PROFESSIONAL PROFILE:

• Entrepreneurial professional with 20 years experience in IT management and application systems analysis in a wide variety of industries.
• Demonstrated expertise maximizing practical use of technology business processes to achieve competitive advantage.
• Adept at running large scale initiatives to streamline operations and infrastructure, develop software systems, re - architect networks, and prepare for future expansion.
• Results orientated leader who tackles big challenges with strong emphasis finding solutions within a limited budget.
• Managed implementation of new enterprise data warehouse systems, Veritas clusters, Teradata, IBM Datastage, CITRIX, firewalls, AIX, Linux, Windows, MQ, SQL, DB2, Oracle, .NET development.
• Managed development of new insurance product, business analysis, vendor relations, contracts, MSAs, SOWs.
• Managed migration of multiple projects as part of acquisition of Great West Health Care. Included FileNet, Onbase, Mainframe, SAP, hardware and software environments.
• Developed myriad web sites for outside clients including Generation UCAN and Corporate Rain, focusing on building social media opportunities to expand the businesses.
• Built an event management business with over 250 permanent and contracted employees.

CORE COMPETENCIES:

• Project/Program and Dept. Management
• Business Analysis
• Business Process Re - engineering
• Software/System Development/Deployment
• Entrepreneurial Business Development
• Application Development
• Network Architecture and Implementation
• Vendor Negotiations
• Strategic Business Planning

TECHNICAL SKILLS:

Software Applications: MS Office, Photoshop, Dreamweaver, MS Project

Platforms/Operating systems: Windows, Unix, Linux, Cisco, Solaris, z/OS

Programming languages: HTML, C++, Javascript, VoIP, Video Over IP

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Project Manager

Responsibilities:

• Program Integrator for major enterprise project focusing on Confidential composition conversion and data ingestion:
• Managed SDLC process for system design, software development, hardware design, architecture and implementation
• Managed complete project financials on weekly basis

Confidential

Program Integrator/Sr. Project Manager

Responsibilities:

• Managed development and implementation of new PCI compliance systems to meet regulation standards
• Implemented Data Warehouse Claims adjudication systems with TeraData and DataStage.
• Built new Technical Certification system for software rollouts
• Managed implementation and built new internal search engine for claims to augment existing COGNOS systems.
• This included development of a new Microstrategy environment.
• Implementations included networks, Veritas, UNIX AIX, Linux, Wintel, SSL, SSIS, CITRIX infrastructure.
• Monitored development with .NET, Oracle, DB2, MQ, SQL Server following SDLC processes.

Confidential

Sr. Project/Program Manager

Responsibilities:

• Software and hardware system for new business processes in Confidential.
• Great West acquisition: migration of IBM Mainframe and SAP systems, migration and development of imaging systems, both FileNet and Onbase, into Confidential IT environment to expand capabilities of existing imaging environment. Built infrastructure and managed development of additional FileNet features to integrate into new Confidential environment.
• Developed and managed project deliverables; plans, scopes, risk analysis, SOW, application remediation, data migrations, and network integration
• Data Center expansion, clinic and office buildouts
• Implementations included but not restricted to FileNet, HIPAA data, DB2, MQ, Informatica, IMS, SAP, Oracle, JCL, CICS, Websphere, Unix, Linux, Windows.

Confidential

Sr. Business Analyst/Project Manager

Responsibilities:

• Developed all business process and system flows
• Managed vendor relations with overseas partner
• Organized and managed JAD sessions with affected areas: sales, marketing, IT, underwriting, accounting, actuary, claims processing
• Managed SOWs, development of website, SQL Database, marketing materials, testing procedures, project plans, using PMI and SDLC processes.
• Also worked to improve and develop Pilot Process Procedures for United Essentials Pilot programs which targets development of new products for the company.

Confidential

Sr. Project Manager

Responsibilities:

• Managed development of a new web based SQL software application for financial tracking and projections for inventory, sales, and billing of consumer products.
• Implemented PMI processes to manage development effort.
• Defined business and technical requirements, working with all impacted departments
• Managed development of new standards and procedures for the IT department.
• Implemented new metrics to track development and testing procedures.

Confidential

Sr. Project Manager

Responsibilities:

• Managed two multi-million dollar enterprise projects following PMI methodology developing overall project plans, risk assessments, technical and functional specifications, application development, contingency plans and related documents.
• Managed software development for new business processes
• Managed design and implementation of new network architecture to support new manufacturing and messaging environments, including but not limited to routers, switches, cabling, servers, T-1, T-3, DSL, and VoIP

Confidential

President and Founder

Responsibilities:

• Analyze technology and implement solutions for a variety of businesses to balance budgets, meet IT needs and ROI. Software development, deployment and installation, Web design and development, business systems analysis, application redesign, networking, service and maintenance.
• Develop service level agreements (SLAs), security strategies and disaster recovery.
• Managed multiple high profile enterprise system development, project management and upgrades for Confidential 500 clients
• Developed and implemented multiple case management applications.
• Integrated software for substantial financial savings, reduction in training time and increased strategic planning.
• Developed and redesigned Web sites for target audience to increase lead generation.

Confidential

Consultant

Responsibilities:

• Managed network operations center.
• Developed software, scheduled roll-outs, and integrated systems.
• Facilitated development of client contracts based upon SLAs.
• Developed teams with commensurate roles and responsibilities.
• Established best practice methodologies relative to client communication process.
• Re-engineered staffing to save over $100K. .
• Redesigned customer portal to add functionality to improve client communication and improve navigation.

Confidential

Manager of Information Technology

Responsibilities:

• Cut IT operations budget by almost 25% over two years.
• Developed process to consolidate project management across company. Project involved Sales, Marketing, Finance, HR, Software and Hardware Development, QA and Operations. Eliminated production redundancies, accelerated deliverables and improved communication.
• Developed policies, procedures, SLAs and metrics for backups, disaster recovery, and acceptable use.
• Designed and implemented first company intranet to improve communications and manage shared documents, policies and procedures.

Confidential

Director of Professional Services

Responsibilities:

• Business process re-engineering and project management.
• Managed all aspects of network and security architecture and implementation.
• Managed software development and deployment. Helped in negotiation of client and vendor contacts.
• Developed policies, procedures, SLAs, metrics: disaster recovery, QA, and acceptable use.
• Managed new client relationships.
• Managed Y2K Project, upgraded 2500 computers, 40 servers within six weeks.
• Managed implementation for industry-debut of internet based video network