Project Manager Specialist Resume Lansing, MI - Hire IT People

PROFESSIONAL EXPERIENCE

Confidential, Lansing, MI

Project Manager Specialist

Responsibilities:

Directly manages corporate projects, which includes managing people, budgets, and resources, planning, problem solving, risk and issues management, communications, reporting, vendor management, implementation, and project close - out.
Mentors corporate leadership in the utilization of best practices, as well as resource allocation, project prioritization, plan development and analysis, risk, scope and budget management.
Works directly with executive sponsors, corporate leaders, and project teams to ensure successful project completions.
Develops and maintains relevant procedures and directions. This includes, but is not limited to handbooks, manuals, tools, and templates.
Participates in developing department goals, objectives and systems.
Serves as a member of various projects advisory groups providing project guidance.
Works with minimal supervision.
Maintains confidentiality.

Confidential

Departmental Manager

Responsibilities:

Manage staff of 10 analyst (recruit, hire, coach, and performance manage)
Project Management
Audit Liaison between the Office of Retirement Services and The Office of the Auditor General
Draft response to audit findings
Lead compliance initiatives
Manage vendor contracts including Health Care with BCBS, Defined Contribution Plan with ING, Healthcare analytics with Truven, Actuary with Gabriel Roeder Smith and the Defined Benefit Plan managed at the ORS
Manage Service Level Agreements (SLA) with vendors
Oversee that Request for Bids (RFP) are done timely
Gabriel Roeder Smith and the Defined Benefit Plan managed at the ORS
Manage Service Level Agreements (SLA) with vendors
Oversee that Request for Bids (RFP) are done timely

Confidential

Product Support Team Lead

Responsibilities:

Prioritize the workload of the analyst
Draft notifications to States discussing software bugs resulting from releases
Coaching staff on customer service and analytical skills
Responsible for documenting current processes within the team and creating processes when applicable
Project manage as assigned by director