SAP), US & Reignshagen, Germany
• 2 mo-Automobile Wire Harness Industry, England & Germany-Logistic & Inventory systems
• 2 yr-Hatichi Data Systems, California-Parts Management system
• 3 mo-Ameritech Corporation in Michigan-Yellow Pages Production system
• Successfully managed multi-million dollar Implementations of Y2K Conversion projects across all GM Order and Inventory Processing systems.
• Background in Software Engineering-developed requirements and software applications. Performed in every phase of the software life cycle.

PROCESS IMPROVEMENT EXPERIENCE

Instrumental in identifying problems and inefficiencies across an organization and then managing and deploying innovative process or tool solutions to resolve them, resulting in cost savings, improved quality, and gaining competitive advantages.

• Trained and experienced in a variety of Project Management Methodologies & Processes
• PM Body of Knowledge (PMBOK)
• Six Sigma trained Blackbelt
• Capability Maturity Model Integration (CMM/CMMI) auditor
• Participant in Software Engineering Process Group (SEPG), improved many management and technical processes using:
• Lean Six Sigma
• ITIL
• Software Engineering Process (SSP)
• Software Development Process (SDP)
• Proven Blackbelt for GM Global Purchasing Supply Chain (GPSC): Developed and implemented Review & Analysis tools along with a quantitative management plan for catching defects earlier in the software development phases. Organization found hugh training savings in having all 150 developers use a common quantitative process. Incurred efficiency savings in every project by focusing on earlier phases for defect detection. Tools deployed to GM Account.
• Improved efficiency and success by identifying risks and issues earlier in project’s life cycle. Developed and implemented a Summary Review and Analysis tool for communicating defect results to management.
• Improved Customer relationship and sold contracts, by developing and implementing a Test Case database, reduced each project’s test case design effort by 15% due to reuse ability. Developed and implemented testing processes which decreased the number of defects that were released with applications due to the improvements in testing. Resulted in improved quailty, but overall effect was a more efficient client’s business.
• Reduced project management effort by 5%, by developing a Decision Tree tool for Project Managers to use when tailoring processes as they plan projects.
• Improved accuracy of project estimates to be constistantly within a variance of 5-7% improved from 35%. Also reduced the duration of creating estimates from days down to hours by developing an atomated Estimating tool, populated from history metrics.
• Quantative Management SME, expert in analyzing history data, baselines, and models to predict how a project will perform and then select initiatives to improve quality, and reduce costs.
• Experienced faciliator of Root Cause & Analysis sessions when identifying improvements.
• Experienced in training end users on new applications, processes and tools, and has a talent of listening for future needs, leading to future sales.

EMPLOYMENT HISTORY

Confidential, Metro Detroit, Michigan ( )

• Project Quality Engineer: hundreds of projects ( )
• Metrics Expert: supported and trained hundreds of project managers ( )
• Program/Project/Account Manager: 150 developers, multiple deployments ( )
• EDS Sales Consultant: Worldwide Sales Pursuits, SAP ( )
• Systems Engineer: Order Management Systems ( )

Confidential,Consulting ( )

• Developed Alumni Database for Southfield Christian School, Southfield MI (2009)
• Developed Volleyball Statistics Tools for Confidential Schools, Fargo ND (2008)