Senior Consultant Resume

SUMMARY

Experienced in project administration. Management oversight for contract initiation, transition, design, development, implementation and ongoing operations.
Skilled in the direct supervision of project teams in the research, evaluation, planning, development and implementation of programs and services.
Effectively interfaces with government agencies.
Accomplished at grant writing and resource development.
Skills include all aspects of project management and facilitation including staff selection, training, day - to-day operations.
Experienced in multiple System Development Methodologies including Waterfall and Agile.
Knowledgeable on Lean fundamentals, concepts and facilitation.
Strong communication and organizational skills.

PROFESSIONAL EXPERIENCE

Confidential

Senior Consultant

Responsibilities:

Serves as SCRUM Master
Focus on servant leadership principles
Define quantifiable objectives and success metrics
Prepares reports for PMO management regarding project status
Self-directed and independent
Responsible for the coordination and completion of customer accepted project deliverables
Manage scheduling, tracking of millstones, issues, and risk management mitigation strategies
Leading and coaching professional teams
Plans and coordinates project resource allocation in a matrix environment
Sets deadlines, assigns responsibilities, and monitors project progress
Ensure deadlines are met within budget and scope
Analyzes project information and patterns to identify opportunities for process improvements
Oversight of the development of Computer based and Instructor Led Training
Facilitator of effective stakeholder communications and meeting facilitation
Selection and implementation of a robust Learning Management System - Cornerstone
Skill in adult learning concepts such as Bloom’s Taxonomy
Excellent ability to identify and understand requirements of the project team
Lead team in collaborative problem-solving activities
Development of a comprehensive training plan for 800 child support program end users
Management and oversight of training development professionals
Training site selection and preparations
Key implementation/transitional staff for program deployment

Confidential

Senior Employer Relationship Manager

Responsibilities:

Relationship Manager representing employer community in the collection of child support
Facilitator of effective stakeholder communications
Ability to write proposals, progress reports, and other related project documentation
Develop and implement project plans
Change control and status reporting
Direction of agency goals in marketing and increasing funds by electronic funds transfer
Successfully increased EFT collection rate from 23% - 63%
Implementation team member for multiple program and application installations
RFP and Proposal subject matter expert
Responsible for instruction, direction, and evaluation of employees
Identifying security threats and vulnerabilities

Confidential

Outreach Manager

Responsibilities:

Member of the Office of Child Support Enforcement (OCSE) EFT/EDI work group
Oversight and facilitation of payment Website
Function lead for Website redesign and deployment
Design and deliver education for partner agencies on agency programs
Presenter for stakeholder program conferences and seminars
Team lead on delivery of Annual Reports
Keen understanding of equal employment opportunity practices, affirmative action, policies, procedures, and resolution

Confidential

Program Manager

Responsibilities:

Established a customer service call center to facilitate the migration to a statewide certified system
Direction of staff in planning, development and evaluation of programs and services
Prepares reports, and composes correspondence relative to agency initiatives
Knowledgeable of the legislative process and governmental organizational structure
Key implementation/transitional staff for program deployment

Confidential

Executive Director

Responsibilities:

Registered lobbyist for children's health & welfare issues
Liaison for Michigan and National PTA Urban Initiative
Facilitated advocacy and leadership training
Designed and facilitated budgets
Responsible for building and maintaining governmental and agency networks
Managed state board of 63 persons
Ex-Officio of Budget & Finance, and IOD (Individual and Organizational Development)
Planning and Facilitation of Statewide Conference and Leadership Trainings
Participated in organizational strategic planning
Board membership for School Management Lobbyist (SML)
MEA Scholarship Committee