PROFESSIONAL SUMMARY:

Results - oriented, high-energy, IT professional, with over 17 years of experience managing projects for companies within industries; such as, telecommunications, marketing, software and government, seeking a position where transferable skills from both past and present experience can benefit corporate goals and objectives.

SOFTWARE SKILLS:

Microsoft Project, Visio, PowerPoint, Excel, Adobe Dreamweaver, DocuShare, Microsoft Office, Tool for Oracle Application Developers (TOAD), Business Objects, Clarity PPM, SharePoint, SQL SSMS 2012, Report Builder 2012, 2014 Microsoft Team Foundation Server, Google Drive, Windows One Drive

PROFESSIONAL EXPERIENCE:

Confidential, Little Rock, AR

Responsibilities:

• Inventory, procure, and submit payments for office supplies.
• Help to organize and reconcile employee schedules and billable hours.
• Assist in preparation of individual case files to submit government for invoicing.

Confidential, Little Rock, AR

Project Manager

Responsibilities:

• Managed and responsible for developing cost analysis, design considerations, staff impact amelioration, and implementation timelines.
• Reported to and provided updates to with Vice Chancellors, Associate Vice Chancellors, Deans, Associate Deans, Directors, Interim Associate Directors, etc…
• Maintained information technology strategies by managing staff; researching and implementing technological strategic solutions with IT costing, mapping IT processes/workflows, and performing technical preservation of system by implementing disaster recovery and back-up procedures, in addition to, information security and control structures.

Confidential, Little Rock, AR

Business Processing Analyst

Responsibilities:

• Owned responsibilities for Department of County Operations regarding federally funded programs, administrated by the state.
• Maintained a deep awareness of complex Federal regulations, rules, changes in Federal guidelines, tackling projects across new domains and systems.
• Utilized Oracle Sequential Query Language (SQL) to retrieve flat files from secure File Transfer Protocol sites (FTP) to load, index, and create Oracle tables.
• Published repeatable, parameter driven web-based, intranet reports from 80 databases.
• Increased findings of waste, fraud, and abuse from 10% to 14%

Confidential, Little Rock, AR

Software Consultant

Responsibilities:

• Consulted Windstream with temporary assistance for a one-time replacement and consolidation of B2B and Residential software platform.
• Provided project scope and planning, business process and system design, and project management support.
• Evaluated business needs and developed high level solution in conjunction with System Analyst.
• Developed and executed comprehensive test plans and worked closely with developers to define steps to reproduce and correct defects.

Confidential, Little Rock, AR

Project Manager

Responsibilities:

• Managed multiple Systems, Applications, and Products (SAP) projects simultaneously (20-30 organizations per project), per the 5 phase Project Management Institute (PMI) methodology of conception and initiation, planning, execution, performance/monitoring, and project close i.e., Data Center Management, Mainframe/Server Software Upgrades, Business Continuity Disaster Recovery, and Federal Audits, utilizing Information Technology Infrastructure Library (ITIL) practices.
• Vetted all project requests, created and tracked individual Project Manager time utilization for Director of EPMO, assigned each project to appropriate EPMO resource, and conducted weekly meetings with all necessary groups to assign specific team leads to individual projects.

Confidential, Little Rock, AR

Marketing Product Manager

Responsibilities:

• Provided business analytics to gain insight and drive business planning based on on data and statistical methods
• Performed Business intelligence utilizing querying, reporting, online analytical processing (OLAP) methodology.
• Utilized Tool for Oracle Application Developers (TOAD) and Business Objects.

IT Business Consultant

Confidential

Responsibilities:

• Performed Build and Release management utilizing Enterprise Release Management (ERM), Information Technology Infrastructure Library/Information Technology Service Management (ITIL/ITSM) incorporating release and deployment processes to plan, schedule and control, the movement of releases to test and live environments, and the Change Management Process.

Senior Business Analyst

Confidential

Responsibilities:

• Authored Information Warehouse production processes, such as; Input Source Files, Output Downstream Files, Hardware Inventory, and Maintenance Windows for Servers, etc.
• Developed technical expertise to understand the flow of systems and transformation of the Extract, Transform, and Load (ETL) business rules.

Business Analyst

Confidential

Responsibilities:

• Analyzed Roaming Traffic ($18 million dollars per month) utilizing Excel and Access.
• Enhanced intranet web design using development tool Adobe Dreamweaver .

Project Analyst

Confidential

Responsibilities:

• P rovided critical data support to project managers including budget tracking and financial forecasting, project evaluation and monitoring, maintained compliance with corporate and public regulations, and performed data analysis relevant to project tasks.
• Defined key performance parameters and created regular variance reports to track progress.
• Responsible for project management and coordination with Database Administrators, Technical Services, UNIX, and Mainframe groups for client/server projects, lasting from 1- 2 months in duration.