CORE COMPETENCY:

Datacenter / IT infrastructure transformation Projects - Consolidation, Migration, Upgrade, relocation, New Builds, etc…

EXPERIENCE:

Confidential

Responsibilities:

• Apply established migration process in Discovery, Planning, and Execution, phases of migration.
• Work with Migration team to review migration candidates according to Design principle
• Conduct Deep Dive sessions to review Questionnaires, drive the provision, and migration process
• Maintain control of migration related efforts, tasks, communications throughout the migration
• Conduct weekly touchpoint meeting for App Load, QA/QC, Migration, Decommission process.
• Facilitate, drive, and conduct meetings to clear migration blockers.
• Provide updates during status meetings with Migration manager, PMO, Program manager, & Governance group
• Work with mX technology team in support of mX implantation efforts
• Work with Migration Command Center to define and fine tune the Migration Event tasks, check list, etc…
• Provide weekly status report to management team.

Senior PM for IT infrastructure

Confidential

Responsibilities:

• Review Discovery artifacts, Application inventories, and infrastructure Architectural diagram
• Create/Review migration plan/process, Design principle, method, schedule, resources requirement
• Schedule Kick-off meetings, Tech-Review workshops, Deep Dive Sessions, Go-Live checklist for CAB.
• Finalize Migration project plan with Apps and migration team. Attend CAB meetings to obtain approval
• Allocate resources to execute project plan, tasks, and create migration calendar.
• Create status reports, RAG Score cards, RIAD with Remediation/action plans.
• Attend, conduct and Drive project status meetings. Address action item and remediation plan as needed
• Create Remedy tickets for Servers, SAN, OS, network configurations, etc… provisioning
• Create RunBook for command center, and migration team to be executed on migration date.
• Create SOP for DC operational team (BAU)

Project manager

Confidential

Responsibilities:

• Drive/Manage Application migration/Data center consolidation project
• Review As-is / To-be Architectural diagram then create project, migration, and cutover plans,
• Determine migration approach with SMEs for P2V, V2V, New Build, Lift & Shift, etc...
• Conduct Deep dive sessions with Application, Infrastructure SME, and migration team to plan and schedule execution of migration.
• Leverage Remedy tool for Change and asset management, resource allocation, task assignment.
• Track and Report on status of migration during Scum meetings. (T-X check list, RAG, RAID, Remediation tasks)
• Create Go-Live check list and conduct Go/No-Go meetings
• Execute migration plan with Command center and Migration team. (Hour-By-Hour task list)

IT Infrastructure Transformation Project Manager

Confidential

Responsibilities:

• Orchestrated project discovery process, created, managed, reviewed, and executed all project plans for DC Consolidation/Migration project with multiple phases and locations.
• Using Change Management System to create tickets for all Project related Task
• Established DR/BCP documents addressing Compliancy and functional needs.
• Conducted project status meetings to identify, mitigate, and propose action plan to address risk, issues, and gaps.
• Leverage Heat Map report to track, monitor and report on resources availability on-site and off-shore
• Conducted daily and weekly PMO status meetings and attended monthly Steering committee workshops.
• Schedule UAT as needed with corresponding business unit personnel and SMEs

Confidential, Tampa, FL

IT infrastructure Transformation Project Manager

Responsibilities:

• Created SOP for PM team and BAU team to coordinate Project support and operational functions.
• Managed support team to enhance EUC experience: Desktop application support, Email; Remote connect, etc…
• Establish, report, and maintain SLA, KPI/CPI matrix
• Create reviewed, justified and presented 3-year budgets for IT transformation projects including Procurement process and procedures.
• Create, Managed, execute E2E PM process for P2V, V2P, New Build and Lift & shift for Data center and Apps migrations
• Negotiate Contract, SLA, and SOW with Vendors, and IT services providers
• Conducted project status meeting with all PMs, SMEs, Business Unit leads, BAU manager
• Conducted UAT, monitored testing progress, review results address issues/problems
• Managed the preparation and execution of DR/BCP tests that adheres to audits/compliance requirements.

Confidential, Wilmington, DE

Project Manager

Responsibilities:

• Attended DC build status meeting to ensure realistic timeline
• Review resources Heat Map to ensure resources availability
• Interview and on-boarding technical resources/SMEs
• Conducted meetings with client SME to review migration methods, resource requirements, timelines, and budgetary constraints.
• Attended status meetings to report and update milestones, risks, deliverables, etc.
• Created T-X Checklist to track migration process.
• Created cutover plan per migration Wave plan, Servers/Hosts list, Patching schedules, etc…
• Created process for backing up of AD environment before any migration activity

Confidential, Washington, DC

Manager, Enterprise Computing

Responsibilities:

• Manage ~ 20 on-site, off-shore members team to ensure optimal functionality of Hosted DCs
• Manage DC consolidation, Upgrade, and DR/BCP projects. Involving Electrical, HVAC, Rack relocation, Decommission.
• Managed systems installs, upgrades, Server Patching, Migrations/Consolidations, DR test (SOP)
• Provide status report presentations to OCIO and senior executives
• Meet with SMEs to discuss projects status, resources allocation/utilization
• Leveraged Remedy ticketing system for Change, Incident, and Work Order management.
• Reviewed Major Incident Reports and Root Cause Analyses for postmortem reviews.
• Conducted quarterly Mock Drills for DR/BCP training exercises.
• Schedule, execute, and ensured completion of semiannual DR/BCP testing, Created remediation list and followed-up with action items. Prepared reports/test results for SOX compliancy reporting
• Ensured KPI/CPI and SLAs are met with clarity and proficiency in a timely manner.
• Minimized negative financial impact for any breached KPI/CPI in the Matrix.
• Coach and mentor staff to promote collaboration and cooperation.
• Reviewed resources Heat Map and offer recommendation to retain valuable talents.
• Interviewed and hired new team members to fulfill Onsite and off shore positions.

Confidential

IT Systems Manager

Responsibilities:

• Established SOP for operation, maintenance, project, and asset management.
• Reviewed status reports, project plans, task lists, support requests and open issues.
• Attended manager’s meeting to report on project status, departmental goals, and discuss future projects with IT Managers, Application Architects, the CIO, and the IT Security Officer.
• Managed and mentor staff of 10 to maximize performance and improve service efficiency.
• Defined job functions, review resumes.
• Interviewed and hired qualified Systems Administration candidates.
• Planned, approved, and scheduled training for staff.
• Conducted performance appraisal (PA) of 10 direct reports on the Systems side, and contributed to PA of 5 indirect reports on the Application side. Addressed under-performers with action plans: Verbal, written warnings, and termination.
• Managed vendor relationships with over 10 third party vendors
• Created procurement, invoice, and billing process and procedure
• Met with vendors regarding new purchase and/or service delivery, installation, turn up, cutover, shutdown, decommission, asset reclamation, ongoing support at new site (SLA, Support contract, Billing, etc).
• Managed major projects such as DC, Offices and Trading Floors constructions as well as moves.
• Attended weekly DC construction status meeting.
• Managed DC, MDF and IDF construction, move, migration, and decommission.
• Managed the move, build, install, and support of a single trading desk that can support over 15 traders.
• Review and validate designed of trading floor systems: Cooling, Multi-display; News delivery
• Negotiated with vendor on Schedule, Space, and Logistics.
• Managed Smaller projects such as upgrades to applications; patching of servers databases, workstations; cabling, replacement of UPS or back up tape.
• Managed Virtualization projects via the process of: PoC, defining requirements, selecting VM candidate, scheduling P2Vmigration, going live and validation.
• Upgrade existing backup system and established off-site storage, tape rotation, and test restore procedure.
• Responsible for Semiannual DR/BCP test.
• Created and implemented DR/BCP and procedures.
• Managed emergency response team on the execution of DR/BCP process.
• Reviewed process with Business Units and DR/BCP Coordinators.
• Conduct Monthly meeting and provide updates to DR/BCP committee members.
• Visited DR/BCP site to ensure functionality and readiness.
• Recommended and responsible for expansion of DR/BCP site.
• Conduct drills, test restores, OS patching, software updates, line test, power cycle, failover / failback.

Confidential

Manager IT Ops, Senior LAN Admin, Regional LAN Admin, LAN Admin

Responsibilities:

• Developed, implemented, and supported Active Directory in a multi-domain environment.
• Deployed and supported SAN/NAS resources to be accessed by Win2K3 servers.
• Configured high availability clustering environment for File/Print, and Exchange 2003 servers.
• Configured data replication between production and DR sites.
• Managed, performed and support server and data migrations, Novell, NT, Win2K3.
• Migrated backup systems ArcServe, BackupExec, NTBackup to HP DataProtector,
• Participated in design, configure, and deployment of remote access solutions
• Configured and supported Exchange Archiving System (EAS).
• Configured, installed, and upgraded Anti-Virus software for Servers, workstation, Notebooks. McAfee and Norton.
• Managed end-to-end PC replacement projects.

IT Project Lead

Confidential

Responsibilities:

• Led company-wide Y2K compliance effort.
• Participated in after-hours support shift rotations.