SUMMARY

• 8+ years of experience in Software Quality Assurance with strong emphasis on Accessibility testing and Functional testing
• Excellence in Accessibility Test Consulting
• Good expertise in Web Content Accessibility Guidelines (WCAG) Level A, AA, AAA guidelines testing
• Good expertise in Section 504 and 508 Compliance testing for web applications, products, PDF documents and VPAT reports generation in accordance with ADA standard
• Proficient in performing code level verification in front - end (HTML 4.0 and 5.0, CSS 3.0, JavaScript) as per accessibility checkpoints
• Hands-on experience in using assistive technologies JAWS reader, NVDA, Supernova magnifier, iOS native tools (Voice Over reader, Siri voice recognizer), Windows native tools (narrator, magnifier), Android native tool Talkback
•  manual testing process: WAT toolbar, WAVE tool, Total Validator tool, Juicy Studio Color analyzer
• Expertise in signifying the fix techniques and potential recommendations to ensure good extent of accessibility compliance
• Good experience in Functional testing methodologies: System, Integration, SIT, Regression, UAT
• Expertise in using QC defect management tool
• Conducted comprehensive accessibility testing for web applications as per Web Content Accessibility Guidelines (WCAG) 2.0 Level A, AA, AAA standards
• Performed accessibility testing for web application, products as per Section 508 IT Internet and Intranet, product compliance
• Worked with various accessibility testing tools WAT, WAVE, Color sampling, IBM Rational Policy Tester Accessibility Edition and assistive technologies JAWS screen reader, NVDA, Supernova, OS native tools to check for accessibility compliance
• Prepared detailed accessibility test reports with technical fix solutions (code samples)
• Documented accessibility best practices aligned with required compliance level and technical design frameworks to be used for current and future developments
• Provided creative solutions balancing user, business and technical needs to business/project teams
• Proficient in working with STLC: Requirement analysis, test case creation, test execution, defect management of functional testing types system testing, integration testing, regression testing
• Proven productive results out of efficient team work and test planning
• Proven verbal and written communication skills to lead the project discussions and client calls
• Created testing artefacts related to project planning, test reports, metrics, best practices, root causal analysis Publications
• Published an article named ’10 checkpoints for Initial User Interface Testing of commercial web applications.
• Working towards publishing an article related to ‘Evolving accessibility best practices in web applications’

TECHNICAL SKILLS

• MS Office: Word 2013, Excel 2013, PowerPoint 2013
• Accessibility Code Verification technologies: HTML 4.0 to latest, CSS, JavaScript
• Assistive Technologies: JAWS, Supernova, NVDA, iOS reader (voice over), windows native tools (narrator, magnifier), iOS and Android touch phone gestures
• Defect Management tools: Quality Center 11.0, 12.0, MS Excel

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

Accessibility Test Consultant

Responsibilities:

• Conducted reviews of user interface designs, visuals and content for accessibility
• Provided design recommendations to ensure the designs are accessible for people with challenging impairments such as Vision loss, Low vision, Color blindness, Cognitive impairments, and Motor disabilities.
• Performed accessibility verification of web and mobile applications against conformance of Web Content Accessibility Guidelines (WCAG) Level AA.
• Tested the applications with assistive technologies such as JAWS screen reader, magnifier
• Tested the applications with keyboard-only to ensure the application is accessible for users who can hardly use mouse
• Involved in project technical discussion to clarify accessibility related ambiguities through development stage
• Worked with Accessibility Subject Matter Experts to document the accessibility best practices aligned with user experience and WCAG Level AA standards
• Reported the accessibility violations identified to the project team. Work with Development team to suggest technical and advisory recommendations for violation fixes.

Confidential, San Jose, CA

Accessibility Test Consultant

Responsibilities:

• Understand the project requirement and the required accessibility compliance
• Designed test strategy and scheduled timelines based on the build releases
• Performed code level verification through manual analysis of front end technologies HTML 5.0, CSS 3.0 and JavaScript as per WCAG Level A and AA criteria in the required web browsers
• Used Juicy Studio Color Analyzer to analyze the color sampling of user interface elements as defined in WCAG Level AA standards
• Tested the application for keyboard accessibility
• Tested user interface components of the page with assistive technology JAWS screen reader keyboard strokes as required by accessibility standards
• Prepared detailed reports in MS Excel documenting identified violations with proposed resolutions, including technical fix suggestions (code samples) needed for existing design
• Clarified the development team queries related to accessibility bugs by walkthrough of WCAG Level AA guidelines
• Retested accessibility bugs after code fix release
• Conducted regression testing of integrated pages for WCAG Level AA success criteria in order to test the accessibility code fix impact in the application
• Prepared WCAG Level AA accessibility compliance report in line with standard process documents
• Participated in client calls and project team discussions to update testing status and deliverables

Confidential

Functional Test Engineer

Responsibilities:

• Understand TLM application functionalities (Recon Admin, Web Connect, XACT reporting tool, BO Info view reporting tool)
• Conducted requirement study of projects Internal Cash Reconciliation & Income Reconciliation and walkthrough of understanding with project team
• Prepared Requirements Traceability Matrix in Quality Center tool
• Prepared test cases based on requirements and mapped with RTM in QC tool
• Created test data required to simulate scenarios of live reconciliation activity in the test environment
• Executed test cases in the products under scope and logged defects in QC tool
• Prepared test reports and metrics as part of deliverables

Confidential

Accessibility Test Consultant

Responsibilities:

• Tested the core modules of application using automated testing tool IBM Rational Policy Tester Accessibility Edition to understand the tool usage aligned with project requirement
• Analyzed the tool reports in order to eliminate false positives generated by tool
• Derived a test approach solution for the accessibility testing of future applications
• Documented Accessibility best practices to achieve WCAG 2.0 accessibility standards
• Provided suggestions towards effort estimation and recommendations in order to improve the test efficiency within estimated timeframe

Confidential

Accessibility Test Consultant

Responsibilities:

• Analyzed business requirements and required accessibility compliance
• Understand application functionalities through knowledge transfer from the project SMEs
• Prepared test plan document detailing agreed scope, test strategy, and timelines
• Developed test cases to ensure complete coverage of Section 508 accessibility checkpoints
• Conducted comprehensive accessibility testing for all the four applications under scope as per Section 508 compliance IT Internet and Intranet and Product Accessibility Standards through manual verification technique
• Tested keyboard accessibility for the products as per Section 508 compliance guidelines
• Tested the products with assistive technologies JAWS screen reader, magnifier as required by Section 508 compliance checkpoints
• Counseled fix recommendations to IT development team to fix the accessibility violations
• Published Voluntary Product Accessibility Template (VPAT) report based on Section 508 compliance testing results of products
• Participated in project discussions with clients to provide testing updates
• Documented accessibility best practices and presented to IT design team in order to implement coding standards for future accessible products
• Managed process related activities through in-house company Cognizant 2.0 tool

Confidential

Accessibility Test Consultant

Responsibilities:

• Involved in project start up discussions with project and business teams on understanding the required accessibility compliance as part of Integration program
• Worked with the project managers to ensure that accessibility testing accommodates project timelines, budgets, technical and scope constraints
• Tested the customer banking application as per WCAG 1.0 and 2.0 Accessibility guidelines using visual analysis: code level verification of HTML, CSS, JavaScript
• Used tools that aid manual process of testing WCAG compliance guidelines: WAT browser plug-in for IE, WAVE browser plug-in for Firefox
• Used Color Contrast Analyzer to check the color sampling of UI elements of application
• Tested keyboard accessibility of the application as per WCAG compliance standards
• Verified the application with assistive technologies JAWS screen reader and Supernova magnifier as required by accessibility guidelines
• Tested Intranet products for WCAG compliance standards to ensure good extent of accessibility
• Tested mobile banking application using both real hand held devices and simulators with assistive technologies Voice Over on iOS and Talkback on Android devices as per mobile accessibility guidelines defined by IT Accessibility group
• Logged accessibility bugs in Quality Center tool and tracked the issues to closure as per defect life cycle process
• Worked closely with IT accessibility SMEs, and development teams to discuss accessibility findings and possible technical fix solutions to achieve compliance