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Technology Project Manager Resume

Jacksonville, FloridA

SUMMARY:

  • Begin a prosperous relationship between your firm and myself.
  • Provide additional business opportunities as they present themselves to allow new growth.
  • To continue to work within the project management/client service field and to enhance myself to move up the corporate ladder

TECHNICAL SKILLS:

General Office Knowledge: Excel, MS Word, MS Power Point, MS Project, Visio, Share Point, Outlook, various BOA Systems

Methodologies: Waterfall & Agile

Technical Skills: Project Management 25 yrs, Cable Infrastructure Design 10 yrs, Avaya PBX Administrator (G3r) 15 yrs, Octel Voicemail Administrator 15 yrs

EXPERIENCE:

Confidential, Jacksonville, Florida

Technology Project Manager

Responsibilities:

  • Developed Project Plan for Migrations
  • Consisting of WAN Circuits, Wireless System, Cisco Router & Switches, PBX’s, Call Managers, Voice Mail Systems, Servers, Storage Systems, Disaster Recovery & Databases
  • Network, Windows, Citrix, Storage/Backup, Security, SANs & Disaster Recovery
  • Create & manage point to point patching matrix
  • Oversee Audio Visual installations
  • Manage system configurations
  • Manage testing & acceptance prior to cut over’s
  • Work with associates to secure migration date & obtain necessary information to submit request
  • Confirmation of a successful cut over

Confidential, Jacksonville, Florida

Technology Project Manager

Responsibilities:

  • Retrieving data, formatting data in to spread sheets, sharing information with Release Managers to develop Project Plan
  • Developed Project Plan for Migrations
  • Work with associates to secure migration date & obtain necessary information to submit request
  • Notify Storage personnel of migration date, requesting work orders, and following through to migration completion

Confidential, Jacksonville, Florida

Technology Project Manager

Responsibilities:

  • Creation of Project Team
  • Weekly Team & Line of Business meetings for status reviews
  • Development of Project Plan
  • Work with my team to maintain schedule & avoid delays
  • Delivery, testing & acceptance of the ATP Call Manager Lab

Confidential, Jacksonville, Florida

Technology Project Manager

Responsibilities:

  • Retrieving data, formatting data in to spread sheets, sharing information with Release Managers to develop Project Plan
  • Developed Project Plan for Migrations
  • Work with associates to secure migration date & obtain necessary information to submit request
  • Notify Storage personnel of migration date, requesting work orders, and following through to migration completion

Confidential, Jacksonville, Florida

Technology Project Manager - Help Desk

Responsibilities:

  • Developed Project Plan for Help Desk Initiative
  • Increase utilization of existing infrastructure
  • Data Analysis - Retrieving data, formatting data in to spread sheets to develop graphs and charts to support Help Desk Initiative
  • User Analysis - Gathering information to support the requirements for the Help Desk Initiative proposal.

Confidential, Jacksonville, Florida

Technology Project Manager

Responsibilities:

  • Developed Scope, Business Requirements Document and Project Plan for Confidential Program
  • Address underlying drivers of company expense for technical infrastructure.
  • Eliminate unnecessary expense.
  • Increase utilization of existing infrastructure.
  • Align business purchases with need
  • Improve processes & procedures for more timely delivery of infrastructure throughout the enterprise
  • Gathering Business and Functual requirements for the Demand Forecast Center software application, which is an online information system.
  • Receiving & retrieving monthly data, formatting data in to spread sheets to develop graphs and charts to support Demand Management Transformation Program.
  • Updating art on iRise Platform & creating new art connections

Confidential, Jacksonville, Florida

Technology Infrastructure Project Manager

Responsibilities:

  • IT Project Manager for the hardware & Operating Systems migration of the Legacy Confidential platform to the Confidential Platform.
  • Consisting of WAN Circuits, Wireless System, Cisco Router & Switches, PBX’s, Call Managers, Voice Mail Systems, Servers, Storage Systems, Disaster Recovery & Databases
  • Network, Windows, Citrix, Storage/Backup, Security, SANs & Disaster Recovery
  • Creating secondary Data Center within existing Data Center while keeping legacy system up without interruption until the cut over to the BOA Platform
  • Creating secondary communication closets within existing closets while keeping legacy system up without interruption until the cut over to the BOA Platform
  • Create & manage point to point patching matrix
  • Manage system configurations
  • Manage testing & acceptance prior to cut over’s
  • IT Site Lead Managing team (4-8 technicians) for daily campus activities
  • Manage the Remedy Work Order & Incident Queues (hardware & software)
  • Responsible for SLA’s on requests & break / fixes
  • Following up with clientele for satisfaction report
  • Vendor Manager for daily site activities & projects
  • Avaya PBX Administrator (G3r)

Confidential, Jacksonville, Florida

I T Project Manager / Infrastructure/Coordinator

Responsibilities:

  • Provide high level estimates for proposed projects.
  • Vendor Management
  • Change Manager for any requested requiring governance approval
  • Create Change Management record
  • Submit request through proper procedure
  • Represent Change to Governance Committee for approval
  • IT Project Manager for the conversion of the voice platform from the Avaya PBX to the Cisco & Avaya VoIP platforms.
  • Consisting of Voice Circuits, Cisco Routers & Call Managers, Avaya PBX’s, Avaya Routers & Call Managers, Voice Mail Systems & Disaster Recovery
  • Create & manage point to point patching matrix
  • Mange the configuration & testing of platforms prior to cut over’s
  • Technology Project Manager for Confidential for the:
  • Remodel of Building & Infrastructure retrofit of Building’s 3
  • Consisting of the demolition & reinstallation of all floor laterals, wireless system, copper risers, fiber risers, remodel on floor communication closets (racks, Cisco Gear, patch panels & light guides), demolition & reinstallation of main Technology Room without services interruption to other buildings.
  • Create & manage point to point patching matrix
  • Development of Building 2 iOCC
  • Consisting of the demolition & reinstallation of all floor laterals, wireless system, copper risers, fiber risers, remodel on floor communication closets (racks, Cisco Gear, patch panels & light guides)
  • Creation of a secondary communications closet for redundancy
  • Create & manage point to point patching matrix
  • Addition of a multi-million dollar audio visual system
  • Vendor Management
  • Client relocations
  • Meet with clients to determine the new space needs
  • Review client move sheets for accuracy
  • Plan & relocate clients to new space & verify satisfaction
  • Technology Support Manager responsible for SLA’s on requests & break / fixes
  • Lead teams of 5-8 Technicians for daily activities & 3-4 for desktop support
  • Manage the Remedy Work Order & Incident Queues (hardware & software)
  • Coordination of client relocations
  • Following up with clientele for satisfaction report
  • Vendor Manager for daily site activities & projects
  • Avaya PBX Administrator (G3r)
  • Manage & assist in all phases of daily activities as required.
  • MAC / Break fix
  • Lateral and riser installations
  • Fiber installations
  • Network cabling
  • Wireless installation
  • PBX programming
  • Change Manager for any requested requiring governance approval
  • Create Change Management record
  • Submit request through proper procedure
  • Represent Change to Governance Committee for approval

Confidential, Jacksonville, Florida

Proprietor/IT Project Manager

Responsibilities:

  • Manage the Remedy Work Order & Incident Queues (hardware & software)
  • Responsible for SLA’s on requests & break / fixes
  • Following up with clientele for satisfaction report
  • Vendor Manager for daily site activities & projects
  • Avaya PBX Administrator (G3r)
  • Maintain Confidential Data entry system for daily activities
  • Project Manager assisting Confidential with the design & installation of Building 4 Data Center
  • Racks, Cabinets & Wallfield layouts
  • Extension of Accu-ring, fiber & copper inter-building cables
  • Cat 6, Multimode & Single mode data center patch panel systems
  • Create & manage point to point patching matrix
  • UPS Power & Air Conditioning
  • Project Manager assisting Confidential with the design & installation of Building 4 Infrastructure
  • Review plans with the selected vendor
  • Work with General Contractor to develop plan & prepare schedule
  • Underground & inter-building conduits
  • Create & manage point to point patching matrix
  • Floors
  • Copper & fiber floor risers
  • Communication Closets Racks, Gear & Cabling
  • Workstation Laterals
  • Change Manager for any requested requiring governance approval
  • Create Change Management record
  • Submit request through proper procedure
  • Represent Change to Governance Committee for approval

Confidential, Jacksonville, Florida

Project Manager-Infrastructure

Responsibilities:

  • Building 2 & 3design review, estimation, preparation of bid documentation
  • Building 2 & 3 pre & post bid meetings, contract recommendation & preparation
  • Building 2 & 3 scheduling, project administration & reporting
  • Project Manager of infrastructure & technology room installation for Buildings 2 & 3
  • Review plans with the selected vendor
  • Work with General Contractor to develop plan & prepare schedule
  • Underground & inter-building conduits
  • Data Center
  • Racks, Cabinets & Wallfield layouts
  • Extension of Accu-ring, fiber & copper inter-building cables
  • Cat 6, Multimode & Single mode data center patch panel systems
  • Create & manage point to point patching matrix
  • Floors
  • Copper & fiber floor risers
  • Communication Closets Racks, Gear & Cabling
  • Workstation Laterals
  • Create & manage point to point patching matrix
  • Building 2 & 3 scheduling, project administration & reporting
  • Data Entry

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