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Technical Program Manager Resume

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Washington, DC

PROFILE:

  • Senior IT strategist programs/projects management expert, IT program & governance expert, with about 14 years of hands - on international experience in IT management, systems & business analysis, design, systems development, implementation, and maintenance of IT applications across various domains such as Banking and Financial Services, Capital markets and Airlines etc.
  • Highly effective leader with global work experience.
  • Worked in various capacities of senior delivery and managerial roles, planned and managed critical projects and deliverables through the entire project/system development lifecycles.
  • Proven & consistent track record of on time delivery of project and system deliverables within tight client constraints of budget and time. Extensive business & IT level interaction with senior stakeholders at all levels, mapping customer business domains and set up to strategically solve customer business problems while ensuring delivery excellence and value addition.
  • Proven verifiable success in implementing onsite-offshore model right from knowledge transfer, reverse shadow and up to steady state.
  • Have managed Fixed Price, Managed Services
  • Have excellent written and oral communication skills along with managerial, technical and non-technical articulation capabilities.
  • Total experience of 14 years and International work experience of nearly 7 years
  • Managing & supervising diverse multi-location, cross-cultural teams for multiple projects and delivery of complex systems
  • Expert in project planning, strategic planning, forecasting, scheduling and tracking of results
  • Strong process management skills having experience with initiatives like of CMMi
  • Strong experience in performing ETL operations like Data Extraction, Data Transformation and Data Loading with Informatica Power Center 9.x/8.x/7.x/6.2.
  • Extensive knowledge of various kinds of Informatica Transformations (like Source Qualifier, Aggregate, Lookup, Rank, Joiner, Filter, Router, Sorter, Sequence Generator, Union, Update Strategy, Stored Procedure).
  • Experience on Informatica designer tools like transformations, reusable transformations, mappings, mapplets, workflows and worklets.
  • Knowledge of creating Mappings using Informatica Designer and processing tasks using Workflow Manager to configure data flows from multiple data sources to targets persistent data stores.
  • Strong experience in RDBMS Concepts, Dimensional Data Modeling (Star Schema, Snow-flake Schema, Fact and Dimension tables), Logical and Physical Data Modeling.
  • Extensive domain experience in banking and financial services and Airlines solutions
  • Highly effective people management skills
  • Strong vertical domain experience and extensive experience in knowledge transfer methodologies for varied domain areas
  • Achieved 93% process compliance within a short period of time
  • Advising the client on process improvements in line with business strategic visions and program goals
  • Achieving synergy between clients vision and mission and aligning IT with program goals and objectives
  • Achieving operational efficiencies by resource rationalization and optimizations
  • Highly experienced in implementing the onsite-offshore model
  • Implementing IT strategically for achieving operational efficiencies
  • Experienced in formulation of RFPs, contracts, and drafting of SLAs to ensure win-win situations for all

STRENGTHS:

  • Strong analytical skills
  • Multifaceted - Ability to cope with multiple challenges, demonstrated in above examples
  • Strong communication and relationship building skills
  • Proven ability to seed new teams and grow accounts
  • Drive and mentor large teams and prefer leading from the front

TECHNOLOGIES/COMPETENCY DETAILS:

RDBMS: Oracle 10G/9I, Oracle 8I, Informix SE, Sybase, DB2

Platforms: SCO UNIX, Windows NT, Windows 98/95, Sun Solaris, HP-UNIX

Languages: Developer 2000/6i, Forms 6i, Reports 6i, Designer 6.0, C (Curses),, EJB, JSP, JDK (Basics and Advanced Servlets, Beans, JDBCRMI), HTML, XML, XSLT, JavaScript, Rational Rose UML

Configuration Management: Microsoft VSS, PVCS

Methodologies: Project Management, Benefits & Requirements Management, Configuration Management, Data Flow Diagram Structures, Flow Charting Techniques

Applications: J2EE, JSP, Servlets, EJB.

Data Warehousing Tools: Informatica, ETL concepts

Tools: and Utilities: Rational Rose, TOAD, SQL Developer

Tools: Microsoft Project Plan, Clarity, Remedy, Magic, Field glass

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Technical Program Manager

Responsibilities:

  • Managing a team of 6 people onsite in USA for multiple projects in data services
  • Provide oversight and implement SDLC processes as per the client mandated format and documentation
  • Coordinating with varied groups like data quality, testing, upstream/downstream system groups and so on
  • Participate in daily status meetings and weekly status calls
  • Strong experience in performing ETL operations like Data Extraction, Data Transformation and Data Loading with Informatica Power Center 9.x/8.x/7.x/6.2.
  • Extensive knowledge of various kinds of Informatica Transformations (like Source Qualifier, Aggregate, Lookup, Rank, Joiner, Filter, Router, Sorter, Sequence Generator, Union, Update Strategy, Stored Procedure).
  • Experience on Informatica designer tools like transformations, reusable transformations, mappings, mapplets, workflows and worklets.
  • Strong experience in RDBMS Concepts, Dimensional Data Modeling (Star Schema, Snow-flake Schema, Fact and Dimension tables), Logical and Physical Data Modeling.
  • Responsible for budget control, Stakeholder management, client/project team coordination and quality assurance
  • Review and preparation of SDLC documentation like Solution specifications, High-level/Detailed design, Interface control, Interface Design and so on
  • Project planning, strategic planning, forecasting, scheduling and tracking of results
  • Identify and review project risks and mitigation plan formulation
  • Implement knowledge transfer methodology and execution
  • Conduct monthly presentation and reviews of the project to senior management and client stakeholders

Technology: Informatica, Oracle 10G, Unix shell scripting

Confidential, Jersey City, Boston

Technical Program Manager

Responsibilities:

  • Managing a team of 25 people onsite/offshore for 5 projects
  • Provide oversight for all the supported banking applications
  • Strong experience in performing ETL operations like Data Extraction, Data Transformation and Data Loading with Informatica Power Center 9.x/8.x/7.x/6.2.
  • Extensive knowledge of various kinds of Informatica Transformations (like Source Qualifier, Aggregate, Lookup, Rank, Joiner, Filter, Router, Sorter, Sequence Generator, Union, Update Strategy, Stored Procedure).
  • Experience on Informatica designer tools like transformations, reusable transformations, mappings, mapplets, workflows and worklets.
  • Strong experience in RDBMS Concepts, Dimensional Data Modeling (Star Schema, Snow-flake Schema, Fact and Dimension tables), Logical and Physical Data Modeling.
  • Development and Maintenance of Client/Server, Multi-Tier and Web-based applications with expertise in J2EE technologies and HTML, CSS, XML, XSLT, Servlets, JSP, Eclipse and Unix shell scripting, Oracle 8i and Pl/Sql
  • Expertise in working with various database tools like Oracle9i, Toad
  • Strong Database development experience in writing functions, procedures, triggers, and views in PL/SQL.
  • Coordinate with the each client at multiple locations through weekly status meetings
  • Responsible for budget control, Stakeholder management, client/project team coordination and quality assurance
  • Project planning, strategic planning, forecasting, scheduling and tracking of results
  • Identified project risks and mitigation plan formulation
  • Provide leadership guidance in development of requirements and documentation throughout the SDLC
  • Implement knowledge transfer methodology and execution
  • Initiated a process overhaul at offshore resulting in doubling of delivery throughput
  • Advised the client on the SDLC life cycle processes resulting in 90% reduction in defects
  • Metrics collection and presentation to senior management and achieved a 93% process compliance index
  • Liaise with senior management and sales teams on pre-sales meetings with clients
  • Participation in pre-sales processes namely proposal preparation and prospect presentations for new initiatives at BBH

Technology: HTML, CSS, XML, XSLT, Servlets, JSP, Eclipse and Unix shell scripting, Informatica 8.x, Oracle 10G and Pl/Sql

Confidential

Technical Program/Project Manager

Responsibilities:

  • Implemented the onsite - offshore model from knowledge transfer, reverse shadow to steady state
  • Manage the project and coordinate with the client through status meetings
  • Allocate tasks and manage the onsite/offshore team
  • Hands-on with various ETL operations like Data Extraction, Data Transformation and Data Loading with Informatica Power Center.
  • Extensive knowledge of various kinds of Informatica Transformations (like Source Qualifier, Aggregate, Lookup, Rank, Joiner, Filter, Router, Sorter, Sequence Generator, Union, Update Strategy, Stored Procedure).
  • Experience on Informatica designer tools like transformations, reusable transformations, mappings, mapplets, workflows and worklets.
  • Strong experience in RDBMS Concepts, Dimensional Data Modeling (Star Schema, Snow-flake Schema, Fact and Dimension tables), Logical and Physical Data Modeling.
  • Development and Maintenance of Client/Server, Multi-Tier and Web-based applications with expertise in J2EE technologies and HTML, CSS, XML, XSLT, Servlets, JSP, Eclipse and Unix shell scripting, Oracle 8i,Pl/Sql, Developer 6i,Forms 6i,Reports 6i
  • Worked on various database/tools like Oracle9i, Toad, Developer 2000 and so on
  • Strong Database development experience in writing functions, procedures, triggers, and views in PL/SQL.
  • Allocate tasks and manage the onsite/offshore team
  • Provide functional inputs for all the supported airline applications
  • Providing Technical guidance and application domain for all the team members
  • Following the quality procedures laid down as per SEI CMMI level 5
  • Conduct monthly presentation and reviews of the project to senior management and client stakeholders

Technology: HTML, CSS, XML, XSLT, Servlets, JSP, Eclipse and Informatica, Unix shell scripting, Oracle 10G and Pl/Sql

Confidential

Senior Systems analyst

Responsibilities:

  • Coding/tuning of Oracle queries
  • Troubleshooting of database related problems
  • Providing Technical guidance for all the team members
  • Loading of data using loader scripts
  • Extensive use of Unix shell scripting for data manipulation in flat files prior to loading

Technology: HTML, CSS, XML, XSLT, Servlets, JSP, Eclipse and Unix shell scripting, Oracle 8i and Pl/Sql

Confidential, New York

Senior Systems analyst

Responsibilities:

  • Coding/tuning of Oracle queries
  • Requirement capturing by interacting with business users.
  • Software development cycle (undertaking code reviews and ensuring that code follows design / coding standards, forming test plans and reviewing reports etc)
  • Oversaw functional requirements, design, coding, user acceptance for conversion of legacy system to client server.
  • Designed/developed awk, sed scripts for file editing.
  • Utilizing data junction for the conversion/ transformation of data
  • Utilizing UNIX shell scripting like awk, sed for the data migration loading and execution of the rationalization stored procedures as well as execution of data junction scripts/ Oracle 8i sql scripts.
  • Providing production support for daily working of the system

Technology: Unix shell scripting, Oracle and Pl/Sql

Confidential

Senior Systems analyst/Developer

Responsibilities:

  • Coding/tuning of Oracle queries
  • Design and development of GUI screens, shell scripts
  • Implementation and documentation of the GUI Design
  • Developing the Front End using JSP, Java Applets, HTML and JavaScript to reflect the components drawn on the Browser, java beans for communicating with the Oracle 8i database.

Confidential

Systems Analyst

Responsibilities:

  • Centralized all bank systems from a range of local applications to standard global format by migrating mainframe systems and data into a UNIX platform resulting in savings in hardware and software costs, reduction in headcount, and improvement in service
  • Independently manage client interaction and work assignment with no offshore support/supervision
  • Identified by client to lead the implementation of the Atlas2 system of BNP at the Asia-Pacific sites of BNP in Australia, Singapore and Taiwan
  • Managing and coordinating with client sites at Taiwan, Sydney and team in the Singapore hub
  • Providing regular status updates to client via stand-up meetings and weekly review
  • Requirement capturing by interacting with business users and setup of regular meetings
  • Provided guidance and leadership support to team on Oracle and Unix related issues
  • Utilizing Unix shell scripting like awk, sed for transfer and formatting of reports for various sites of BNP around Sydney like Brisbane, Perth etc
  • Involved in development of report programs produced during end-of-day process using data from Oracle tables, Sybase tables as input and development of programs for interfacing the various subsystems for settlements etc. with Atlas2

Confidential

Systems Analyst

Responsibilities:

  • Ensuring coordination and quality through regular documentation and reviews
  • Worked on savings, Cash Credit/Overdraft
  • Enhancement, coding, testing and modification of the OBMS software
  • Debugging and providing solutions for the various problems encountered by the various banking sites
  • Implementation/installation of the OBMS software at the new sites

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