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Project Manager Resume

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Philadelphia, PA

PROFESSIONAL EXPERIENCE:

Confidential, Philadelphia, PA

Project Manager

Responsibilities:

  • Server 2012 and 2016 Planning, Installation and Deployment
  • Server 2008 and 2003 Support and Maintenance
  • Cloud Backup and Disaster Recovery Planning
  • Maintained Active Directory
  • Enterprise Firewall Setup and Configuration
  • Microsoft Hyper V Configuration, Installation and Administration
  • Site to Site VPN Setup and Configuration
  • Networking LAN/ WAN Troubleshooting
  • Acronis Backup and Administration
  • Microsoft Server Backup Administration and Configuration
  • Setup Remote DVR Viewing through Corporate Firewall
  • PC Hardware Troubleshooting
  • Enterprise Custom Software Installation and Troubleshooting
  • User Training and Documentation
  • Installation and configuration of Cisco AeroNet 1400 series
  • Proficient in Windows OS XP - Windows 8
  • Handheld device Support
  • Knowledgeable in all current mainstream mobile OS’s
  • Network Planning and Documentation
  • Intuit Quickbooks Administration
  • Hardware Procurement
  • Proficient In Sonic Wall Firewall Administration
  • Proficient at all Office Suites and Modules
  • Configured and Installed Server 2012 New Domain controller and file server in Microsoft Hyper V environment.
  • Setup New Remote Site, with proper networking equipment and Configured a Point to Point VPN for end users to have constant connection to main site.

Confidential, Eugene, OR

IT Consultant

Responsibilities:

  • Remote Technical Support
  • LAN / Network Troubleshooting
  • PC Software and OS Troubleshooting
  • Website Administration
  • Search Engine Optimization
  • Social Media Management

Confidential, Philadelphia, PA

Desktop Support

Responsibilities:

  • Maintained Active Directory
  • Network/LAN/WAN Troubleshooting and Support
  • Microsoft Server 2003 Configuration/Installation/Troubleshooting
  • IP & TDM Telecom Network Support and installation
  • PBX Support
  • Exchange 2007 Administration
  • SharePoint 2007 Administration
  • Custom Application Support and Troubleshooting
  • Desktop and Laptop Hardware Troubleshooting in a Windows XP Environment
  • Polycom VTC support
  • Knowledge and troubleshooting of MS Office 95 - 2010
  • Custom and off the shelf application support
  • Installation and Configuration of Cisco Switch’s
  • Site Management: Knowledge of all Systems and Site Specific Process’
  • Documentation and Planning for Systems Implementation
  • Created End User Documentation to Increase User Proficiency
  • Knowledgeable in Symantec Ghost
  • Sole Support Representative at a Remote Site Supporting over 150 users
  • Remote User and Phone Support as well as Desktop Support
  • VMWARE ESX Server maintenance, planning and Administration
  • Citrix experience
  • Proficient in Windows XP, Vista and Windows 7
  • Handheld devices, mobile computer/tablets support

Confidential, Princeton, NJ

IT Professional/Desktop Support

Responsibilities:

  • Provided IT Support for Over 500 Employees Worldwide
  • Nortel VPN and RSA Token Maintenance and Troubleshooting
  • SMS Server Upkeep and Use
  • LAN & WAN Management and Support
  • Proficiently Installed and Troubleshot Lotus Notes 6.5.4 - 7.0.3
  • Operated Polycom VTC
  • Troubleshot Blackberry Devices
  • Wired Cisco 7000 series switches
  • Maintained Active Directory
  • Troubleshot Cisco Wireless Access Points
  • Extensive Knowledge and Troubleshooting of MS Office Suites
  • PC Hardware Troubleshooting and Problem Resolution
  • Installation and Troubleshooting of Custom Software as well as Off-the-Shelf Software
  • Knowledge and troubleshooting of MS Office 95 - 2003

Confidential, Hatboro, PA

Help Desk Technician

Responsibilities:

  • Managed and Operated Help Desk Supporting over 120 End Users
  • Planned Systems Setup as well as Hardware Troubleshooting
  • Sole Systems Monitor ensuring all AS400 and SQL database jobs ran error free
  • Used Active Directory in MS Server 2003 and 2000 environments
  • Logged, tracked, and identified trends in Help Desk trouble tickets
  • MS MOM training and experience
  • Assessed, evaluated and selected Help Desk Software for purchase and installation based on environment and budget

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