TECHNICAL SKILLS

• Networks: Novell, NT, UNIX, TCP/IP, LAN/WAN configuration, Windows
• Operating Systems: Microsoft Office Suite - Word, Excel, Power Point, Access, Visio, Project, Outlook, Exchange, Microsoft Server, Telnet connections, Dial-up Networking, Citrix - Winframe Client - Lotus Notes, Lotus Organizer.
• Remotely Possible: SAP, PeopleSoft support, Arev support, Abacus support, MacAfee, Norton s and other diagnostic and spread sheet programs.
• Cisco Routers and Switches: Cisco Wireless Radios - Alcatel-Lucent Wireless Radios - GE-MDS Wireless Radios - DACS, DACCS, - 1353 Network Management, CMS

PROFESSIONAL EXPERIENCE

Technical Analyst / Certified Field Technician

Confidential, Bronx, New York

Responsibilities:

• Diagnose and repair electronic and mechanical issues
• Ensure compliance as required by client agreement and/or scope of work
• Ensure all deliverables are submitted immediately upon completion of assignment
• Low - voltage installation
• Desktop Support
• Telecommunications Support
• Networking/IT
• Cable installation
• Home theatre/audio video installation
• High-voltage electrical experience
• Running and terminating Cat5
• Audio video skills
• Setup and Configure / Trouble-Shoot - Sony Television Displays
• Setup and Configure
• Provided Phone Support
• Trained Support
• Elo Touch Screen
• Netgear Router and Switch
• Gefen Video Splitters

Sr. Network Analyst / Sr. Technical Analyst

Confidential, Houston, Texas

Responsibilities:

• Planned, designed, engineered and constructed communications systems (e.g. microwave, network, Fiber - Outside Plant/Inside Plant, Network Management, 2-way, data, SONET, etc.)
• Network Management Tools (NMT); HP Open View, What’s Up Gold, Solaris, Solar Winds, and Cisco Service Monitor. Utilizing NMT’s to monitor Network Devices, Fault Management, Network bandwidth, and Network Traffic; Routing; Security.
• Maintaining Access Control Lists, checking regularly for IP range, Client access, and Network Traffic throughput
• Configuring and maintaining VLAN’s for Network Isolation and Security. .
• Utilized proficient methods with cabling systems (including fiber), microwave radio systems, licensed and unlicensed radio systems, SONET and Ethernet transport, tower structures (including light controllers), AC and DC power systems, TDM communications, and modems (CSU, DSU, NIU)
• Using SAP for financial services; i.e... Paying Vendor invoices, Manage Project Costs, Ordering equipment, submitting ticket orders and maintaining Project Budgets.
• Evaluated new technologies, products and materials for potential use.
• Managed projects assigned by Upper level management by planning course of action, material resources, and monitoring progress. Lead meetings, conferences, task forces, committees, events, etc. to provide and receive updated information, worked in unity with other agencies with similar communication equipment and system interests.
• Coordinated and supported field personnel regarding installation of communications hardware/software on various communications platforms.
• Provided technical assistance to business units on complex problem resolutions.
• Interacted with co-workers, vendors and customers to obtain and disseminate information. Advised on projects, resolved conflicts, set priorities, coordinated activities, completed projects within time and budget constraints, and provided assistance.
• Researched federal, state, and local laws, rules, regulations, ordinances, policies, and procedures to ensure compliance of communications systems, and ensured systems were operating within the legal parameters.
• Drafted engineering project proposals to define goals, identify the scope, background, and need, and ascertain cost of equipment, parts, and services.
• Developed long and short term plans for updating equipment, adding capabilities, enhancing existing systems, and providing improved communications.
• Developed, submitted, and administered Unit and project budgets, including internal and external client needs to affect completion of scheduled projects and goals.
• Directed selection and development of new communications sites by locating sites, conducting radio surveys, filing documents, drawing up documents for approval, drafting construction drawing, and following through to approval.
• Lead, coordinated and inspected the work of Departmental employees, vendors, service providers, contractors, subcontractors, and others to insure safety and compliance with recognized standards and specifications.
• Drafted bid specifications and requests for proposal, and evaluated vendor responses to establish contracts.
• Wireless Communications Project Manager
• Lead projects that included Wireless integration:
• New Wireless Communication installations
• Wireless Communications engineering and design
• Wireless Relocations
• Wireless Access Points / TOP - Take Out Point
• Communications Tower design and engineering
• Physical Path Surveys
• LOS (Line of Sight) Path Surveys
• Bit Error Rate Testing
• Circuit design and setup
• Using CMS (Circuit Management System) Database to record and implement new circuits
• Setup nomenclature for Circuit ID
• Identifying demarc
• Setup Circuit design from host to customer

Sr. Technical Analyst

Confidential, Houston, Texas

Responsibilities:

• Studied, designed, engineered, constructed, installed, and coordinated communications equipment, systems, and facilities that meet the operational needs of the business units.
• Performed technical studies involving equipment, applications, or theoretical analyses.
• Installed, managed, trouble shoot electric distribution SCADA communications.
• Coordinated Change Management and Monitoring of Cell Relay devices
• Monitored device applications; What’s Up Gold and Tivoli Dashboard Systems for Device Availability.
• Supplied static IP Addresses for Radio/Microwave peripherals.
• Troubleshoot Cell Relay functionality and GE Radio communications.
• Maintained spreadsheet of all devices installed and update accordingly.
• Provided Training for new Application Process and Procedures.

Sr. Desktop LAN Administrator

Confidential, Houston, Texas

Responsibilities:

• Set up IP and PBX phones administering user accounts using Active Directory,
• Trouble-shooting user desktop problems tracking all support duties in Altris call tracking software.
• Set up user contacts, maintained inventory and call tracking options. Loaded computer images and maintained software support via Altris.

IT/ Sr. LAN Administrator

Confidential

Responsibilities:

• Supported the Marine G6 CommDet unit for LAN and technical desktop support.
• Created new accounts for the Domain.
• Supported a wide variety of applications and remote software to access user’s machines
• Trouble shooting Cisco routers and switches.
• Set up printers on the Print Server testing connectivity and functionality.

Confidential, Houston, Texas

IT / Communication Technician

Responsibilities:

• Setup of all CAPROCK satellite systems and configurations.
• Satellite positioning with appropriate tools for functionality.
• Bridged configuration to antenna and parabolic setup.
• Managed all wireless Motorola Canopy configurations from backhaul
• Configured server security entries for User Group Share rights, adding users to global and local groups
• Managed RF radio and repeater configurations
• Engineered and designed radio tower for communications between camp personnel as well as military communications. Configured radio tower with specific coordinates.
• Supported all KBR employees and military personnel. DOD civilians