Associate Manager (Project Manager) Resume

SUMMARY

12 years of result oriented execution and proven leadership in customer facing project/program management roles of IT industry.
A certified PM with extensive experience in handling multi - technology, multi-shore, fast paced and complex projects for companies across US.
End to end management of project objectives, scope, schedule, stakeholders, cost, resourcing, communication and negotiation, deliverables and milestones, monitoring and reporting progress, compliance to contract requirements, risk, quality and change.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Associate Manager (Project Manager)

Confidential

Responsibilities:

Successful project and program management of critical engagements - from implementing enterprise solutions for large US corporations such as Apple and Dow Chemical to creating complex solutions and managing multi-year ‘center of excellence’ - for US customers.
Recipient of ‘Best Project Team’ award, ‘100% quality compliance’ rating and consistent ‘Highest Customer Satisfaction’ ratings from customers.
Customer champion in driving solution implementations at on-site, mobile and cloud domains. Expertise in supporting business development and sales activities.
Instrumental in creating best practices and project management processes for PMO.
Supporting Sales in account management, presales, proposal management, demos, POCs and strategic sales collaterals.

Manager

Confidential

Responsibilities:

Overseeing software project execution and account management for the startup company.
Build and extend relationships with the customer’s technical staff and senior management as customer's advocate
Manage customer’s technical issues to successful conclusion. Performs periodic account reviews/audits with the Customer’s management and technical teams
Credited for creating project execution and solution sales strategy, proposal management and relationship management by qualifying Confidential as a preferred vendor and winning prestigious public services projects.

Business Analyst

Confidential

Responsibilities:

Project lead for software delivery engagements for global corporations in US and Europe across industry verticals and technologies.
Received 'PAT ON BACK' award by the global head and rated ‘Star Performer’ for consecutive years.
Won proposal deals of total 8 million USD. Worked on strategic deals for key multi-million dollar accounts.
Market intelligence and strategic collaterals for sales: account mining, growth strategy, customer and market analysis, competition landscape, service offerings and technology, leads and opportunity tracking, industry trends, emerging markets and region or industry wise sales analysis.