SUMMARY

• An analytical and forward - thinking project manager and senior principal engineer seeking a project management or agile scrum master role.
• A self-starter with demonstrated ability to influence management, requirements, test priorities and changes to product requirements to improve value and quality while achieving scheduled release dates.
• Extensive expertise in managing multiple agile projects from concept to sustaining, with a consultative solutions approach to overall life-cycle management involving strategic partners, large cross-functional development teams, and multi-partners in global environments,
• An expert leader with vision, organizational skills, managing projects from $150K to over $3M in budgets, managing large development teams and known for producing results with bottom line growth.
• Served as Project Manager and release engineer for Metro Ethernet Products.
• Developed agile concepts, influenced teams to move from waterfall to agile with scrum methods.
• Managed cross functional development and QA teams to deliver major software and hardware releases on-time.
• Developed project schedules, WBS, used iterative development and verification approach with cross functional teams.
• Delivered weekly status at Director’s staff meeting and monthly operations meetings with Vice President of Enterprise R&D.
• Technical Project leader and customer support for tier 1 customers such as Dell, HP and Netgear.
• Drove consultative sales methodology to gather customer requirements and acceptance criteria for each release.
• Led continuous improvement reviews, defect backlog management, identify process improvements to improve quality.
• Implemented agile design and QA release process by tracking task commitments, defect backlog, velocity of team activity.
• Managed post release customer support issues, root cause analysis, update process and implement incremental changes.
• Successfully influenced Broadcom management team to implement Continuous Delivery with emphasis on shifting left the defect find rate by 20% or more for seven diverse development teams.
• Responsible for documenting software development life cycle process and best practices for change and deployment process.
• Team agile coach on use of agile concepts, defined definition of done criteria, responsible for guiding team planning, standups, reviews and retrospective with iterative improvements to process.
• Successfully evaluated, selected, and implemented business analytic tools and ETL base tools to track/trend code reviews, defects, field issues and fix rates across 24+ business units.
• Member of customer engagement support team.
• Defined R&D best practices for design and test strategies based on requirements and root cause analysis from field issues.
• Managed customer support issues for early availability code drops, performed root cause analysis, influence process changes.
• QA Project leader for quality summits with executives at customer sites to review project status and quality improvements.
• Verification manager for 24 fulltime and contract engineers overseeing multiple test disciplines; feature, system, and automation.
• Managed both functional and system test teams, measured efforts of test organization and goals.
• Responsible for hiring, monitoring and documenting performance reviews, managing team budgets,

TECHNICAL SKILLS

• Project Management,
• QA Manger,
• DevOps Manager,
• Cross functional team leader,
• Agile and Waterfall process,
• Scrum and Kanban framework,
• LeSS Framework,
• SaFE Framework, lean Agile,
• Software Development Life Cycle,
• Organizational skills,
• Problem solving,
• Requirements gathering,
• Software Process Management,
• Continuous Integration and Delivery,
• Quality Assurance verification,
• Negotiation, Networking,
• Mentoring, MS Office/Project,
• Atlassian Jira, Confluence,
• InetSoft Analytics, WebEx,
• Windows Desktop O/S versions,
• MS SQL Server and MySql,
• Linux, Java and Python scripting, various L2 services and L3 routing protocols.

PROFESSIONAL EXPERIENCE

Confidential, Newark, delaware,

Responsibilities:

• Continuous Delivery DevOps Work with local team to deliver an automated continuous delivery build and test system to compliment agile development process.
• Managed small development team to manage DevOps tools for adaptive agile development process.
• Subject matter expert for Agile Continuous Delivery and best practices for agile software build process.
• Work with QA teams to extend smoke tests and shift-left execution of automated test cases.
• Lead project to define release cadence for sustaining releases and improve predictability of releases in general.
• Scrum Master lead for DevOps team

Confidential, North Carolina,

Responsibilities:

• Technical project leader for SDK quality improvement project implementing a continuous delivery platform.
• Defined new agile continuous integration test methodology process based on kanban principles.
• Developed automation strategy for shifting test activities earlier in the API development cycle.
• Implemented key measurements to focus test automation improvements with most ROI based value.
• Technical project leader for SOC development team overseeing QA operations and development test groups.
• Continuous Delivery DevOps and Project Manager
• Delivered an automated continuous delivery build and test system to compliment new agile scrum development process.
• Managed small development team to develop DevOps tools using an adaptive/hybrid agile development process.
• Subject matter expert for Agile Continuous Delivery and best practices for agile software build process.
• Served as team leader on agile engineering committee with responsibility for moving teams from waterfall to agile process.
• Defined agile test and development process and QA strategy for major release streams.
• Implemented incremental release process within a scrum framework.
• Provided weekly operations status reports and process improvements to Director and Vice President of Engineering.
• Managed test automation strategies, mentored and provided direction on proper agile test methods including TDD/BDD.
• Implemented business analytic tools and ETL base tools to track/trend project Key Health Indicators.
• Developed companywide metrics to manage iterative quality improvements and operations efficiencies for R&D teams.
• Served as senior test engineer, developing test strategies for enterprise L2 and L3 services for wired Ethernetd products.

Confidential, Billerica, Massachusetts,

Responsibilities:

• Served as project manager for Metro Ethernet 6.x release streams.
• Managing end-to-end the entire development and QA process delivering both software and hardware.
• Managed up to 30 development/QA resources to deliver each release ahead of schedule and under budget.
• Managed release engineering activities; influenced test strategies with highest quality releases per sustaining teams.
• Defined a hybrid agile scrum framework for all Metro Ethernet projects I owned as a process improvement to deliver on-time.
• Implemented incremental weekly development and QA test schedules
• Implemented continuous integration and delivery of working code to system test each week.
• Managed on-time delivery of new products within budget, and released code with fewest field defects.
• Presented project reports at weekly Directors staff meetings and monthly operations review with VP of engineering.
• Participated in design architecture, writing product specifications and test strategies.
• Served as member of Technical Architect Committee for ERS 8600 and stackable Ethernet products, defining R&D best practices and new agile methods to reduce test escapes by 25% or more per release.
• Tier 3 member of customer engagement support team, providing internal and external on-site customer support to identify, resolve and root-cause issues detected in the field.

Nortel Product Verification Manager,

Responsibilities:

• Sr. Test Engineer and then promoted to Sr. Product verification manager within 2 years overseeing the Metro Ethernet QA labs.
• Responsible for development of test plans and execution of test activities for Metro Ethernet portfolio.
• Managed 24 engineers covering feature, system, and automation test activities; including on-shore and off-shore resources.
• SME for new agile development; implemented early test methodologies (similar to today’s Kanban and scrum framework).
• Technical project lead for large application features and third tier support SME for active Metro Ethernet installations.
• Defined and implemented test and automation strategy for Nortel EVPN (MEF compliant-based technology), and developed automation strategy for internal CATT harness to run regression cases.

ADDITIONAl EXPERIENCE

Confidential, Santa Clara, California,

Responsibilities:

• Served as SQA test leader and manager.
• Managed site network infrastructure, maintaining site network connectivity to all business units across seven buildings on campus.
• Developed alpha test plans to test products in same network infrastructure.
• Improved early detection of defects during system test cycles by actually installing, upgrading, and configuring new and enhanced features on campus network.
• Created in-house network call center to monitor site network, using third-party SNMP tools, as well as company’s own network monitoring tools.
• Enhanced help desk’s ability to see potential outages ahead of time and plan for anticipated increases in help desk calls.

Confidential, Austin, Texas,

Responsibilities:

• Managed network operations and local infrastructure within the center, designed, implemented, and maintained WAN and LAN infrastructure, remote LAN services, ISDN services, and ACD Aspect Call Center at 3M Austin Center supporting over 1,000 R&D engineers.
• Served as active participant with various manufactures to beta-test new network and voice products in live environment. Managed third-level in-house customer support for LAN and WAN networks and telecommunications services for Austin Center.