We provide IT Staff Augmentation Services!

It Project Manager/business Analyst Resume

2.00/5 (Submit Your Rating)

Livonia, MI

Hire Now

CAREER PROFILE:

Motivated results oriented Human Resource Business Partner offering expertise in coaching, employee relations, training and policies. Proven track record in building relationships and supporting employees of all levels within an organization. Trusted advisor with effective mentoring, leadership, emotional intelligence, and analytical skills.

SKILL SUMMARY:

  • Compensation Analysis
  • Training & Development
  • Coaching
  • Employee Engagement
  • Diversity & Inclusion
  • Policy and Procedures
  • Employee Relations
  • Performance Management
  • Continuous Improvement & Six Sigma Methodologies/Project Management

TECHNICAL SKILLS:

Software & Systems: MS Office 2013, MS Outlook, Visio, MS Project, SharePoint, OneNote, Photoshop, LMS, Ceridian HR/Payroll/Benef Confidential

PROFESSIONAL EXPERIENCE:

Confidential, Livonia, MI

IT Project Manager/Business Analyst

Responsibilities:

  • Interviewed and recommended candidates for various IT projects
  • Trained new IT hires and various department SME’s on new process and applications
  • Coached and mentored employees with development, teammate behavior and performance concerns
  • Facilitated JAD sessions and meetings to elicit requirements from multiple sources, reconcile conflicts and document implementation process
  • Collaborated with other Project Managers and Senior Management to assemble and allocate resource commitments

Confidential, Farmington Hills, MI

Business Partner

Responsibilities:

  • Supported organization through change transformation from Confidential to Confidential while ensuring continued employee engagement and productivity
  • Actively met with senior management and executives to share updates on employee feedback, challenges and brainstormed solutions
  • Collected and analyzed internal and external d Confidential and comparing salary structures for a particular job, then recommending appropriate compensation
  • Counseled employees and managers regarding HR issues, practice and policies
  • Lead corporate diversity and initiatives by develop and secure funds for annual budget, building educational programs and partner with outside organizations

Business Process Analyst

Confidential

Responsibilities:

  • Proactively implemented organizational changes and ensured close coordination and completion of deliverables required to support continuous process improvement for procedures and products.
  • Identified and recommend process improvement and/or automation opportunities to enhance the productivity and operational efficiency of business partners using Lean Six Sigma DMAIC methodologies.
  • Maintained relationships with US Confidential business partners as well as external suppliers to ensure the procedures developed reflected the goals and objectives of all stakeholders in questioned
  • Collaborated with senior management providing advice, business expertise, and recommendations on business and/or operational processes
  • Project led for successful Consumer Operations and IT initiatives resulting in cost reductions exceeding $300,000 and increasing revenue
  • Facilitated sessions to gather requirements and procedure for As - Is and To-Be processes mapping to support ongoing projects

Policy and Procedure Analyst

Confidential

Responsibilities:

  • Managed the transition and day to day maintenance of the Confidential
  • Contributed to business units metrics and ensured that development or reengineering of procedures supported the US Confidential strategy for improving compliance. created 24 new processes and reengineered 314 polices and processes
  • Gathered and documented requirements for projects that include process change and or application development
  • Created, implemented and provided guidance of policies, standard operating procedures (SOP) and training material
  • Partnered with business to develop remediation plans of regulatory violations of policies

Retail Credit Lead

Confidential

Responsibilities:

  • Coached, developed, trained, and managed a team of 18 by providing in depth training on risk analysis, lending requirements, company policy, and performance expectations.
  • Provided training and coaching, identified barriers to performance and developed improvements plans
  • Performed in-depth analysis, investigation and decisioning on retail credit applications based on the company risk policy and 4 C’s of credit and then educated and communicated decisions to dealers and customers
  • Designed and implemented call center training program

Credit Analyst

Confidential

Responsibilities:

  • Provided solutions to consumer operations funding systems issues and processes.
  • Led and supported organization through change transformation from Confidential to Confidential while ensuring continued employee engagement and productivity.

Hire Now
Report an issue

We'd love your feedback!

Privacy Policy
Resume Categories
Client Services
Job Seekers
Visa Sponsorship