SUMMARY:

Management Graduate with Strong technical skills and 12 years of Project management, Account Management and International Sales and Business development experience, leading diverse teams through complex, high value, high risk initiatives with an emphasis on accuracy and on time / on budget delivery high value, high visibility, game - changing products. Proactive leader who anticipates and resolves critical issues before they derail the development process. Inspirational coach and mentor who builds top performing, productive, highly motivated direct and matrixed teams.

EXPERTISE AREA:

• Product Development Lifecycle
• Agile / Scrum / Waterfall
• Roadmapping
• Budgeting & Forecasting
• Market & Industry Competitive Analysis
• Knowledge of HIPAA Compliance Lifecycle, HIPAA Insurance Regulations and Claims Processing
• Systems Analysis
• Architecture
• Product Engineering
• Risk Analysis & Mitigation
• Customer Behavior Metrics
• Enterprise Installed Software

TECHNOLOGIES & TOOLS:

Methodologies: Agile Scrum Rational Unified Process Extreme Programming Waterfall Unified Modeling language SDLC

Tools: BMC IT Business Management Suite IBM Web Microsoft SharePoint MS Visio WebEx SCM Tools JIRA Citrix XenApp & XenDesktop

Databases: SQL server Oracle MS Access HTML XML

OS: Windows NT / 2000 / XP / Vista / 2007 UNIX AIX Cache

Project Management: MS Office Project Access Visio Outlook Lotus Notes

Web Technology: HTML XML Photoshop MS FrontPage

PROFESSIONAL EXPERIENCE:

SENIOR PROGRAM MANAGER

Confidential, Pleasanton, CA

Responsibilities:

• Involved with 3R Program (Familiar with Edge Server, Application Architecture and claims submission process), Treasury, FP&A (Financial Planning and Analysis), MPS (Member Payment Services), KP Metadata and MAEDS (Medicare Advantage Encounter Data Submission), Responsible for Budget forecasting and reporting variances to Senior Management, Tracking and maintaining RAID Log, Responsible for Integrated IT Project pan, leading and managing multiple program tracks across Edge Server, Claims, Enrollment, Infrastructure and testing
• Phase 1 of the 3R Program successfully completed with revenues close to $350M
• Finalized scope items and overall IT Program business plan for Phase 2 of 3R Program
• Coordinated and created the automation plans for SOX Compliance and application
• Involved in budget tracking and controlling for the 3R Program
• Developed Integrated Project plans for KP Finance

SENIOR PROJECT MANAGER

Confidential

Responsibilities:

• Promoted—based on recognized success and encyclopedic knowledge of Kaiser architecture & processes—to lead development and deployment of high-visibility, enterprise-wide strategic web / mobile application products and system upgrades. Well versed and experienced in Release and Change Management processes at Confidential
• Responsible for coordinating and implementing the road map for regional Epic upgrades
• Provided application expertise for projects up to $6M for regional Health Connect Epic applications including Ambulatory, Cadence, Interoperability (MyChart, Affiliate Link, MyEpic, InterConnect), Citrix, Data Courier, Integration Broker, EpicCare Inpatient (Order entry - CPOE - Computerized Physician Order Entry), Expertise in solving customer problems, single point of contact for customer outreach including customer escalations, planning and strategizing future initiatives for the regional customers from GA, NW, MA and OH, maintaining check over quality, cost and schedule Direct product management process from initial planning, through development and implementation to final handoff to support.
• Lead complex, cross functional development and deployment teams of 40-50 FTE, vendor, and client resources.
• Coordinate shared resources with multiple regional Program Managers. Managed $13M budget.
• Deliver anticipated savings of $50M-$75M / year.
• Reduce processing time by 25%.
• Integrate multiple big data streams.
• And ensure uninterrupted user accost to health records.
• Key contributor to development of strategic DR plan with full backup datacenter.
• Dramatically improved system availability from unacceptable 95% to 99.99%.
• Ensured full compliance with federal mandates and regulatory compliance.

PROJECT MANAGER

Confidential, Kansas

Responsibilities:

• Responsible for managing multiple projects and allocating quarterly budgets to unique technologies in the animal health industry.
• Collected data from existing customers on market needs and researched market for unmet needs.
• Developed reports and made presentations for Proof of Concept (POC) funding program.
• Provided technical support, guidance and devise business plans and recommendations for unapproved special projects in the Phase I stage of the Proof of Concept (POC) seed funding program.
• Administrative support (communicating with the finalists and non-finalists in the Phase I stage) and help in managing the Proof of Concept (POC) Program.
• Collaborated with industry experts and venture capitalists for providing guidance and investment support
• Created detailed data repository for potential finalists for the seed funding program and well maintained SharePoint directory.
• Gathered requirements
• Facilitated stakeholder communication
• Created and maintained project metrics
• Identified gaps, conducted SWOT analysis
• Provided critical issue solutions, Vendor management and Stakeholder management

PROJECT MANAGER

Confidential, Harrisonville, MO

Responsibilities:

• Led multiple internal and M&A, system acquisition, development, and migration projects.
• Managed proposal documentation to the clients based on RFP’s and providing valuable inputs for proposal write up and evaluating new technologies
• Conducted Statement of Work Presentation
• Led projects up to $700K with teams up to 40 members.
• Exceeded customer expectations and delivered 80-85% repeat business.
• Excellent technical / project management skills resulting in high revenue for the organization, Worked and improved in-house technologies, Implemented lean six sigma (LSS) ideas thereby eliminating waste and generating revenue for the organization
• Performed feasibility studies, and cost benefit / risk analyses
• Conducted personal interviews to gather requirements and identify gaps (GAP Analysis)
• Documented system requirements and business specifications
• Handled client relationship and expertise as a liaison between Management, Client Personnel and Vendor Management, Directed project development, execution, and closeout